Hilton Times Square

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User Reviews for Hilton Times Square, New York City

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Oct 21, 2009 by Elizabeth from Auburn,WA
Overall Rating: 10

• Location was great! Right in Times Square
• The decor and furnishings in room is dated and plain.

“Great service and location.”

Aug 18, 2009 by Anne from Woodbridge,CT
Overall Rating: 10

• great view, great location
• took a long time to get extra blankets brought to room

“Great view. Great location. Comfortable bed. Very clean. Quiet. Lobby on high floor so entrance on ground level is a little odd, but not a big issue.”

Aug 18, 2009 by Sharon from Watervliet,NY
Overall Rating: 9

• Location is the best-heart of the theatre district!
• The door to our room had a gap at the bottom-it let in hallway noises at night.

“Great service - comfortable room - EXCELLENT location!”

Jul 28, 2009 by Georgia from Chino Hills,CA
Overall Rating: 8

• Location.
• New type of coffee pot using pods. The coffe was like dish water, had to have room service to get a good cup of coffee.

“Before I use this hotel again I will verify if it is possible to have a regular drip coffee pot in the room, or I will start bring my travel pot that I use in Europe.”

Jun 26, 2009 by Nathan from Springdale,AR
Overall Rating: 9

• The view.
• Parking.

“Great location and excellent.”

Jun 18, 2009 by Edward from Los Angeles,CA
Overall Rating: 10

• Much improved.

“Great rooms, friendly staff and
fantastic location.”

Jun 18, 2009 by Carol from Lake Worth,FL
Overall Rating: 10

• The view was magnificent.

“
I asked for a late checkout and was gladly given this request.”

Jun 17, 2009 by Chris from Pasadena,MD
Overall Rating: 10

• Great location.
• Two elevators to get to the room.

“Nice Hotel. In the middle of everything. Only stayed one night. Was only in the hotel to sleep. Room was nice.”

Jun 10, 2009 by Ellen from Mount Sinai,NY
Overall Rating: 10

• I liked the location, the size of the room and all the amenities.

“We had a great time.”

May 31, 2009 by Kathleen from Canton,MI
Overall Rating: 10

• Cleanliness, price and location.
• Breakfast buffet $28, quite steep.

“If I could get the same price over and over again, I would stay at this same location, over and over again!”

May 30, 2009 by Keith from Addison,IL
Overall Rating: 8

• Close to Time Square and NY City attractions.

“Hotel was in center of Time Square and close to subway to travel to central park.”

May 22, 2009 by James J. Lund from Slc,UT
Overall Rating: 6

• Concierge was excellent, but didn't treat us a lesser class because of Price.

“We went with a four star, top of the Priceline Hotels, experience. We paid a fair and reasonable price. The tree rooms for the three nights we stayed. We lost all Hilton Honors benefits and extras. In short, we are not inclined to do as we did again. The Hilton Times Square was a 2.5 or 3 star property at best, a bit dated, tired and service attitude was not welcoming.”

May 16, 2009 by Miz from Middlebury,CT
Overall Rating: 9

• Great place in a great location.
• 42nd street entrance was lackluster.

“Great place will stay again.”

May 13, 2009 by Vera from Chestnut Hill,MA
Overall Rating: 7

• Location.
• Tiny sink area in bathroom.

“Hard to identify entrance from the street, from either of two entrances. The lobby is actually up approx 20 floors from ground level. The entrance at ground level is a bit confusing- didn't know I was in a hotel. The lobby and bar area have no warmth. Rooms are functional, not at the level I would expect for a 4 star hotel. At the same time, I don't have any serious complaints.”

May 12, 2009 by Melissa from San Antonio,TX
Overall Rating: 9

• Great view.

“I enjoyed my stay and would stay there again in a heartbeat.”

May 7, 2009 by Melissa from Roswell,GA
Overall Rating: 7

• The location and the helpfulness of the front desk staff.
• The beds were only double in size and not queen, and the garbage cans were unusually narrow.

“The hotel was clean, I felt safe, and it was in a wonderful location. I do wish the beds had been bigger (a queen instead of a double), and the garbage cans were oddly narrow. Traveling with 3 women, this posed a challenge when getting ready.”

Apr 21, 2009 by Katherine from Templeton,AR
Overall Rating: 9

• The Empire State Building was right outside the window and lit up about 20 minutes after we got in our room. AWESOME!
• We had a hard time finding food at 10:00 pm. We ate downstairs and the service was terrible and the food not much better.

“We went through priceline.com and were very happy with the hotel. The rooms were clean and the staff very friendly. However at 10:00 pm when we were starving, we had a very hard time finding food. We ate in the bar, and the service and food were terrible. Little did we know that if we went outside, there were 5 restaurants right there. We would definitely stay again, but venture out for food.”

Apr 16, 2009 by Sandy from Pittsburgh,PA
Overall Rating: 9

• Close to the subway, spotless and comfortable.

“Great room, very clean, bed was comfortable, the concierge was very helpful and knowledgeable.”

Apr 7, 2009 by Charles from Heflin,AL
Overall Rating: 8

• It was very business like and you feel important the way you are treated.

“This hotel is class personified. These trained staff members act like you are the only customer in the world, and I love it.”

Mar 26, 2009 by Rich from Circleville,NY
Overall Rating: 8

• The room was very nice and comfortable for an overnight stay.
• Not so customer friendly.

“The hotel is located right off Times Square on 42nd street. The hotel offers very comfortable rooms for the price for an overnight stay or weekend getaway. The hotel is very small and narrow. However if you're just looking for a clean, very comfortable bed and bathrooms for a short stay in NYC, this is a great hotel.”

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Amenities at Hilton Times Square, New York City

Business Center Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Pets Allowed

Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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