Park Central New York

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User Reviews for Park Central New York, New York City

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Aug 4, 2009 by Sheelagh from San Francisco,CA
Overall Rating: 4

• Location.
• Broken fixtures, little to no air conditioning, bed too soft, no shampoo or conditioner.

“The people answering the phone at the hotel were awful, not informative and sounded comatose. Air Conditioning was non -existant in July in NY! Not good. Broken fixtures. One working light in the bathroom. TV had 20 of the 60 or so channels listed in the hotel guide. Not recommended.”

Jul 12, 2009 by Sondra from Rogers,AR
Overall Rating: 5

• Nice location.
• Rude staff. Dingy in appearance.

“The staff is very rude. Housekeeping is spotty at best. Strange things went missing from our room. Eye drops and makeup. Hallways not always vacuumed. Rooms are very small. But when you are in New York City you don't spend much time in your room! It was a very convenient location to the subway, Broadway, times square and central park. I would recommend this hotel for people traveling on a tight budget.”

Jul 10, 2009 by Sheila from Irvine,CA
Overall Rating: 9

• Location.
• No airline miles program.

“We've stayed before, and will stay again. Location is a great plus. Size of the room is very comfortable. Linen is clean.”

Jul 5, 2009 by Aaron from Hamilton,Canada
Overall Rating: 6

• Good location.
• Poor service from customer service team. AC not working.

“Good location. AC not working. Staff could have been a little more courteous.”

Jul 4, 2009 by Sarah from Matthews,NC
Overall Rating: 7

• Very friendly staff, great location.
• We had to wait an hour for a room upon arrival, elevators didn't work well.

“The hotel had a very friendly and helpful staff. It was very crowded and we had to wait a while for our room. The lobby was alright, the room was clean and overall fine. Great location in NY. Very confusing elevators which were very slow in responding after you pressed the button to go down.”

Jul 4, 2009 by Jenna from Mandeville,LA
Overall Rating: 10

• Location (right by yellow line)! & Carnigee hall, close to times square but not too much. Neat clean just what
  I expected.
• The luggage room costs $3.75 per bag which is usually free.

“Location! Great spot for exploring the city, as it's on a main subway line with easy connections. Better than being in times square if you ask me, closer to the park.”

Jul 4, 2009 by Danielle from Toronto,Canada
Overall Rating: 9

• We really liked the location of the hotel. It was close to Central park and Times Square. Easy to hop on Greyline bus tours.
• They had these giant yellow curtains behind the front desk; it looked like it was under construction.

“Overall we had a great experience at the Park Central, and we were pleased with Priceline.”

Jun 14, 2009 by Dave from Platteville,CO
Overall Rating: 9

• Location, cleanliness, safety.
• Not enough staff at desk, room not ready when we got there at 7 pm.

“This is a very nice hotel, exceptionally clean and safe.”

Jun 11, 2009 by Cicely from Jamaica Plain,MA
Overall Rating: 3

• Staff was very accommodating when possible.
• Bad management. Sheets on the bed hadn't been changed.

“I called the hotel around 8 pm to let them know I wouldn't arrive until 11 pm. After I arrived, they told me they were short of clean rooms, and asked if I could wait a half hour. Two hours later (1 am!), there were still 4 people in the queue ahead of me waiting for rooms. At this point, they offered to give me a room at another hotel uptown. I accepted, and they at least paid the taxi fare. The next day, I went back to the original hotel (since it was in a much more convenient location) and immediately got a room. When I went to bed that evening, I found that there was hair on the sheets of one of the beds, indicating that they hadn't actually changed the sheets.”

May 26, 2009 by Bryanne from Chester,NH
Overall Rating: 9

• Excellent location and the staff was extremely accomodating.
• The elevators were a bit slow.

“The staff was amazing. The valet took my car, no problem. I left my phone in the car and the car parking place helped me get it back right away. I arrived at 11 am and the check in staff found me a room immediately. It completely made my day. When I was checking out, I was in a rush and they got my car right away. Overall, great location, great service, and great price.”

May 4, 2009 by Rainie from New Haven,CT
Overall Rating: 3

• Convenient location.

