InterContinental The Barclay

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User Reviews for InterContinental The Barclay, New York City

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Sep 29, 2009 by Rami from Chicago,IL
Overall Rating: 8

• Check in staff, baggage check in area employees. Concierge were all great . Very friendly and great service.
• We got upgraded to King Delux. Room was on the small side but bathroom was extremely small and uncomfortable. Bedding was uncomfortable as well.

“Good hotel, nothing special. Lobby area is very classy and clean with a nice atmosphere. Staff was great especially the doormen, they got us a cab before we even asked for one upon checkout. We were there the weekend of UN national assembly so very tight security and secret service around as the hotel is in close proximity to the UN. The hotel staff was very accommodating and cared for their clients during that time. The room was clean but the bathroom had a few spots that were overlooked. They came up and cleaned while we were out. No biggie but the room was descent size with good cable channels and spacious for 2 with a king.”

Sep 24, 2009 by John from E. Lansing,MI
Overall Rating: 8

• I liked the cleanliness and the kind hearted staff.

“The hotel was fine but it is "u" shaped so when you look out the window you look directly at the people across from you. We kept the curtain closed the entire time. So there is a lack of privacy in that regard and the no view to speak of.”

Sep 13, 2009 by Jean-Claude from L.A.
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[7]

• Location was good.
• Disappointed overall, please don't waste your money. There are better, cleaner, more chic places to stay in this New York area for this price point. I will not be staying here again.

“Find a better place to stay. Other hotels in the area are cleaner, more updated, with friendlier staff.”

Sep 3, 2009 by Jan from Joliet,IL
Overall Rating: 8

• Location is good, room was clean.
• Doors had holes that were not fixed but just painted over.

“Staff was helpful, food and drink over priced. General appearance needs some updating. Stayed here 4 or 5 years ago and the place looks the same. Carpeting could be replaced in rooms, hallway carpeting looked new.”

Sep 2, 2009 by Bernie from Washington,DC
Overall Rating: 5

“We stayed there for two nights, and the first night we didn't get the two adjacent rooms promised bu the staff. The room we got was far located at the farthest end of the hotel and the room was poorly maintained; two lamps are broken, the remote wasn't working, and the bathtub was clogged, and worst of all--- the in-room wireless Internet service turned out to be a fraud.”

Sep 1, 2009 by Bob from Edwards,CO
Overall Rating: 9

• Staff very helpful
• Very average, but comfortable and cleanI

“For NYC I suppose it was good. Clean & comfortable. 4 stars or greater I expect a nicer, larger bathroom, robes, and a bit quieter. Seemed like a bunch of school kids were running around.”

Aug 16, 2009 by Joerg from Essen,NY
Overall Rating: 8

• The location of the hotel is great!

“I got the impression that the hotel has passed it's prime. It looks a little bit aged but fine any how. Our room was rather small but clean and almost perfect for our purpose. We came to see Manhattan, not to spend our time in a hotel. And therefore it was absolutely great. The location of the hotel is perfect in my opinion.”

Aug 5, 2009 by Denise from Austin,TX
Overall Rating: 8

• Quiet room with comfortable bed & good shampoo.
• VERY small bathroom, poor shower.

“The Barclay location is very convenient and the room was large and comfortable. The bathroom however was very small and the shower lacked water pressure but the shampoo and conditioner were very good.”

Jul 22, 2009 by Neil from New York,NY
Overall Rating: 4

• Only the lobby ceiling reaaly
• Tv didnt work, several lights out, small cramped and smelled damp

“I could not reccomend it. Even for the 160 Priceline proce, For $40 more on Expedia I could have stayed in a beautiful Thompson hotel, In fact i did this the next night. The room was badly maintained, tiny with old fixtures. It had literaly no char,. The common space felt more like an airport waiting lounge than a foir star hotel”

Jun 30, 2009 by Kim from Farmington,UT
Overall Rating: 9

• It was located in a great place. The staff was very helpful and friendly.

