La Quinta Inn Manhattan-Midtown

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User Reviews for La Quinta Inn Manhattan-Midtown, New York City

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Sep 3, 2008 by Don from Wilmington, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Near Penn station.
• Expensive, a bit noisy outside.

“Good location, in Korea-town.”

Aug 18, 2008 by Cathay from Vienna, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Price & availability.

“Friendly, clean and accommodating, very reasonably priced and the location is great for tourists and business.”

Jun 1, 2008 by Henk from Rotterdam
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[6]

• The location is nice.
• Rude reception, tiny rooms.

“General: In the past I stayed at the La Quinta hotel at the Ontario airport in California. There I had the most wonderful stay. I told a friend about it and because of that he stayed at the La Quinta in Santa Rosa New Mexico and had a very pleasant stay as well. Those experiences moved the La Quinta chain clearly up on our lists of hotel-preferences. That's also why I booked the La Quinta again in Manhattan. Accessibility. The hotel is very close to a number of Subway stations, which makes it very accessible. Room: I had a room with a queen-size bed. The room was about 5 x 5 meters, which I consider the minimum. I come from Europe where hotel-rooms are often smaller. If this is the minimum for me, then I expect it to be too small for most Americans. The bathroom was 3 x 1.5 meters, which I found too small. The room had one window only and it was situated in a corner of the room. This made the room dark and I find dark rooms unpleasant. I always had to have a lamp on. Gym: The gym had a number of cardio machines. I had hoped for weight-lifting material but those weren't there. Internet: Theres wireless Internet in the hotel, but that only worked well enough in the lobby. In the room I would sometimes have normal Internet connection, then it would disappear (while I didn't change a thing), and after a while the connection would be back. That way you can't really work on the Internet. Going to the lobby and work on the Internet there should be an alternative, but there's often a draft because people are constantly going in and out of the lobby. The televisions with the news channels in the lobby disturb you while working on your notebook. If the televisions are off there's guitar music playing constantly, which can be a distraction. It's the same song playing over and over again, which makes the distraction worse. Therefore, going on the Internet in the lobby isn't an option either. Surroundings: The nearest Subway station was at the corner of the block, really close-by, which was very nice. There are lots of Korean good restaurants in the area. If you like shopping (LOL, which I don't :-)), then Macy's is two blocks away, and Manhattan Mall is one block away. Even though I had paid the total bill for my entire stay of 6 nights in cash at arrival, the receptionist still wouldn't accept an international driver's license as an ID, although it met all the requirements he mentioned. While at reception (!) he actually made me go through my luggage to find my passport, even though I had told him several times that I didn't know where I had put it. Although I travel a lot, this had never ever been an issue before (not even in the La Quinta in Los Angeles). He even had the guts to say that he wasn't obliged to let me into the hotel if I didn't show a passport. When I had half of my suitcase unpacked (in order to search for my passport), he complained about the contents of my suitcase being displayed in public, while it was him in the first place who had demanded me to do so. To be frank, I think that this man should find another job. Housekeeping: The personnel that cleaned my room were clearly different. They were nice and helpful. Don't hold your breath for it. The current experience moved the La Quinta OFF my list of hotel-preferences. Before submitting this review I sent it to the La Quinta main office in Irving, Texas in February this year to give them an opportunity to correct the situation, but there was no reply whatsoever.”

May 31, 2008 by Barend from Rotterdam
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[6]

• Cleaning staff.
• Reception.

