Comfort Inn Central Park West

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User Reviews for Comfort Inn Central Park West, New York City

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Jul 14, 2008 by Denise from Norwalk, CT
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[9]

• The location. Very convenient, near Central Park or other popular attractions.
• The size of the room. We had four people in this room that was about the size of a very small bathroom.

“I had no idea they'd be as small as they were. This was some converted apartment building but I think they made have condensed the rooms. There was barely room enough for one person to turn around in, let alone four (and I'm only 5'3" tall!).”

Jul 3, 2008 by Sandy from Pace, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[8]

• Close to Central Park.
• Room and bathroom are cramped.

“If you don't mind a window air conditioner (I do), and cramped room (I do), and you're willing to pay a premium for a room with no amenities, then this is the place to stay.”

Jul 2, 2008 by Lucy from Cary, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Location, clean, breakfast.
• Cramped lobby and slow elevator.

“Good location for the upper west side. I will stay there again.”

Jul 2, 2008 by Jennifer from Altamonte Springs, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[10]

• It was a great for the price! Just can't beat a clean room in a great neighborhood for that price! Well worth it!
• Not the best quality accommodations, but fulfilled its purpose.

“If you are going to experience NYC, just need a place to sleep, shower and leave your luggage, this is a great place to stay for the price! It is located on the West side of central park in a great neighborhood and well worth the value!”

Jun 15, 2008 by Dan from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• It felt safe, and was located in a great neighborhood.
• The room was very small. Almost too small to get in to.

“This is a fine place for two to stay if you don't plan to spend more than twenty or thirty minutes daily in the room awake.”

Jun 9, 2008 by Robert from Ponte Vedra, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• The location was great.
• Room was too warm. AC did not work well. When I first got to the room the toilet was filled with vomit.

“Great location. One small elevator that takes too long to get up and down. Rooms not very clean. Bathroom was not clean.”

May 31, 2008 by Miguel from Lexington, KY

Cleanliness:[8] • Staff:[7] • Location:[10]

• Location.
• The smallest room ever.

“The hotel was fine, but the room was very small. I'm very tall and it was difficult for me to move around the closet, I mean the room; or was that a closet with a bathroom. The location was awesome 1/2 from central park and a block from several Subway stations. I will stay again, but only if I'm by myself.”

May 29, 2008 by Vince from Washington, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[10]

• Location, location, location!
• Ugly lobby; less-than-courteous staff.

“The staff did not have much interest in its customers, and the rooms are tiny and modest, but the location in a tranquil yet highly accessible neighborhood, steps from Central Park, more than compensate.”

May 28, 2008 by Jan from Portland, ME
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Nice staff, varied breakfast.
• Couldn't sit on toilet without hitting sink. Shower drain was very slow. Didn't have change at desk for bus/meters.

“Small rooms but comfortable for short stay with nice TV and AC. clean, nice staff, great quiet location. Only 1 elevator so stay on lower floors so you can at least walk down.”

May 25, 2008 by D from Nevada, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[8]

• It was in a nice neighborhood and the hotel was fairly clean--good breakfast.
• Staff not that friendly.

“We really enjoyed the continental breakfast and the hotel was clean. The rooms were very small which is to be expected; the neighborhood was nice. Although, we saw in a bug in our room and when we got up to kill it, we no longer could find it. So we called the front desk asking for assistance, they couldn't find the bug, which isn't surprising because they only looked under the TV and in the general area where we found the bug; apparently bugs don't move. Then, we were told that there are no bugs, they have never heard of bugs being in the hotel, and that it must have been an illusion. I found this to be very insulting and those particular staffers were unprofessional and unfriendly. We didn't think the hotel had a bug problem, it probably came in from the bedroom window that they leave open for ventilation. We just wanted to be rid of the bug but, otherwise, it was okay.”

May 20, 2008 by David from New York, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Great location.
• Very small and facilities need to be upgraded.

