Best Western President Hotel

Photos of Best Western President Hotel, New York City

• Add your own photo of Best Western President Hotel

User Reviews for Best Western President Hotel, New York City

• Add Your Own Review »

Sep 4, 2008 by Bill from Strongsville, OH
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[10]

• Excellent location.
• Needs remodeling.

“The hotel staff was friendly. Everything was clean, but the hotel is getting tired and needs to be remodeled.”

Sep 2, 2008 by John from West Seneca, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nothing.
• Everything.

“The room was dirty, and had a bad odor. The lobby was small and cramped with people's luggage.”

Aug 25, 2008 by Anne from Rothesay, NB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] •

• Close to time square.
• Firm alarm going off and front desk was not answering.

“Hotel, clean, great location.”

Aug 15, 2008 by Kathleen from Maryland, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Nothing.
• Old, smelled like mold, TINY rooms, no internet as promised, dirty.

“This is the worst hotel I have ever stayed in. I have traveled all over the world and have never been in a hotel that was so dirty and moldy. The room only had a double bed and even if you pushed the furniture against the wall you barely had enough room to move. Housekeeping is only a voice mail and they ignore your calls. The hotel promised wireless internet but we never had a connection and the front desk did not know why or care.”

Aug 11, 2008 by Victor from Mason, OH
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[5]

• Only one block from Times Square.
• TV didn't work, shower inadequate, bathroom light didn't work, internet slow, phone didn't work.

“Much too small and poorly maintained.”

Jul 30, 2008 by Nia from Clayton, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[10]

• Good location.
• Very small room and the breakfast was not only bad but it was not free either.

“I liked the location but the room was the size of a closet and the air condition didn't work. I was also upset with the breakfast that they didn't include with the room it was $10 extra. I wouldn't have minded but there was no hot food served. Bagels with no toaster and donuts? Hardly worth the money, I would have rather gone out to eat for that price.”

Jul 7, 2008 by Mary from Mound, MN
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[9]

• On check out, able to leave luggage in a secure place until we flew out.
• Poor internet service, not friendly.

“I might stay again because of the location in Times Square. It was very quick to everything. When we checked out, we could leave our luggage at the hotel until we were ready to fly out. The room was small and towels missing one day (had to call the desk).”

Jun 15, 2008 by Stanley from Elk Grove Village, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[8]

• Good Location, that's all.
• No internet service that was operable anywhere, but lobby.

“I'll never stay there again!”

Jun 9, 2008 by Mike from Leawood, KS
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[7]

• The location was very convenient.
• Had to move rooms because no air, second room water leaked from air.

“The rooms are very small. The entire hotel needs to be updated.”

May 22, 2008 by Michael from Montreal, QC CA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Room clean.
• Lobby is dated and seen better days. The elevators were dirty and hallways cluttered.

“Hotel is dated and seen better days.”

May 22, 2008 by Erin from Sheboygan Falls, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Friendly staff.
• Loud bathroom fans.

“The bathroom fan was crazy loud and we could hear other people's fans in the middle of the night. I thought someone was doing construction outside of our room at 3 in the morning! The hotel staff was very friendly and very helpful. Rooms were kind of small, but were adequate. Room and bathroom were very clean. Awesome location in Times Square.”

May 20, 2008 by Deborah from Bel Air, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[9]

• Good location, good room.

“Hotel was nice. However, a coworker ignored him and found a room for me within second. Everything thereafter was nice.”

May 13, 2008 by Marita from Slatington, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• This hotel is centrally located to all theatre and attraction or catching the sightseeing bus. As a single traveler the location is perfect.
• The room was very small, all it had was the bed, armoire with TV and the bathroom also was very small, showerhead needs adjusting.

“Overall, I would recommend this hotel.”

May 11, 2008 by Ernesto from Miami, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Nothing.
• The entire hotel.

“I recommend this hotel to my enemies.”

Apr 21, 2008 by Tj from Rochester, NY
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[8]

• They accommodated our request for a one hour later check-out.
• Room was hot (AC didn't work) and smelled funny.

“This hotel was about what I expected for 2 stars, maybe a little less. Dislikes: The room was hot and cramped, the A/C didn't work, and it smelled vaguely of urine. I asked the front desk twice for an extra pillow and after the second time someone brought me a blanket (?). Likes: Convenient Times Square location, allowed us to check out a little late, which worked great with our travel plans.”

Apr 9, 2008 by Greta from Nantucket, MA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• The room was clean.
• The room was the size of a closet and very noisy.

“The room, while clean, was the size of a large walk in closet. Every time a toilet flushed anywhere in proximity to the room our pipes made loud noises. Outside the window was a shocking view of the innards of the ventilation system. The bed was tiny and I got no sleep. To make matters worse, housekeeping banged on the door at 9:30 AM like she was mad at us for sleeping in.”

Apr 9, 2008 by Alyssa from Buffalo, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was centrally located and the room was comfortable and clean.
• They did not have enough staff working in the lobby for check-in and bag check. A bit noisy at night.

“The hotel was attractive and comfortable. Russo's the restaurant in the hotel was lovely and the food was very good. The lobby was understaffed - check in and baggage check took longer than it should have. Great location in terms of getting around by foot or subway.”

Mar 26, 2008 by Karen from Cartersville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] •

• Very clean, excellent location.
• Heater made way too much noise, clanking and grinding.

“Very satisfied with this hotel. The room was small but the bathroom was big; both were very clean. Staff was helpful. Excellent location, central to everything and 2 blocks from subway. Would stay there again.”

Mar 24, 2008 by Sara from Burke, VA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[7]

• The location was great.
• Two out of five desk personnel not helpful.

“OK for one or two people. Suites have pull out beds not fit for your dog. Rooms with two double beds available might as well be inside the elevator. If you can afford their restaurant, you can afford a better hotel. Front desk personnel lied about availability of suites, kept asking different people until one "found" a suite. Only the location was wonderful.”

Mar 24, 2008 by Heather from Columbus, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• Convenient location. Surprisingly quiet.
• Dirty, rodent-infested, cramped, uncomfortable bed.

“This hotel was terrible. Its only redeeming quality was its convenient location. The bed was ancient - the springs were completely shot. The curtains were dirty and stained; the bathroom had poor lighting and hardly enough room to set down a toothbrush. I saw something rodent-like scurry from under the bed to beneath the armoire and back again. I felt like I was given a lousy room. I didn't expect anything palatial, but I certainly thought the room would have a decent bed and no rats. I don't know how this hotel has 2 1/2 stars. I would give it 1. Absolutely terrible. I expected something much better from a national chain.”

• View All User Reviews

Amenities at Best Western President Hotel, New York City

Business Center Concierge Elevators Hairdryers Available Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Restaurant Safe Deposit Box Television with Cable