“The hotel was located in a great place in New York. The staff was helpful. The rooms were great and comfortable.”

Jun 30, 2009 by Garth from San Francisco,CA
Overall Rating: 5

• Good location.

“It was fine, really, just not at all luxurious once you got to the room. No bathrobes, kind of bleak in decor. The internet connection was by cables and not WiFi, and the cables were in bad shape. We were often missing something like washcloths from housekeeping.”

Jun 28, 2009 by Chan from Rockville,MD
Overall Rating: 10

• I like this hotel.
• Nothing.

“It is on very good location in NY and much better hotel than I expected.”

Jun 24, 2009 by Hank from Trumbull,CT
Overall Rating: 10

• Great location, immaculate rooms.

“The Barclay is a great hotel. Terrific location near Grand Central. The rooms are very nicely appointed and immaculate. Although on this stay we had a much smaller room than the 2 room suite we had last time, it was still very comfortable. The desk staff were very courteous but understaffed. The economy I guess.”

Jun 21, 2009 by Susan from Gibbstown,NJ
Overall Rating: 9

• The hotel staff members were all great!
• Our bed was comfortable on one side but had a tilt on the other.

“This hotel met all of my expectations except for the third-party parking garage people. They put a nice sized scratch in our vehicle. The head of Security and a hotel manager assisted us during our complaint. The hotel lounge is very nice and had god food. Overall, I can't wait to stay at this hotel again. Also, my handicapped mother was treated very well.”

Jun 19, 2009 by Cara from Water Mill,NY
Overall Rating: 8

• The bed and pillows were very soft and comfortable.

“Lobby was beautiful, room was small but comfortable, the bed and pillows were so soft and plush, I had a positive experience and would go back.”

Jun 13, 2009 by Pat from San Diego,NY
Overall Rating: 10

• Location and very upscale.
• Not best shower.

“This hotel was excellent. Lobby was very attractive, bar was not too noisy. Staff was pleasant and accommodating. Easy to get taxis.”

Jun 11, 2009 by Nancy from Phoenix,AZ
Overall Rating: 10

• Awesome staff.
• Nothing, it was terrific.

“Great staff. Helpful and friendly. We had a car with us (which is always fun in New York) and they had a great system for valet parking with a flexible pick up time on the last day of the stay.”

Jun 11, 2009 by Sharon from E Greenbush,NY
Overall Rating: 8

• Very accomodating, beautiful.
• Expensive.

“Loved the place, everything was great. Except no ice bucket in room, could not get a cup of coffee to bring back to room. You had to use room service at an astronomical price or go out.”

Jun 5, 2009 by Cindy from Tucson,AZ
Overall Rating: 10

• The room was spacious, well-appointed with coffee machine, newspaper in hall.
• The restaurant was way too expensive!

“This is an excellent hotel. Check-in and out was efficient and businesslike. The location was perfect. Close to all but away from the craziness of Times Square. The only negative was the restaurant/bar was too expensive to frequent! An ordinary two egg any style breakfast with meat for two would be nearly $85! But, there's a little deli shop across the street and coffee can be made in your room so, no problem.”

May 18, 2009 by Mike from Toronto,Canada
Overall Rating: 3

• The lobby was nice. While small the room was clean and the bed was comfortable.
• Rooms were small and in need of an upgrade, particularly the bathrooms.

“When you first walk into the lobby of this hotel, you would think that you're in for a nice stay. Unfortunately, first impressions don't last. From the dist interested service at the front desk to the tiny rooms with motel like bathrooms, this hotel is in desperate need of an upgrade.”

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Amenities at InterContinental The Barclay, New York City

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Bathroom Telephone Bidet Business Center CD Player Cellular Telephone Rental City Center Coffee Maker in Room Concierge Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Exercise Gym Express Checkout FAX Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Parking Phone with speaker Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security Shops/Commercial Services Sprinklers In Rooms TV Remote Control Television with Cable Tennis Turndown Service VCR VIP Rooms/Services Valet Parking Video Checkout Wake-up Service

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