on The Avenue Hotel [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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on The Avenue Hotel 3-star

2178 Broadway, New York City, NY

On the Ave, New York's distinctive Upper West Side hotel, benefits from the cultural climate of its neighbors: Breathtaking views are enjoyed by all because one of the many special features that sets off ON THE AVE hotel is the guest-access balcony on the 16th Floor.[more]

  • Amenity Highlights — Concierge Desk, 24 Hour Front Desk, 24 Hour Room Service, City View, Ocean View
  • Average User Rating: 8.5 [rate it]
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User Reviews for on The Avenue Hotel, New York City

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[10.0] • Location:[9.0]
Based on 49 user ratings

Jun 20, 2009 by Russell from Washington,DC
Overall Rating: 6 Overall user rating

  • Attractive; aroma candles burning at night in public.
  • Limited
    TV chanels, no instruction hotel amenities.

“Attractively decorated hotel in upper west side. Appears popular with international clients. Conviently located to public transportation. Clean and eco-conscious with decision left to guest regarding towel and sheet changing. Mini bar very sensitive to investigation. Attempted charges to me and other guests at checkout tho denials were honored. Bathroom sink drain did not work despite maintence intervention. Apparently it was installed improperly. Burnt light bulb replaced promptly. Cosmetic issues with stain on carpet [tho carpet felt recently cleaned] and slightly dented window woodwork.”

Apr 15, 2009 by Janice from Overland Park,KS
Overall Rating: 10 Overall user rating

  • Awesome bed.
  • Slow elevators.

“Decorative - very professional staff - great location - great value.”

Apr 6, 2009 by Tine from Palo Alto,CA
Overall Rating: 10 Overall user rating

  • They let us check in early.
  • The room was very cramped.

“It was very nicely located, friendly staff. Rooms were nice but with extremely little space outside the bed.”

Mar 31, 2009 by Molly from Reston,VA
Overall Rating: 7 Overall user rating

  • I liked the decor and the location.
  • The hotel restaurant served horrible food and was overpriced.

“The interior of the hotel was nice and modern. The room was clean and the bathroom was clean. It is in a good location.”

Mar 24, 2009 by John from Hazlet,NJ
Overall Rating: 8 Overall user rating

  • Simple, attractive, clean.

“Easy check in, quiet, good location for anything. Dining, walk in the park, restaurants, theater.”

Mar 23, 2009 by Nicole from Philadelphia,PA
Overall Rating: 10 Overall user rating

  • The most comfortable bed I've ever slept in!
  • Everything was great!

“Top notch accomodations and staff!”

Mar 19, 2009 by Sean from Halifax,Canada
Overall Rating: 10 Overall user rating

  • Location, price and cleanliness of staff.
  • Room were little small.

“It is a very convenient location with a great 24 hour dinner right across the street! It was very well kept and cleanliness was obviously a priority! I didn't use the facilities, but if the rest of the hotel is any indication, I'm sure they are more than adequate. Great neighborhood, 8 bucks to theater district, walk to the park. I think it is important to say that my wife and I have been to NY many times and we think we will stay here again for all of the above reasons.”

Mar 12, 2009 by Mary from Overland Park,KS
Overall Rating: 10 Overall user rating

  • The bed and look of the room.
  • The pillows.

“The hotel is located in a great neigborhood with lots of interesting shops & restaurants nearby. The staff is helpful & friendly and the rooms and lobby are decorated upscale but user friendly. Close to subways and easy to get taxis from the street.”

Feb 24, 2009 by Bradley from Manlius,NY
Overall Rating: 10 Overall user rating

  • Clean overall. Shower was large.
  • Could not get CNBC or boomberg financial on T.V.

“Excellent location. Everyone employed at the hotel was very professional and friendly. The beds were very comfy.”

Oct 12, 2008 by Lawrence
Overall Rating: 10 Overall user rating

  • Price. Comfort.
  • NA.

“Clean, quiet, near subway, inexpensive, perfect for my needs!”

Oct 8, 2008 by Don
Overall Rating: 9 Overall user rating

  • The penthouse suite was great.
  • Location a little off the beaten path.

“I enjoyed our stay very much. It was upscale and met my expectations.”

Sep 25, 2008 by Lucy
Overall Rating: 4 Overall user rating

  • The holel was clean, with friendly staff.
  • This holel was much to expensive for what was offered and my room was very small.

“My stay at on the ave was nothing special I did not even stay the entire length of my stay. First of all the hotel was much too expensive, the room I got was very small and the flat screem TV is much to close it felt like it was sitting on the bed. At check out I was not able to signed due to broken printer that also made me uncomfortable because there was no way I can ensure there were no additional charges which should not be on my bill go added on. I would have to stay there again to get and overall go experiece. Thanks.”

