Hilton New York [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Hilton New York 4-star

1335-A Avenue Of The Americas, New York, NY

The Hilton New York has the perfect location at Rockefeller Center. The hotel has completed a sweeping 90 million dollar renovation and redesign to take guest comfort and service to new heights.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Bar/Lounge, Business Center, Restaurant
  • Average User Rating: 8.5 [rate it]
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User Reviews for Hilton New York, New York City

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.0] • Location:[9.0]
Based on 8251 user ratings

Oct 23, 2009 by Mike from Sale,MA
Overall Rating: 10 Overall user rating

  • The room was well designed and comfortable. Great bathrooms.

“The hotel was everything I needed and more. Clean, quick elevators, convenient to all the locations I needed to visit. I really wish I had more than one night at this hotel. It was not a huge room, but so well laid out, decorated and very comfortable.”

Oct 20, 2009 by Elaine from Morganville,NJ
Overall Rating: 10 Overall user rating

  • View, bar, bathroom.
  • No king beds available.

“The room was very tiny but beautiful. The view of NYC was spectacular. It was very quiet and romantic. Loved that we didn't have to check out until noon.”

Oct 15, 2009 by Dave from Haverford,PA
Overall Rating: 9 Overall user rating

  • Extremely clean and freindly.

“Overall it was excellent, clean and friendly.”

Oct 8, 2009 by Paul from Guilderland,NY
Overall Rating: 8 Overall user rating

  • Location.
  • Long wait at elevator.

“Classy, clean, great NYC location. Beautiful big lobby reminded me of a Vegas hotel.”

Oct 1, 2009 by Kim from Wolcott,CT
Overall Rating: 10 Overall user rating

  • The location was perfect. I was also very satisfied with the cleanliness.

“The hotel lobby was beautiful. Everyone was very helpful and courteous, they make you feel at ease. The room was a reasonable size and very clean. I was very satisfied.”

Sep 25, 2009 by Karen from Venice,FL
Overall Rating: 10 Overall user rating

  • Location.

“Exceptional hotel
and exceptional location.”

Sep 24, 2009 by Louise from Toronto,Canada
Overall Rating: 8 Overall user rating

  • The location was perfect.
  • Didn't like how they charged for luggage storage.

“The hotel was in the perfect location. The room was great - just the right size and was extremely clean. I would definitely stay there again.”

Sep 24, 2009 by Adam from Loveland,OH
Overall Rating: 10 Overall user rating

  • Good looking, but functionally superior in design despite small NY style rooms.

“I will by preference stay in Hiltons from this point forward. I have never been all that impressed with hotel accommodations. I won't stay in hotels below a 3 or 4 star level due to cleanliness concerns, but I have never been impressed with a 4 or 5 star hotel in any meaningful way. This Hilton's hotel room was different, it was good looking, but more important functionally superior to other hotels I have stayed at.”

Sep 12, 2009 by Wayne from Staten Island,NY
Overall Rating: 10 Overall user rating

  • Comfortable beds, courteous staff and location.

“I have stayed in this Hilton many times, most recently in July of this year. Great location. In the middle of all the action.”

Aug 25, 2009 by Torrence from Bay Shore,NY
Overall Rating: 6 Overall user rating

  • It was centrally located to the places I needed to be.
  • The rooms are in need of renovation.

“While the hotel is in a great location, the hotel is in need of some renovation. The bathroom was old and the room had a must smell. It also appears that the hotel allows pets, which is never a good sign.”

Jul 23, 2009 by Jennifer from Centreville,VA
Overall Rating: 9 Overall user rating

  • clean bathroom and linens were great
  • entertainment center and tv is sort of out dated

“overall, hotel was nice and I'll recommend to friends and families. However, one of the elevator made a uncomforting noise (clunking sound). And dirty dishes in a tray was left in the hallway for a couple of days. I saw them when I checked in to my room and they were still left there in the hallway the following day till late in the evening. I was in the room next to them.”

Jul 22, 2009 by Suzie from Long Beach,NY
Overall Rating: 8 Overall user rating

  • Great location, service, and clean room.
  • Bed mattress could have been more comfortable.

“The NY Hilton was a nice experience. We were pleased with our room & our view. The bed could have been more comfortable.”

Jul 17, 2009 by Michael from Fairfax Station,VA
Overall Rating: 10 Overall user rating

  • fantastic location - cheap price by NY standards

“Although guaranteed just a single queen size bed, our family of four was accomodated with two beds with absolutely no hassle. Room met expecations for a 4-star hotel and view from 23rd floor was OK.”

Jul 15, 2009 by Ruben from Honolulu,HI
Overall Rating: 5 Overall user rating

  • Unbeatable location!
  • Room was noisy all day and night! Next to elevators!

“The hotel room was terrible! I was surprised that they actually have a noise room, next to elevators and air conditioning system that run all night. The noise could be heard all time. Nevertheless, the location and amenities were great! BTW, expect to pay $15 gym fee if plan to use it!”

May 4, 2009 by Robert from Princeton,NJ
Overall Rating: 5 Overall user rating

  • Good location.
  • The room had a bad strange smell, had 2 open window.

“The room had a poor musty smell to it. After keeping the window open the whole night, I didn't notice the smell so much but when I came back to the room again in the AM, it still smelled. I really should have gone down and complained about the room when I first checked in. I was not happy.”

Apr 27, 2009 by Jim from North Branford,CT
Overall Rating: 6 Overall user rating

“This hotel felt old and past its prime when
I stayed here 20 years ago. Hasn't improved. It was okay - clean and comfortable - but not the kind of place
I would recommend.”

Apr 24, 2009 by Ron from Brookline,MA
Overall Rating: 1 Overall user rating

  • Location to park.
  • Noise. Cleaning crew opened the door 3 times on the day of checkout, all before 10:30 AM.

“Cannot recommend.”

Apr 15, 2009 by Leslyann from Salem,CT
Overall Rating: 10 Overall user rating

  • I loved the location.
  • Everything was fine.

“I found it's location really attractive and people were very friendly and polite.”

Apr 8, 2009 by Will from Potomac,MD
Overall Rating: 5 Overall user rating

  • Spacious rooms.

“This hotel is completely incapable of handling more than an average number of guests.”

Apr 7, 2009 by Dennis from Troy,NY
Overall Rating: 7 Overall user rating

  • Quiet. Rooms recently renovated.
  • Not enough elevators, making checkout difficult. Parking facility was overcrowded.

“The hotel has a large but cold lobby. The staff is courteous, but not overly helpful. The rooms are normal size for New York and recently renovated. The Hotel is not layed out to comfortably handle regular guests and conferences at the same time, as we encountered on our stay.”

Amenities at Hilton New York, New York City

  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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