Best Western President Hotel

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User Reviews for Best Western President Hotel, New York City

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Dec 7, 2009 by Rob from Hansville,WA
Overall Rating: 7

• The location was perfect for my needs.
• I had the smallest room I have ever stayed in.

“I got what I paid for - a room with a bed, a bathroom and a TV. I had to search for an ice machine that worked. The small coffee maker provided had no carafe. I could barely open the doors or drawers to the "closet". The room was clean and the shower was hot and the TV worked.”

Aug 4, 2009 by Sharon from Ft. Madison,IA
Overall Rating: 4

• Location.
• Jack hammers, dust, dirt, hot public spaces, door keys not working, etc.

“This hotel should not have been open to the public in the condition it was in.”

Jul 18, 2009 by Boyoung from Menlo Park,CA
Overall Rating: 1

• This is not a hotel.

“Worst best Western I've ever stayed. Better close up unless renovation.”

Jul 4, 2009 by Jim from Chicago,IL
Overall Rating: 3

• Location.
• Shower, bugs in room, no cold water in bathroom.

“I don't think I can stay here again. The shower head was broken and wouldn't turn, so the entire bathroom floor would flood whenever I showered! No cold water in the bathroom - that's a first! I saw bugs in the room, crawling in and out of my luggage.”

Sep 4, 2008 by Bill from Strongsville, OH
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[10]

• Excellent location.
• Needs remodeling.

“The hotel staff was friendly. Everything was clean, but the hotel is getting tired and needs to be remodeled.”

Sep 2, 2008 by John from West Seneca, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nothing.
• Everything.

“The room was dirty, and had a bad odor. The lobby was small and cramped with people's luggage.”

Aug 25, 2008 by Anne from Rothesay, NB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] •

• Close to time square.
• Firm alarm going off and front desk was not answering.

“Hotel, clean, great location.”

Aug 15, 2008 by Kathleen from Maryland, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Nothing.
• Old, smelled like mold, TINY rooms, no internet as promised, dirty.

“This is the worst hotel I have ever stayed in. I have traveled all over the world and have never been in a hotel that was so dirty and moldy. The room only had a double bed and even if you pushed the furniture against the wall you barely had enough room to move. Housekeeping is only a voice mail and they ignore your calls. The hotel promised wireless internet but we never had a connection and the front desk did not know why or care.”

Aug 11, 2008 by Victor from Mason, OH
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[5]

• Only one block from Times Square.
• TV didn't work, shower inadequate, bathroom light didn't work, internet slow, phone didn't work.

“Much too small and poorly maintained.”

Jul 30, 2008 by Nia from Clayton, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[10]

• Good location.
• Very small room and the breakfast was not only bad but it was not free either.

“I liked the location but the room was the size of a closet and the air condition didn't work. I was also upset with the breakfast that they didn't include with the room it was $10 extra. I wouldn't have minded but there was no hot food served. Bagels with no toaster and donuts? Hardly worth the money, I would have rather gone out to eat for that price.”

Jul 7, 2008 by Mary from Mound, MN
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[9]

• On check out, able to leave luggage in a secure place until we flew out.
• Poor internet service, not friendly.

“I might stay again because of the location in Times Square. It was very quick to everything. When we checked out, we could leave our luggage at the hotel until we were ready to fly out. The room was small and towels missing one day (had to call the desk).”

Jun 15, 2008 by Stanley from Elk Grove Village, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[8]

• Good Location, that's all.
• No internet service that was operable anywhere, but lobby.

“I'll never stay there again!”

Jun 9, 2008 by Mike from Leawood, KS
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[7]

• The location was very convenient.
• Had to move rooms because no air, second room water leaked from air.

“The rooms are very small. The entire hotel needs to be updated.”

May 22, 2008 by Michael from Montreal, QC CA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Room clean.
• Lobby is dated and seen better days. The elevators were dirty and hallways cluttered.

“Hotel is dated and seen better days.”

May 22, 2008 by Erin from Sheboygan Falls, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Friendly staff.
• Loud bathroom fans.

“The bathroom fan was crazy loud and we could hear other people's fans in the middle of the night. I thought someone was doing construction outside of our room at 3 in the morning! The hotel staff was very friendly and very helpful. Rooms were kind of small, but were adequate. Room and bathroom were very clean. Awesome location in Times Square.”

May 20, 2008 by Deborah from Bel Air, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[9]

• Good location, good room.

“Hotel was nice. However, a coworker ignored him and found a room for me within second. Everything thereafter was nice.”

May 13, 2008 by Marita from Slatington, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• This hotel is centrally located to all theatre and attraction or catching the sightseeing bus. As a single traveler the location is perfect.
• The room was very small, all it had was the bed, armoire with TV and the bathroom also was very small, showerhead needs adjusting.

“Overall, I would recommend this hotel.”

May 11, 2008 by Ernesto from Miami, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Nothing.
• The entire hotel.

“I recommend this hotel to my enemies.”

Apr 21, 2008 by Tj from Rochester, NY
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[8]

• They accommodated our request for a one hour later check-out.
• Room was hot (AC didn't work) and smelled funny.

“This hotel was about what I expected for 2 stars, maybe a little less. Dislikes: The room was hot and cramped, the A/C didn't work, and it smelled vaguely of urine. I asked the front desk twice for an extra pillow and after the second time someone brought me a blanket (?). Likes: Convenient Times Square location, allowed us to check out a little late, which worked great with our travel plans.”

Apr 9, 2008 by Greta from Nantucket, MA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• The room was clean.
• The room was the size of a closet and very noisy.

“The room, while clean, was the size of a large walk in closet. Every time a toilet flushed anywhere in proximity to the room our pipes made loud noises. Outside the window was a shocking view of the innards of the ventilation system. The bed was tiny and I got no sleep. To make matters worse, housekeeping banged on the door at 9:30 AM like she was mad at us for sleeping in.”

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Amenities at Best Western President Hotel, New York City

Business Center Concierge Elevators Hairdryers Available Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Restaurant Safe Deposit Box Television with Cable

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