Sep 4, 2008 by Eunice
Overall Rating: 9 Overall user rating

  • Close to public transportation, friendly staff and nice decor.

“I would highly recommend this hotel. I'm a picky traveler and they exceeded my expectations. Try the diner across the street -- great food and very reasonable prices.”

Sep 4, 2008 by ron
Overall Rating: 9 Overall user rating

  • The concierge, was excellent.

“No dinning or bar, but that is being built. When I checked out at 5:00am.
Somehow the front desk could get me a private car. But not a cab.”

Sep 2, 2008 by Danielle
Overall Rating: 7 Overall user rating

  • The doormen was execellant.
  • The concierge was not knowledgeable, no in house restaurant.

“It will be better when the resturant opens, they should tell us that room service comes from the cafe right across the street, and got a brown paper bag with cold food and no surup for my daughters pancakes!”

Aug 22, 2008 by Renee
Overall Rating: 9 Overall user rating

  • Excellent location, comfortable rooms; helpful concierge; held our luggage for 4 hours after checkout.
  • Lack of service elevator, long waits due to cleaning staff using; did not get a king bed as we were told.

“Would definitely stay there again.”

Aug 14, 2008 by Rheana
Overall Rating: 8 Overall user rating

  • Very clean and modern, newly renovated, great water pressure in shower.
  • Small room but thats what you expect in NY.

“Great hotel, very clean newly renovated with a modern feel. Comfortable bed and linen was top quality. Very reasonably priced for NY hotel that's clean. Great central location. Would definitely stay here again.”

Jul 30, 2008 by Guy
Overall Rating: 9 Overall user rating

  • Room very well appointed and comfortable.
  • Lousy television reception and frustrating remote.

“There are dozens of restaurants, shops, grocery and convenience stores within strolling distance. You are also a fifteen minutes walk from the Museum of Natural History and Central Park. The rooms are small, beautifully appointed and comfortable. Wonderful bathroom and great shower. Comfortable beds with luxurious bedding and plush towels. Individual thermostats with terrific AC. Very quiet and well insulated--the only outside noise we heard was one morning from pile-driving at a nearby construction site. Ice and vending machines are only on the 12th floor. I recommend this hotel.”

Jul 6, 2008 by Shaun
Overall Rating: 8 Overall user rating

  • Very clean, friendly staff, and a great location.
  • Slow elevators.

“Overall it was a great hotel. For NY the room was spacious, it was clean, and the staff were friendly. The only negatives were the elevators were very slow (some were broken), and parking was very expensive. Also right know there's a lot of construction in the area, which isn't nice to look at. Overall, I recommend this hotel.”

Oct 12, 2007 by Will
Overall Rating: 10 Overall user rating

  • Convienent location, walking distance to many restaurants, central park, Natural History Museum
  • No ingress/egress for cab, baggage unloading elicts horn honking from traffice, irritatiing to say the least.

“Enjoyed our stay, staff was very helpful and professional. Room was spotless and well appointed. Definite repeat customer.”

Amenities at on The Avenue Hotel, New York City

  • 24 Hour Front Desk
  • 24 Hour Room Service
  • 24 Hour Security
  • AM/FM Alarm Clock
  • Air Conditioned
  • All rooms non smoking
  • Balcony
  • Bath Tub
  • Bathroom Telephone
  • Breakfast
  • City View
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Doctor on Call
  • Doorman
  • Double Bed
  • Elevators
  • Express Check In
  • Express Checkout
  • FAX
  • Family Plan
  • Fire Alarm with Light
  • Free Newspaper
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Guest Rooms
  • Ice Machine
  • In Room Movies
  • Indoor Parking
  • International Direct Dial
  • Iron
  • Ironing Board
  • King Bed
  • Knock Light (Hearing Impaired)
  • Laundry/Valet Services
  • Maid Service
  • Meal Plan - Bed and Breakfast
  • Meeting Suite
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • Ocean View
  • Outlet Adapters
  • Park View
  • Parking
  • Phone Service
  • Public Address System
  • Queen Bed
  • Radio
  • Refrigerator
  • River View
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Security
  • Shower
  • Smoke Detectors
  • Sprinklers In Rooms
  • Suite
  • TDD Telephone Machine
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Toilet
  • Tower Room
  • Turndown Service
  • VCR
  • Valet Parking
  • Vending Machines
  • Wake-up Service
  • Wheel Chair Access
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