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The Helmsley Park Lane 0-star

36 Central Park South, New York, NY

The Helmsley Park Lane is a grand luxury 46 story hotel with panoramic views of Central Park and the New York skyline.[more]

  • Amenity Highlights — Pets Allowed, Concierge Desk, 24 Hour Front Desk, 24 Hour Room Service, Bar/Lounge
  • Average User Rating: 8.0 [rate it]
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Photos of The Helmsley Park Lane, New York City

User Reviews for The Helmsley Park Lane, New York City

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[9.5]
Based on 12 user ratings

May 28, 2007 by wanda from orangeville
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[7]

  • The view.
  • Safe & hair dryer in room didn't work.

“I found the room itself to be average, not great. When exiting the building on the park side it smell like urine from all of the horses. Thought I was going to be sick. Next time I'll look for somewhere else to stay. Would not recommend it.”

Sep 4, 2006 by Harvey from Eugene, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, service, view.
  • Nothing.

“We were treated wonderfully, given a room with a view of Central Park on the 45th floor. Service was excellent.”

1 of 2 people found this review helpful.

Aug 9, 2006 by jackie from middx
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • For comfort and richness and park view a must not city view!
  • Rich people stay here and love attention if not for you do not come here!

“First class hotel, great experience sharing with the rich people of the world, took this hotel as a special deal with expedia but alas could not afford their room service and meal menu! So eat out and get drinks in! fridge in bathroom. Great Internet and safe all included! And chocolates on pillow at night!! very clean and had park view which was fantastic on 23rd floor!! well worth the extra pounds! To see view every morning! Room massive with extra size king bed! Bathroom towels lovely and fluffy! Great location and recommend hopping on sightseeing bus for 3 days to see so many attractions! Bus stop right opp hotel next to central park which is also a delight! A haven to escape from noise of traffic! Helicopter ride a must! Never forget it! Marriott hotel for last night meal and see view of New York in lights with buffet meal the chock foundation a delight! I loved New York and this hotel made the trip so special forget the back street hotels which are small and noisy if you can get this hotel at a special price go for it but be aware the rich people do not like you wearing I love New York t -shirts as I found out but who cares!”

3 of 4 people found this review helpful.

May 11, 2006 by Greg from Vero Beach, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location and courtyard for light eating.
  • New York pricing ... bathrooms less appointed than rooms.

“Great location for NYC visitors of any type ... close to Central Park, shopping, and not a bad cab ride from just about anywhere you might want to go in NYC ...”

1 of 2 people found this review helpful.

Mar 22, 2006 by Hao T. from Edison, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Convenience location, good for shopping, luxury, fantastic stay.
  • No hot water in the room, and the gift shop close too early.

“This is the second time for me to stay Park Lane hotel, I feel better than last time, but only no water in the room is a little bit pity.”

2 of 2 people found this review helpful.

Amenities at The Helmsley Park Lane, New York City

  • 120 AC
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • Air Conditioned
  • Bar/Lounge
  • Barber Shop
  • Barber/Beauty Shop
  • Boutiques
  • Bus Parking
  • Business Center
  • Car Rental Desk
  • Concierge Desk
  • Conference Facilities
  • Currency Exchange
  • Disco
  • Drugstore
  • Elevators
  • Exercise Gym
  • Florist
  • Free Newspaper
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • In Room Movies
  • Indoor Parking
  • International Direct Dial
  • Iron
  • Lounge
  • Maid Service
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Parking
  • Pets Allowed
  • Picnic Area/Tables
  • Play Ground
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Safe Deposit Box
  • Secretarial Service
  • Security
  • Smoke Detectors
  • Sprinklers In Rooms
  • TV
  • Telephone
  • Television with Cable
  • Temperature Control
  • Theater Desk
  • Tour Desk
  • Turndown Service
  • Valet Parking
  • Wake-up Service
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