“Comfort Inns are generally nice comfortable hotels. This hotel was a converted apartment building that has very small hotel rooms and a very slow elevator. A very small fitness room and breakfast room that was complimentary. But overall, the location of the hotel makes it worth investigating but it was a bit pricey.”

May 18, 2008 by Debbie from Bloomington, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[10]

• Clean.
• Tiny room, entrance, lobby, everything.

“Small, no amenities at all. Very Spartan. Clean though. Hotel employees very disinterested. I guess for the price in that area, you can't expect much more.”

May 16, 2008 by Oliver from San Diego, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[6] • Location:[10]

• Centrally located within the proximity of central park of NY.
• I would question the hotel industry's standards in terms of the room sizes and bed conditions for this Comfort Inn.

“A very crammed hotel space, dark color rooms and bulky furnitures. But convenient centrally located within the upper part of NY Manhattan, it is a plus.”

May 12, 2008 by Michelle from Phx, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[8]

• The location was awesome, right near Central Park.
• Rooms very small, very uncomfortable. Very noisy hotel, they had many interior doors that slam at all hours of the night.

“I understand space is hard in NY, but I cannot believe the amount of money this hotel charges to stay in such a tiny, room. Very uncomfortable, would never stay here again. Towels were cheap and old, yuck!”

Aug 19, 2006 by Lynn from Willington, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, great location (good area), great price.
• Nothing - all positive.

“We spent one night at this hotel - after viewing several negative ratings we were a little nervous about staying here - were we surprised! Staff was extremely pleasant and helpful, room was perfect - small, but all rooms are small in NYC - bathroom was clean - and room was quiet!! Great complimentary breakfast and great late noon check-out - we loved this place and will stay here every time we go to NYC. ”

2 of 2 people found this review helpful.

Apr 17, 2006 by Sharon from Washington, DC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Location.
• Dirty, broken elevators, rude staff, broken furniture, small rooms.

“Terrible! Rooms dirty, small & smoky. Stayed on 14th floor elevator broke, showed up at 9:30 for breakfast that ended at 10 only to be told sorry no food come back tomorrow & come earlier. Staff was rude.”

1 of 1 people found this review helpful.

Nov 15, 2005 by Daniel from Rumson, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[8]

• Location is very good.
• Borderline run-down, small rooms very drab and dreary, out-dated.

“Paying solely for location, hotel is drab and somewhat run-down, staff mixed bag of surly and disinterested.”

1 of 1 people found this review helpful.

Nov 10, 2005 by John from Maitland, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location only.
• Size of room, price of room was highway robbery for what you got.

“bad bad etc.”

1 of 1 people found this review helpful.

Oct 23, 2005 by Jessica from Underhill, VT
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[9]

• Convenient to shopping, subway & Central Park.
• Extremely run down, tiny rooms.

“This hotel is a tiny, grungy, depressing room with nasty carpet, just all around disappointing. The carpet in the bathroom was wet from the previous guest's shower. The only "good" thing about this hotel is its location - one block off Central Park West and two blocks to the subway. Highly disappointing experience and I would absolutely never stay here again.”

1 of 1 people found this review helpful.

Oct 21, 2005 by Diana from Newport News, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• It was significantly better than the Times Square fleabag I had come from.
• I was not impressed by the size of the room or the front desk staff. Unfriendly and uninterested.

“The location of this hotel cannot be beat. It is close to Central Park and Columbus Avenue and is a prime area. The room was clean, if tiny and the hotel easy to navigate, although the single elevator is in an awkward location and hard to mount with a large suitcase. The front desk staff never said hello to me. I always made a point of greeting them and usually received a muffled mutter in reply. My major complaint about the hotel was that there seemed to be little helpfulness or effort at friendliness by the front desk staff. The maids however were very friendly.”

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Amenities at Comfort Inn Central Park West, New York City

AM/FM Alarm Clock Air Conditioned Concierge Desk Continental Breakfast Copy Service Elevators Exercise Gym FAX Free Newspaper Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Porters Refrigerator Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable