Comfort Inn Central Park West

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User Reviews for Comfort Inn Central Park West, New York City

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Oct 23, 2009 by Jason from Cleveland,OH
Overall Rating: 3

• Location.
• Room size, poor hospitality, no view, small elevator, tight hallways.

“Good location, but I had to leave the room to change my mind.”

Jul 18, 2009 by Dennis from Wichita,KS
Overall Rating: 4

• location
• room size and poor condition of room cantents

“T elevator cut off 30 - 35 % of the room and divided the room in half with a small opening between the two ections of the room. Picture two small boxes connected on two corners with a two foot walkway between them and the space not available is the elevator. I asked if there was something else available and got a no. Not true, just did not want to bother. Breakfast was fine and location was excellent; it was just a shabby hotel in a nice area that I would not stay in again. To be nice, the bathroom was clean, but tiny.”

May 22, 2009 by Kevin from Charleston,WV
Overall Rating: 8

• Location.
• No parking.

“Small rooms, but a great location at a great price for NYC.”

May 12, 2009 by Gina from New York,NY
Overall Rating: 1

“I was first given a room where the TV doesn't work, then I changed into a new one (I was asked to pack all my luggage, and took them to the check in desk, and then took everything to the new room! the staff was very indifferent, and unwilling to help), but the new room was even worse. The staff told me nothing he can do, and asked me to talk to the manager next morning if there's anything to complain. Unwilling to do that all over again, I didn't. It is justifiable to be the worst hotel I have ever experienced in the United States!”

Apr 28, 2009 by Jeremy from Buffalo,NY
Overall Rating: 3

• Good location and close to central park.
• Tiny rooms and bath.

“The room and bathroom were uncomfortably tiny. I would not stay here again.”

Feb 15, 2009 by Maria from Burtonsville,MD
Overall Rating: 1

• The location was
  not bad.
• The noise level was horrible, the room was tiny and uncomfortable, no available parking. The nearest parking lot is 2 block away which feel like three.

“Our room was next to the elevator and an access door which felt like we were in the utility room with the constant noise of the elevator the slamming door and the water pipes.”

Nov 1, 2008 by Jake
Overall Rating: 7

• Inexpensive rooms in a great location.
• TV did not work. Internet was slow and erratic.

“I had a short stay at the Comfort Inn Central Park West. The room was inexpensive and the location was great. A nice, safe area, with lots of small restaurants and shops nearby, it was only a short walk to Lincoln Center. The staff was pleasant and accommodating with me and with all the interactions with other guests that I witnessed. My room was small, but it was clean. The linens were nice with extra pillows. Like most Comfort Inns they offer a free breakfast, a convenience if you don't want to walk a block to find real food. I even found a place on the street to park my car. I'm going back.
”

Oct 16, 2008 by Terry
Overall Rating: 9

• Great location, extremely friendly and helpful staff.
• Bed was too saggy; bathtub drain was slow; free breakfast nice but ran out of cereal by mid-shift.

“Excellent location, friendly and helpful staff makes this an excellent choice if you're on a budget. The room was quiet and spacious enough. The A/C was quiet and efficient, the hotel was quiet throughout (no noisy neighbors or corridors), the entire hotel was clean in the common areas as well as the room and the free breakfast was a nice extra. Only nits: the bed was too saggy (I have a bad back and require firmness), the bathtub drain was slow (but easily fixable) and at the free breakfast the cereal ran out at the mid-point of its open hours. Other than that, a great stay. I'd recommend this hotel to anybody.”

Aug 31, 2008 by Dan from Sacramento, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[8]

• Location within the city.
• This was not a 3 star property.

“This room was extremely small! When I sat on the end of the bed, my feet were in the bathroom. The AC unit was old and smelled when I ran it. The bed sagged & the elevator took forever to reach the higher floors.”

Aug 25, 2008 by Ruth from Washington, DC
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• The location was great, rooms were simple but clean and comfortable.
• The breakfast was just okay, not much of a selection and had to wait a long time for waffle maker.

