Hilton Fort Lee at The George Washington Bridge

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User Reviews for Hilton Fort Lee at The George Washington Bridge, Fort Lee

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Jun 8, 2008 by Margie from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[3]

• Friendly staff
• Too much money to travel to NY city each day

“I liked the hotel but it is not in the best location. There is nothing around it, but the hotel itself is nice. The nominal fee to take the shuttle to NY city each day was pricey.”

May 19, 2008 by Devorah from Cottekill, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The bedding is very comfortable & the shower is really good.
• The room was not in perfect repair.

“This is the second time we have stayed at this hotel. Last time it was a Hilton and now it is a Doubletree. We really enjoyed the first time, but this time the room had problems. The alarm clock didn't work, the bedside light bulb went out, the bathroom sink drain was broken (annoying for a contact lens user), the printer in the business center didn't work and the air conditioning stopped functioning correctly in the middle of the night. It seems as if they are not as meticulous about maintenance as they had been previously, although the staff is lovely and tries their best. Perhaps they are having transition pains. We would probably stay there again.”

Apr 30, 2008 by Rosemary from Charlotte, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• It was clean good location and met our needs.
• Very few English speaking employees.

“Clean, upscale hotel located on doorway to New York, Convenient transportation.”

Apr 28, 2008 by Chris from Cocoa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very comfortable beds.
• Difficult access coming from NY.

“Easy access to NY. Get really good directions if coming back from NY.”

Apr 23, 2008 by Ivah from Hyattsville, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great Customer Service!
• Parking was difficult at times.

“Overall the stay was excellent! I just had a difficult time parking one evening.”

Apr 18, 2008 by Sean from Galion, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best hotel I ever stayed in, in the United States.
• My stay was to short.

“I highly recommend this for business and leisure travelers around the NYC and Ft Lee area. The staff there was excellent and very courteous. I will stay there again.”

Jan 23, 2008 by Devorah from Cottekill, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The shower was really excellent and the bed extremely comfortable.
• The thermostat did not work correctly.

“This is a lovely hotel with very nice rooms. It is both comfortable to relax in and to work in. I would definitely stay here again.”

Jan 17, 2008 by Mark from Gap Mills, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Its location worked well for our needs.
• They had charges for nearly every "extra" like using a computer in the lobby area.

“Good location for access to Manhattan w/o major expense of NYC. I wish that the hotel offered more amenities w/o extra charges.”

Dec 19, 2007 by Darren from Plainfield, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• The location was great.
• The staff was not very attentive.

“The location to Manhattan was excellent, but the staff and the amenities could have been better.”

Dec 2, 2007 by Yitz from Lakewood, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, clean upscale feeling with a well budgeted price.
• They could have given a complimentary newspaper like other hotels do.

“If you do not need to sleep in the city this is the closest affordable upscale hotel you will get for a very reasonable price.”

Sep 12, 2007 by Linda from Stuarts Draft, VA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[1]

• I liked nothing.
• Location was bad shuttle to bridge did not leave early nor did pick up late enough nor did the pd shuttle. We were in NYC for goodness sake.

“This is the second Hilton we've stayed at this year and they both locations were not convenient to public transportation nor were shuttle schedules for vacationers. Won't stay in another Hilton if I can help it.”

Aug 30, 2007 by Debbie from Westfield, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[8]

• Location to Columbia College only.
• We were given a dirty smoking room.

“We were given the worst room for a Hilton and I plan to follow up with a complaint.”

Jul 20, 2007 by Holly from Erving, MA
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[5]

• The only good part of the hotel was the pool.
• The room was very dirty.

“Will never stay in it again or recommend it to anyone.”

Jun 27, 2007 by Josephine from Cliffside Park, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• Convenient location.
• Difficult to get to from local street; only accessible from 1 direction of highway.

“The carpet in room is dirty. The bath tub is old and you can see discolored molding of with stains. No fan or vend in bathroom. Mirror is old, dirty with spots. I also found bed bugs in one bed (double beds).”

Jun 22, 2007 by Ron from Deerfield Beach, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly courteous service.
• Television did not work; ceiling leak caused water to accumulate on bathroom counter and floor.

“This well located hotel is generally satisfactory as far as meeting general expectations are concerned. However having stayed there a number of times there is always some rather annoying experience (broken TV causing room change, clean up not quite on time, leaks, peeling wall paper, etc) that seems to occur. Getting to hotel from new York city is difficult and can be dangerous. However, location trumps all and I would stay at this hotel again.”

Jun 21, 2007 by Michael from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Great swimming pool for swimming laps, very nicely furnished.
• It tough to get to from east and south during rush hours and on Sunday nights.

“The Hilton Fort Lee undoubted was built as a four star hotel, but I suspect high vacancy rates has lead to skimping on maintenance. Bathroom faucet was broken. Some common area items needed work. It is not as well kept up as most Hilton properties. The location is outstanding if you do not plan to arrive when the entry to the George Washington Bridge is backed up. To get to hotel, you must take Rt.4 north & west and then double back on Rt.4 south and east, an approach path to the GW Bridge. The approach to the bridge backs up at the end of each weekend as well as each morning until about 9:30 AM. Our daughter lives in the Washington Heights section of Manhattan, right across the bridge. Even with bridge toll, it is far less expensive and less of a hassle to stay in Fort Lee that to pay for hotel and parking in Manhattan. For someone seeking to do business with Columbia University across the bridge in Manhattan, it is the location to stay, even with the traffic jam. Even with a 30 minute delay to get onto the bridge, you still would probably make it to upper Manhattan than from mid-town Manhattan. Next time we're in New York, if we can get a similar rate, we'll stay again at the Hilton.”

Jun 13, 2007 by Tat from Brookline, MA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Easy accessibility to NYC
• Nothing not to like about.

“The staff was exceptionally friendly and accommodating. Susan at the front desk helped iron out some mix-ups with my initial reservation and Brian also with the front desk was great helping us with our luggage and arranging for a crib for our baby.”

Apr 19, 2007 by Kwanghyun from Canton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to NYC.
• Pool was out of order.

“O.k. But it is getting outdate.”

Apr 19, 2007 by Syed from Troy, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Fresh scent in the entire hotel and very clean sheets and towels.
• This was the first time I saw a three star hotel with no microwave in the entire hotel.

“Highly recommended. Nice comfy rooms, gym and pool open as late as 10pm. Nice location also for someone who has things to do both in new jersey and new York.”

Apr 9, 2007 by Mandy from Bethlehem, GA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[1]

• The hotel driver was nice and helpful.
• The front desk staff was worthless, hotel in horrible location, overpriced and overcooked food - just awful.

“The Hilton name should not be attached to this hotel. I've stayed in Holiday Inn's that could've been the Four Seasons compared to the Hilton Fort Lee.”

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Amenities at Hilton Fort Lee at The George Washington Bridge, Fort Lee

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable