Marriott New York East Side [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Marriott New York East Side 3-star

525 Lexington Avenue At 49Th Street, New York, NY

A midtown landmark gloriously restored, the hotel has 646 guestrooms that successfully combine the confidence of a classic with the sophisticated expectations of today's progressive traveler - comfortably elegant, smart and stylish, with a nod to the hotel's original deco design.[more]

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User Reviews for Marriott New York East Side, New York City

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 580 user ratings

Jan 16, 2009 by Nikki from Buchanan,VA
Overall Rating: 10 Overall user rating

  • From the moment you walk in it's elegant and that continues throughout.
  • Our room had no view from the window.

“Overall, I would highly recommend this hotel. It was a wonderful getaway, perfectly located in NYC.”

Jan 11, 2009 by Teresa from Riverside,CA
Overall Rating: 9 Overall user rating

  • When I and my daughters arrived to the hotel our first impression was WOW!

“My family would definitely use this hotel again for any future stays in New York. It was an incredible experience and we felt like we were staying in a special place.”

Dec 16, 2008 by Jodi from Drums,PA
Overall Rating: 10 Overall user rating

  • I loved the service, cleanliness, near the subway & shopping.
  • A pool or hot tub would have been nice and larger elevators.

“This hotel was really great. There were marble tile floors in the bathroom, the linens were so soft and the bed was very comfortable. The bell service was great and everyone including the conceirge was so helpful. I would highly recommend it.”

Dec 11, 2008 by Louis from Alexandria,VA
Overall Rating: 8 Overall user rating

  • The hotel's location; the decor of the room; the helpfulness of the staff.
  • The size of the room is smaller than I am used to for a Marriott.

“Beautiful hotel. Room was on the small side, but not bad for New York. Room was spotless. We were in the back, away from the elevators so it was very quiet. The rooms were lovely and clean. The bed huge (king size) and comfortable. We had a room at the back of the hotel so we had no trouble with road noise. Staff was consistently attentive and courteous. The hotel is situated across from the Intercontinental hotel and Waldorff Astoria near the Chrysler building, so it is a mere 15 minute walk to times square or 5th avenue for a bit of shopping.”

Nov 20, 2008 by Linda from New Albany,OH
Overall Rating: 10 Overall user rating

  • My room was great and the comfort level was very high.
  • The staff gave me someone elses bill but quickly changed it.

“The hotel is in a great location and the staff was great. I loved the bathrooms and everything was wonderful.”

Nov 17, 2008 by Monique from Mill Valley,CA
Overall Rating: 9 Overall user rating

  • Very friendly and helpful staff.
  • Room was tiny.

“Good central location, all services available, staff outstanding.”

Nov 17, 2008 by Denee from Wampum,PA
Overall Rating: 9 Overall user rating

  • The bedding was beautiful and luxurious. I liked the individual cup of coffee offered. Free newspaper.
  • I think Wi Fi should be offered free.

“The Marriott NY East met my expectations for a very nice hotel in the heart of mid-town. I had a basic room but it was styled modern and lovely. I appreciated the amenities of free newspaper, fine bedding, individual cup of coffee, refrigerator, and quality hair dryer. I would definitely stay here again.”

Nov 14, 2008 by alex from San Diego,CA
Overall Rating: 10 Overall user rating

  • Nice hotel with beatiful architecture.
  • None.

“We really enjoyed staying at the hotel. I really have no complaints since the service and the quality of the rooms were superior.”

Nov 10, 2008 by Stuart from Cedar Park,TX
Overall Rating: 8 Overall user rating

  • Comfortable, nice amenities and clean.
  • Lobby was a bit chaotic.

“A really nice experience.”

Sep 19, 2008 by Lesly
Overall Rating: 10 Overall user rating

  • Great location and very clean room.

“Hotel staff was very polite and helpful; this is a great location for shopping and shows.”

Sep 10, 2008 by Joseph from Washington, DC
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[6]

  • Some of the staff and location.
  • Being flooded, nasty guard locking us out of our room, etc.