“My overall impression of this hotel was dark and cold. Hotel service was just okay, a bit cold. There was a very thin comforter in bed but no blank anywhere. The overall cleanness was okay.”

May 3, 2009 by Linda from Running Springs,CA
Overall Rating: 5

• Location.
• In room phone was not working, in room safe was broken, no air conditioned. I was told to open window for cooling. Room was not made up until after noon.

“I was surprised that the staff at the front desk was not more accommodating. It seemed they did no have enough staff to assist guests.”

Apr 30, 2009 by Sara from Montreal,Canada
Overall Rating: 5

• Location.
• Filthy dirty.

“The beds were comfortable. The safe was broken, not usable. The bathroom was so dirty. The walls were dirty. I had to buy Lysol wipes to clean surfaces. The elevators were so so slow I used the stairs 1/2 of of the time.”

Apr 11, 2009 by Carolyn from Silverspring,MD
Overall Rating: 9

• Convenient location, valet parking, efficient staff and comfortable beds.

“Good for travelers going to shows in Manhattan because it is within walking distance to theaters and across from Carnegie Hall. Convenient for finding dining facilities for dinner or a coffee/snack .”

Mar 15, 2009 by Janeille from Uhrichsville,OH
Overall Rating: 10

• The lobby was beautiful and smelled good. There was no noise to disturb anyone!

“Beautiful!!close to all the best spots! very inviting and clean. We had a wonderful stay and will stay there again if i ever make it back to NY!”

Mar 8, 2009 by Tamera from Webb City,MO
Overall Rating: 10

• The rooms were spacious and very comfortable.

“This hotel was an excellent location for us because we could walk about 10 minutes and be at the school. Also, the rooms were big enough for him to practice his violin in the room. The staff was very helpful to answer all my questions about getting around in NY City.”

Mar 8, 2009 by Jeff from Columbia,TN
Overall Rating: 2

• Nice TV.

“Was giving a key that was occupied by another guest.”

Feb 17, 2009 by Papa Jack from Fall River,MA
Overall Rating: 7

• This hotel's location is perfect for tourist.
• The bed was not comfortable

“It was clean but not polished. The elevators are a little slow and I was on the tenth floor. I liked that you could valet your car for 24hrs for a $39.00 fee and Starbucks is located in the corner of the building. I would stay at this hotel again.”

Jan 31, 2009 by Philip from New York,NY
Overall Rating: 9

• Large lobby, location.
• Thin walls.

“i enjoyed my stay at park Central. All has been easy and convenient.”

Dec 31, 2008 by Barbara from Bass River,MA
Overall Rating: 5

• Location is great and hotel parking is good.
• Room was less than satisfactory in regard to cleanliness. Our handicap room was not convenient.

“As a driver it is convenient coming off the West side drive and again entering to go home. The location is very good. Walking distance to many activities. The rooms need updating and better cleaning. Check in and out and parking are good and efficient.”

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Amenities at Park Central New York, New York City

24 Hour Security 24-hour front desk ATM on Site Air Conditioned Alarm Clock Audio Visual Equipment Baby Sitting Bar Bath Tub Bathroom Telephone Business Center Cable TV Car Rental Desk City View Coffeemaker Color TV Computer Rental Concierge Desk Concierge Level Conference Facilities Connecting Rooms Continental Breakfast Copy Service Currency Exchange Doctor on Call Door Man Double Bed Elevators Executive Level Exercise Gym Express Check Out FAX Full Breakfast Gift Shop Hairdryer In Room

Handicap Facilities Health Club Ice Machine In Room Movies International Direct Dial Iron / Ironing Board Ironing Board King Bed Laundry/Valet Maid Service Meal Plan-Bed & Breakfast Meeting facilities Modem Data Port Modem in Room Multilingual News Stand Newspaper - Complimentary Non-Smoking Room Parking Phone Service Restaurant Room Service Safe Safe Deposit Box Security Sprinklers In Rooms TDD Telephone Machine TV Remote Control Toilet Tour Desk Turndown Service Valet Parking Vending Machines Wakeup Service Wheel Chair Access

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