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InterContinental The Barclay 4-star

111 East 48Th Street, New York, NY

A stately and elegant hotel restored to its original grandeur with all of the updated amenities expected by today's business or leisure traveler.[more]

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User Reviews for InterContinental The Barclay, New York City

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 3697 user ratings

Apr 29, 2008 by Brian from Somerset, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Central location, spacious, clean and attractive rooms.
  • Parking was expensive.

“Hotel is ideally situated in a quiet block adjacent to high end shopping and convenient to Central Park and Times Square areas. Rooms are clean and comfortable and entire hotel is oriented towards the higher end in furnishings and appearance. Room size and bed are comfortable, staff was helpful but parking is expensive.”

Apr 29, 2008 by Beverly from San Francisco, CA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Nice sized rooms; immediate attention and service.
  • Walls are paper-thin; next door rowdy neighbors woke us up 2x.

“Excellent choice for midtown east hotel, but needs double-paned windows (to keep out traffic noise) and sound-proofing in or between rooms.”

Apr 29, 2008 by Sarah from Washington, DC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Spacious rooms for NYC.
  • Early check-in was first come-first serve; couldn't request via phone.

“Great location. Great amenities. Convenient to sights and public transportation. Upscale decor.”

Apr 28, 2008 by Clare from Victoria, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[10]

  • The hotel still maintained its 1926 feel and the food we ordered from room service was excellent.
  • Some of the desk staff were a bit glib 7 lacking in good manners and the carpet in our room needed vacuuming. V.

“We stayed at the Intercontinental Barclay for the first 2 nights of out trip. We were exhausted having spent the previous 10 days on a wonderful adventure, traveling around the interior of Puerto Rico. The Barclay was just what we needed. The hotel still maintains its 1926 charm and although the desk clerk could have been more well mannered, this is New York, and were not at the Waldorf Astoria. The room had a great view and was so lovely; we didn't even leave it for the first night. I am a very good cook, so I am hard to please but he food we ordered from room service was incredible. The icing on the cake-- we paid only a little bit more than we would have if we had staying at the YWCA.”

Apr 28, 2008 by Kelley-Anne from Somerville, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Beautiful, quiet, clean room and excellent hotel.
  • Location a bit out of the way for non-business traveler.

“This hotel is super swanky! Beautiful lobby, friendly staff, appealing lobby, halls and elevators. Beautiful room with super comfy bed! Clean and accommodating.”

Apr 26, 2008 by Scott from Washington, DC
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • Location.
  • Small room.

“Great location. Hotel can best be described as thread-bare, old world charm!”

Apr 26, 2008 by Clif from Rancho Santa Fe, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Concierge service, location, ambience.
  • Charging high fees to use to use the internet. Very poor TV program selection available without extra fees.

“Very acceptable midtown hotel.”

Apr 25, 2008 by Jose from San Diego, CA
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[10]

  • Location.
  • Staff.

“I thought that the 4 star rating is not appropriate. However I was very happy with the hotel in terms of its location. The accommodations were very basic for a so called 4 star hotel. However I know that hotels in NY are much overpriced.”

Apr 25, 2008 by Ken from Park City, UT
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[9]

  • A great location.
  • Getting a bit tired and thread worn.

“You are in a great location and a block from the Waldorf which is twice the price. We would be greedy to complain. Save your money for great food and the theater.”

Apr 25, 2008 by Dennis from Marietta, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Location. Room was fine and the lobby was perfect for a business traveler.
  • Construction going on and they had no health club facilities as a result.

“Great location, very fine rooms, wonderful staff, great lobby bar, over all very good.”

Apr 24, 2008 by Greg from Washington, DC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Check-in & out was remarkable - we requested two beds and it was granted.
  • NA.

“Great location for us, Awesome front desk personal, and a wonderful room.”

Apr 24, 2008 by Shilpa from Columbus, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Perfect location.
  • Some staff was unpleasant.

“Excellent hotel that is in a great location (near Times Square). The rooms were a good size with a very clean bathroom. The staff was amazing; we only encountered one person that was not cordial. Great place to stay when coming to NYC.”

Apr 24, 2008 by Chuck from Sterling, VA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The entrance was grand and location very convenient.
  • Exercise room under refurbished and no "free" alternative.

“Overall the hotel was ok. The hotel and appointments were nice however the room and bathroom was extremely small for a 4-star. Not having and "free" alternative to not having a exercise room was also annoying.”

Apr 24, 2008 by Virginia from Vienna, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The bed and linens.
  • Bellhop had to bring up bag, and thus a tip.

“Beautiful lobby and lovely rooms.”

Apr 23, 2008 by Loren from Tewksbury, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • The rooms were a decent size for NYC.
  • It is a bit out of the way of a lot of attractions.

“The hotel staff was very nice and happy to help us. The rooms were a good size for New York City. Completely met our expectations.”

Apr 23, 2008 by Bonnie from Dania, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was elegant, clean and the service was excellent plus it was very conveniently located.
  • The room was kind of small, the coffee maker in room only had coffee and no tea.

“Although the room was small, it was comfortable and clean and was better. The staff was helpful, friendly and professional. The only negative I can assess is that the doors are very noisy so if a neighboring guest is going out or coming in, you will hear it and they make you wait until after 3 pm to check in, we arrived at noon and were tired. They did store our luggage while we explored Manhattan. All in all a good experience and I would definitely come again.”

Apr 23, 2008 by Peggy from Seattle, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location can't be beat. Attractive lobby.
  • Carpeting in the room a bit drab and worn.

“The location of this hotel is terrific. It is within walking distance to Times Square, Central Park and Bloomingdales. The lobby is beautiful and the hotel staff gracious. Quality linens/bedding in rooms.”

Apr 23, 2008 by Joel from Agawam, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location and lobby.
  • Very small bathroom.

“Small room, smaller bathroom, but overall clean, great location, friendly staff, would stay again.”

Apr 23, 2008 by Mark from Dallas, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location, ambience, what more could you ask?
  • Small but functional bathroom with older fixtures.

“The Barclay is an aging wonder: Immaculately clean with friendly staff. The bed was most comfortable, and the room crisp and clean. Its an older hotel, yes, but worth staying at again.”

Apr 23, 2008 by Karen from Huntingdon Valley, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location and service great.
  • Doorman was rude.

“Good location, staff are generally nice, fast response for service.”

Amenities at InterContinental The Barclay, New York City

  • 24 Hour Front Desk
  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Bath Tub
  • Bathroom Telephone
  • Bidet
  • Business Center
  • CD Player
  • Cellular Telephone Rental
  • City Center
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Gift Shop
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • No Smoking Rooms/Facilities
  • Parking
  • Phone with speaker
  • Porters
  • Public Address System
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Secretarial Service
  • Security
  • Shops/Commercial Services
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Tennis
  • Turndown Service
  • VCR
  • VIP Rooms/Services
  • Valet Parking
  • Video Checkout
  • Wake-up Service
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