Hilton New York

Photos of Hilton New York, New York City

• Add your own photo of Hilton New York

User Reviews for Hilton New York, New York City

• Add Your Own Review »

Apr 28, 2008 by Chris from Glen Burnie, MD
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[7]

• Wonderful friendly staff, good location close to Times Square and Broadway.
• Small rooms, amenities like the gym are additional fees, could have gotten the same for less money.

“The New York Hilton is not a bad hotel. The staff was friendly and very responsive. Requests for extra pillows and to change a light bulb were responded to promptly. However, the extra charges for the fitness center and the outrageous prices on room service, the in hotel restaurant and the pay per view movies were a big turn off. With as much as we paid just for the room, surely the Hilton could be more reasonable on some of the amenities.”

Apr 28, 2008 by Jo A. from Franklin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Renovated room; room dcor.
• Charged for every little thing.

“The location, decor and gym were excellent, really great. The only downside for us was the tiny bathroom and the charges for everything (gym, headsets in the gym, internet, extremely expensive food (both room service and restaurants) otherwise it was great.”

Apr 28, 2008 by Christina from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very modern, attractive room, comfortable bed, and excellent location in Manhattan.
• Long line at check-in.

“Gorgeous hotel with easy access to all Manhattan locations. Modern room design with very large and comfortable bed.”

Apr 28, 2008 by Mary from Lewes, DE
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• The room was pleasant and location convenient.
• Two lamps in room were burnt out. Notes from previous tenant were evident in some of the hotel info folders. A bit disturbing.

“I've stayed at this hotel previously. It is pleasant and well located, but massive and somewhat impersonal. I needed quiet room for much business work!!! Thanks.”

Apr 26, 2008 by Yingwen from Sharon, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• There is no swimming pool. Little kid was disappointed.

“The hotel has super location and excellent facility.”

Apr 25, 2008 by Robin from Spotsylvania, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location to the Theater District was perfect.
• The Italian restaurant, Etrusca in the hotel wasn't the best.

“The central location to the theater district was wonderful, close Broadway shows, Central Park, shopping, museums and Times Square. The hotel lobby, cocktail rooms and guest rooms were very nice. The newsstand inside the hotel had everything we needed, medicine, snacks, a scarf, etc. Just to name a few items we were in need of during our stay. The only downside was the room was on the 42nd floor got really stuffy at night even with the air on, but thankfully the windows opened and we could cool off the room. My other comment would be that the concierge desk was hit or miss as far as their knowledge of NYC depending on who was working that day.”

Apr 25, 2008 by Stephan from New York, NY
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[10]

• The location.
• Room was old looked used.

“The hotel looked odd, the room seemed to be used. Furniture's been broken, dusty wallpapers been damaged. No cups for the toothbrush in the bath, no carpet for the bath. Mini bar was sealed. The hotel needs a renovation. It was for me the third Hilton in New York which I tried. I liked the times square Hilton the moose, than the millennium Hilton Downtown and the last Hilton wasn't absolutely no hit.”

Apr 24, 2008 by Lisa from Methuen, MA

Cleanliness:[9] • Staff:[2] • Location:[10]

• Parking.
• NA.

“Hotel was very nice. The staff was no accommodating at all didn't mention where the elevator or offer to take our bags.”

Apr 24, 2008 by Frederick from Allston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• A heavy trafficked hotel.

“One can't lose at a Hilton Hotel.”

Apr 24, 2008 by Thomas from Somerville, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Attractive dcor.
• Rooms smaller than similar hotel in same chain a short walk away.

“With small but very attractive rooms, this hotel is excellent for the traveler who doesn't plan to spend a lot of time in their room but wants it to be comfortable when they're there.”

Apr 23, 2008 by John from Bedford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was well equipped, clean, newly renovated and the bed, and bedding, was comfortable.
• Nothing to dislike about the hotel.

“Good location, pleasant staff, comfortable room and efficient check-in check-out.”

Apr 23, 2008 by Julia from Bethesda, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very nice room, large for NY, clean, great location.
• Had to pay for internet access in the room.

“Our stay at Hilton was very nice. Location of the hotel is great, very close to Central Park, theaters and museums. Lots of restaurants around including good breakfast places. Room was also very nice, pretty big with a nice bathroom.”

Apr 23, 2008 by Nicole from Mastic Beach, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[10]

• Location.
• Everything else! dirty, old, outdated. very uncomfortable beds!

“Location not worth it! Go a little further away for a better hotel!”

Apr 23, 2008 by Melissa from Belle Mead, NJ
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• The central locations for the events we had planned.
• Charged for internet access.

“This hotel was great overall. It had an excellent location. The room was clean, and aesthetically pleasing. The lobby area was very crowded and hectic, with large groups checking in and out, but the hotel floors themselves were very quiet. It would be great for a business traveler or a family.”

Apr 23, 2008 by Bill from Taunton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Hotel staff very professional and observant I received a disabled room and am disabled.

“Very observant staff. Friendly and professional. Parking at $35 is competitive with garages in area.”

Apr 23, 2008 by Len from Hamden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The room was recently renovated and the quality of the change was very good.
• People were sitting in the halls and no one asked them to move.

“This hotel is very well located near the theatre district. Many of the rooms have been remodeled to very high standards and these rooms are attractive and comfortable. There are a number of excellent restaurants nearby. We have stayed at this hotel a number of times and recommend it highly.”

Apr 23, 2008 by Julia from Chicago, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• The beds were comfortable.
• The staff was rude.

“The hotel is just too big and the staff are less than friendly. On the up side, the location is good and the room was nice. I hate that you have to pay an extra $18 per day to use the gym.”

Apr 23, 2008 by Sal from New York, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[5] • Location:[4]

• Nothing.
• Hotel needs major renovation in the rooms and bathrooms.

“Hotel is old and room was 100 square feet. Bathroom was old and dirty.”

Apr 23, 2008 by Brady from Bohemia, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Comfortable.
• Air conditioning was a little warm.

“The Overall hotel experience was excellent.”

Apr 22, 2008 by Nieves from Malvern, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location, good relation.

“Very good location, very convenient hotel.”

• View All User Reviews

Amenities at Hilton New York, New York City

AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services