“General: In the past I stayed at the La Quinta hotel at the Ontario airport in California. There I had the most wonderful stay. I told a friend about it and because of that he stayed at the La Quinta in Santa Rosa New Mexico and had a very pleasant stay as well. Those experiences moved the La Quinta chain clearly up on our lists of hotel-preferences. That's also why I come the La Quinta again in Manhattan. Accessibility. The hotel is very close to a number of Subway stations, which makes it very accessible. Room: I had a room with a queen-size bed. The room was about 5 x 5 meters. I come from Europe where hotel-rooms are often smaller. The bathroom was 3 x 1.5 meters, which I found too small. The room had one window only and it was situated in a corner of the room. This made the room dark and I find dark rooms unpleasant. I always had to have a lamp on. Gym: The gym had a number of cardio machines. I had hoped for weight-lifting material but those weren't there. Internet: Theres wireless Internet in the hotel, but that only worked well enough in the lobby. In the room I would sometimes have normal internet connection, then it would disappear (while I didn't change a thing), and after a while the connection would be back. That way you can't really work on the internet. Going to the lobby and work on the internet there should be an alternative, but there's often a draft because people are constantly going in and out of the lobby. The televisions with the news channels in the lobby disturb you while working on your notebook. If the televisions are off there's guitar music playing constantly, which can be a distraction. It's the same song playing over and over again, which makes the distraction worse. Therefore, going on the Internet in the lobby isn't an option either. Surroundings: The nearest Subway station was at the corner of the block, really close-by, which was very nice. There are lots of Korean good restaurants in the area. If you like shopping (which I don't), then Macy's is two blocks away, and Manhattan Mall is one block away. Reception: When I checked in the receptionist was unfriendly. Even though I had paid the total bill for my entire stay of 6 nights, the receptionist still wouldn't accept an international driver's license as an ID, although it met all the requirements he mentioned. While at reception (!) he actually made me go through my luggage to find my passport, even though I had told him several times that I didn't know where I had put it. Although I travel a lot, this had never ever been an issue before (not even in the La Quinta in Los Angeles). He even had the guts to say that he wasn't obliged to let me into the hotel if I didn't show a passport. When I had half of my suitcase unpacked (in order to search for my passport), he complained about the contents of my suitcase being displayed in public, while it was him in the first place who had demanded me to do so. To be frank, I think that this man should find another job. Housekeeping: The personnel that cleaned my room were clearly different. They were nice and helpful. My compliments to them. Conclusion: Would I go there again? Don't hold your breath for it. The current experience moved the La Quinta off my list of hotel-preferences.”

May 1, 2008 by Melinda from Weymouth, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[5]

• I did like that it had a restaurant in it, some do not.
• This hotel had a very small room, water stains on carpet and asked for queen bed and got a double instead.

“I was disappointed with the La Quinta Inn in Manhattan because of how small the room was, the interior of the room needed work (the carpet had water stains and the A/C in the room did not work which made it very hot in the closet like room). The price was rather high.”

May 13, 2007 by Anne from Seneca Falls, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location very convenient.
• Room too small, mattress not comfortable, noise, smell.

“There was a terrible smell in the room. The room was very small and dark. The street noise was impossible to block off, older windows.”

Mar 14, 2007 by Nina from Philadelphia, PA
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[5]

• Had premium cable- show time and great reception.
• Did not keep heat high enough in room or building.

“Was irritating to have to call front desk several times a night about the lack of heat. Had looked forward to a leisurely shower or bath but between the cold and the loud fan in the bathroom it didn't seem worth it.”

Jan 2, 2007 by Christine from Scottsdale, AZ
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[9]

• The location is very convenient and safe for nay.
• The room is very small, bed hard and walls thin. Very nice.

“I have not yet gotten used to the fact that nay can charge astronomical prices for rooms that can be considered closets. It is ridiculous, but after a few stays there, I know that this is standard. Instead of expecting anything, you have to be happy when a room seems safe, no bugs, clean to a degree and in a good locale. So, based on those things, this room met them. As for any other place in the us, this place would be a 1 star budget hotel.”

1 of 1 people found this review helpful.

Jan 2, 2007 by Jm from Scituate, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Staff were great.
• Rooms were miniscule.

“Very functional, clean and acceptable.”

Jan 1, 2007 by Harvey from Canton, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Continental breakfast included.
• Same beds.

“Hotel is a notch below a "full upscale" 3-star rating. But fairly priced since includes continental breakfast and convenient location.”

Dec 31, 2006 by Meryl from Shutesbury, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location in Korea town.
• The room heat was hard to regulate. The room was very small.