“Great location, very close to the Subway and upper west-side restaurants/nightlife. The room was small, but clean and the bed was very comfortable. The staff was friendly and even let me check-in earlier than the usual time. I would definitely stay here again.”

Aug 4, 2008 by Stacy from Montgomery Village, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, convenient, cozy, comfy.
• Teeny tiny.

“Ideally located between Central Park and 72nd Street subway station.”

Aug 4, 2008 by Cesar from Bell Gardens, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[7]

• In a nice residential.
• Very small. Not for two individuals. My closet is bigger.

“The hotel was not what according to the price. Very small that a tall or a big individual can not be accommodated. Future lawsuits will occur if they do not model the old hotel. No space at all.”

Jul 31, 2008 by Christopher from San Francisco, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location.
• Small size of rooms.

“Well located on the Upper West Side close to CP, the Museum of Natural History and many restaurants. Small, clean, hotel with helpful staff. Ensure you get a room facing outward, otherwise your room will small and dark.”

Jul 29, 2008 by Kelly from Marietta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Very small rooms, brand new HDTV inoperable, semi-private bathroom.

“The location was perfect. Beautiful west end location at Central Park and within walking distance to Lincoln Center. The room was tiny, but the bed was very comfortable. When we arrived we found our room to be accommodating, with a king size bed and a new HDTV--however, the TV was not working and the hotel had to find another room for us. They put us in a smaller room with a queen size bed and a semi-private bath (with see-through glass). Except I was traveling with my mother in law and not quite the ideal setting. This room had an old TV, but good reception, so we were fine with this. It was quiet and restful. I would stay at this hotel again.”

Jul 28, 2008 by Aubrey from Ashland, MA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[7]

• Close to Central Park. Cheapest rates in Manhattan.
• Room was very small and the bathroom smelled when we checked in.

“This low-priced hotel is just a 1-minute walk away from Central Park, and the Subway is right around the corner. But on the negative side, our room was shabby and very small (the bed took up 80% of the room easily). Most of the electric outlets were not functional. The bathroom was miniscule; the toilet was practically under the sink. We took a cruise in March and that bathroom was positively spacious in comparison. The lobby was tiny and dirty, and used to store hotel supplies in stacks of boxes. There is a small continental breakfast room with around 5 tables. But there is nowhere you can hang out or relax - no bar or usable lobby, etc. This hotel is purely a cheap, affordable place to sleep at night, and nothing more. When you wake up in the morning, just leave and spend the day somewhere else. Come back only when you're ready to go straight to bed.”

Jul 26, 2008 by Sarah from Cicero, NY
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• Size of room.

“Small room, inadequate aircon, smelly toilet that overflowed.”

Jul 24, 2008 by Andrea from Sacramento, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[9]

• Great location for this price! Great TV. Good wireless connection.
• Rooms were pretty small. Elevator was slow.

“Ongoing constructions on the outside prevented seeing much out of the windows, but you do not want to stay inside - that close to Central Park, anyhow. Great location. Only: try to avoid the private taxi service.”

Jul 20, 2008 by Mario from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean & friendly.
• Very small room.

“The hotel is very clean and have comfortable bed with nice plasma TV have a good reception. The rooms are very small but still good for the price and most important great location right next to the grand central park.”

Jul 18, 2008 by Fran from Phoenix, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[6]

• Close to central park.
• Small room.

“The room had a broken blind. The elevator was small and very slow.”

Jul 14, 2008 by Denise from Norwalk, CT
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[9]

• The location. Very convenient, near Central Park or other popular attractions.
• The size of the room. We had four people in this room that was about the size of a very small bathroom.

“I had no idea they'd be as small as they were. This was some converted apartment building but I think they made have condensed the rooms. There was barely room enough for one person to turn around in, let alone four (and I'm only 5'3" tall!).”

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Amenities at Comfort Inn Central Park West, New York City

AM/FM Alarm Clock Air Conditioned Concierge Desk Continental Breakfast Copy Service Elevators Exercise Gym FAX Free Newspaper Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Porters Refrigerator Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable

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