“Our room flooded, and we were paraded around the hotel at 1:00 AM in the morning. The first room smelled like smoke, and the bell-hop said that was all they had. However, the next day, after checkout was extended, we were locked out of the room (we checked on the extension before we left the hotel), and a very unprofessional and power-hungry rent-a-cop/guard, would not let us in the room.”

Sep 5, 2008 by Darryl from Center Line, MI
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[8]

  • The staff was great.
  • NA.

“The hotel was perfectly located in mid-town. Room service never answered their phone even though I called various times throughout the day. The general hotel staff more than made up for my poor experience with room service. They were very accommodating and knowledgeable. I received an early check in and a 2 pm check out. I recommend this hotel.”

Aug 28, 2008 by Melissa from Chicago, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great location, friendly service and decent sized rooms.
  • Room overlooked the street which was a little noisy.

“Really enjoyed my stay at this hotel and would recommend it to others. It was in a good area - walking distance to subway, shops, central park and restaurants.”

Jun 16, 2008 by Andy from Berwyn, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Room was very clean and comfortable.
  • They charge $15.95 for internet access.

“The Marriott New York Eastside turned out to be a pleasant surprise. Check-in was quick (and they had a room for me at 11:30 am). The room, while on the small side, had quite a large bathroom, and was very comfortable. I would definitely stay at this hotel should my business bring me back to this Eastside neighborhood.”

May 22, 2008 by Laurie from Lancaster, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Decor was very nice. Away from the hustle of time square.
  • Nothing.

“Comfortable hotel. Nice, safe area and within walking distance to attractions. Would return again.”

Apr 23, 2008 by Judy from Hebron, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • All the hotel staff members were exceptionally friendly, efficient, and accommodating in every situation.
  • There was nothing I didn't like about the hotel.

“We anticipated chaos upon arrival, but the very minute we arrived at the hotel door, the hotel street staff had us unloaded and our car was whisked away to be parked. Checking in was speedy and friendly, and it was a relief to find they had given us the unusual bed selection we had requested (two beds in each room). The rooms were beautifully appointed and very clean. Checkout was efficient, and they held our bags until later in the day. When we later came to retrieve the bags and our car, it took less than 10 minutes for us to be on our way back home.”

Apr 22, 2008 by Glenda from Annapolis, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Each staff member we met was friendly, helpful and amazing.
  • I liked every single thing about this hotel and my stay.

“I was incredibly happy with the Marriott at Lexington and 49th, New York, New York. I will most likely stay there each time I visit NYC, which is often, for both business and leisure. The staff was incredibly friendly and helpful, the beds very, very comfortable, I was totally pleased with my visit.”

Apr 22, 2008 by Mary from Washington, DC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • The room was right by the elevator and so noisy late at night.

“A very good hotel located within easy walking distance of Broadway and other attractions. Great bar with snacks. Very friendly and accommodating staff. My husband left some clothes in a drawer (thinking I had packed them) and the staff located them and held them for him to pick up the next day. Great service.”

Apr 22, 2008 by Michael from Oakdale, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I know Manhattan and the location of this hotel. It was a tremendous savings.
  • No fan in the bathroom.

“This Marriott is right across from the Waldorf Astoria. It is in the best location to visit the theaters, the park, and the museums. The hotel was clean, comfortable, quiet, and welcoming.”

Dec 30, 2007 by Scott from Jackson, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The bed and bedding were great!
  • The elevators were a bit small.

“Marriott has done another great job in renovating this approx 100 yr old property. The public spaces, hallways and rooms were clean and well appointed. Located across the street from the intercontinental and Waldorf Astoria Hotels, I felt we were in good company.”

Amenities at Marriott New York East Side, New York City

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Babysitting/Child Services
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cordless Phone
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Parking
  • Phone with data port
  • Phone with speaker
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Secretarial Service
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Video Checkout
  • Wake-up Service
  • Water Skiing
  • Wet Bar
Hotel Representatives:

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