“This is a good hotel for the budget traveler. It's conveniently located. Our room was modest, small, but clean and sufficient for our needs. The mattress could have been better. I'd return.”

Dec 16, 2006 by Will from Lewes, DE
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location.
• Unwilling to cash a traveler¿s check, no folding bed, double bed not a queen, no effort by staff to assist.

“A 3-star rating requires a certain level of service and effort expended by the hotel staff to satisfy the customer. A front desk unwilling even to cash a traveler¿s check (in a city where taxis require cash!) Is only one example of the pathetic excuse for customer service here? Our experience would have felt completely different if even one of our requests had been dealt with efficiently and enthusiastically. Location is the only reason this even deserves 2 stars - I¿ve had better service at motel 6 and days inn.”

Dec 13, 2006 by Albert from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Fast efficient front desk.
• Rude door man.

“This clean efficient hotel that is a good value in the Manhattan market.”

Dec 13, 2006 by Steve from Jamesville, NY
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[7]

• Location.
• I didn't stay at the hotel. Booked the wrong night and the staff were not friendly or helpful.

“I still have not received a response from the hotel. The hotel was booked by mistake on the wrong Friday night and they were not helpful in getting the charges removed because the manager was not available. ”

Dec 12, 2006 by Barry from San Fernando, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[10]

• The location was good. Near subways, shopping, etc.
• The hotel needed to upgrade the rooms similar to my experience at the charter club.

“I would not go back unless the rooms were upgraded. Room was small. Room 504.”

Dec 12, 2006 by Eileen from Harrisburg, PA
Overall Rating: 3
Cleanliness:[5] • Staff:[9] • Location:[5]

• Free breakfast & when we needed help w/heat; maintenance came right away.
• One man to help as a bellhop & taxi-getter. Did own luggage.

“I was very disappointed since it was a La Quinta & I expected more. When I first opened room door, I ran into the bed, should have been a single room w/a single bed. Lobby was very dingy.”

1 of 1 people found this review helpful.

Dec 11, 2006 by Gene from Madison, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Price.

“Good location, staff helpful & friendly, room was somewhat small but for two people was ok. Room was clean & nice.”

Dec 6, 2006 by Barbara from Derby, CT
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[4]

• Location.
• Lack of prompt service at reception and bag check, could hear hall way noise, room unattractive.

“Midtown location is within walking distance of sites and restaurants. Although street was safe, it was very noisy as was the hotel in general- you could hear noise from the hallways and other rooms. The room itself was very unattractive, and we had a long wait at reception and bag check - the staff was not particularly helpful. We've stayed in many establishments in nick and this hotel was not worth the price we paid.”

Dec 4, 2006 by Jean-Michel from Washington, DC
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[10]

• Well located.
• Heating problem. Cannot control the temperature.

“This hotel is very well located and clean. Good for the price. Nevertheless the windows isolation are bad so if you cannot sleep with street noise, change hotel or choose your room. We had problem also with heat. We couldn't control it so we finally sleep in a unwarm room.”

Nov 20, 2006 by Kimberly from Chicago, IL
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• Free computers in the business center with internet access.
• It's a dump; there is no way this is a 3 star hotel.

“Bad bed, dingy room, poor hotel staff, a total dump of a hotel. Stay here only if you can't get anything else in town.”

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Amenities at La Quinta Inn Manhattan-Midtown, New York City

24 Hour Front Desk 24 Hour Security Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Breakfast Business Center City Center Computer in Room Concierge Conference Facilities Continental Breakfast Copy Service Cribs Available Doctor on Call Double Bed Electronic Door Locks Elevators Fire Alarm with Light Free Local Telephone Calls Free Newspaper Gift Shop

Handicapped Rooms/Facilities Indoor Parking Internet Access Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities News Stand No Pets Allowed No Smoking Rooms/Facilities Parking Porters Public Address System Rollaway Beds Safe Deposit Box Security Single Bed Smoke Detectors Sprinklers In Rooms Tour Desk Valet Parking Wake-up Service Wheel Chair Access