Hotel Pennsylvania [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Hotel Pennsylvania 0-star

401 7Th Avenue, New York, NY

Welcome to New York's Hotel Pennsylvania. We are one of the five largest hotels in Manhattan (over 1700 rooms![more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Restaurant, AM/FM Alarm Clock
  • Average User Rating: 6.0 [rate it]
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User Reviews for Hotel Pennsylvania, New York City

Average User Rating: 6.0
Overall user rating
Cleanliness:[6.0] • Staff:[6.5] • Location:[9.0]
Based on 44 user ratings

Jan 24, 2010 by Penny from York,PA
Overall Rating: 5 Overall user rating

  • Comfortable lobby.
  • Ceiling pain peeling, chipped walls, can hear everything in the rooms next door.

“I like the convenience of this hotel being across the street from Penn Station. However, the ceiling paint was peeling, the doorway to the bathroom was badly chipped, the door ward looked dirty, and I could hear everything in the room next door. I didn't like that the people next door came in at 4am, very loud, and I could hear everything.”

Dec 31, 2009 by Ella from Towson,MD
Overall Rating: 7 Overall user rating

  • Convenient location, especially for slightly handicapped.
  • Very crowded / older, but clean bathroom/ better price/ probably does not have all the amenities that children like.

“Older, but clean hotel in convenient site. Helpful for storing baggage after checkout. However, each bag stored cost $4.”

Nov 24, 2009 by Doug from Alamo,CA
Overall Rating: 8 Overall user rating

  • The location of this hotel was ideal for visiting midtown Manhattan.
  • I don't think I've been in a hotel that was more in need of a makeover / update.

“If location and cost are your two greatest influences then this is the hotel for you. This was extremely convenient for visiting the sites of midtown Manhattan (Madison Square Garden, Empire State Building, Times Square, Rockefeller Center), and was much less expensive then almost all of the other hotels located similarly. However, the rooms are dark and very spartan, and the bathrooms are slightly cramped.”

Sep 28, 2009 by Karl from Fairfax,VA
Overall Rating: 9 Overall user rating

  • Great location. Easy to book with Priceline.

“Great location. Easy to book with Priceline. Will stay there again.”

Aug 24, 2009 by Owen from Clarksburg,MD
Overall Rating: 8 Overall user rating

  • It was in a great location for the attractions.
  • Ice machine did not work needed some updating in the rooms paint, etc.. Lobby and staff were great.

“It was in a great location for attractions, broadway show, central park, staff nice and accomadating, except in night when tried to call guest service no one answered.”

Aug 20, 2009 by Al from Yonkers,NY
Overall Rating: 5 Overall user rating

  • Outstanding front desk staff.
  • Overall, a little too rundown.

“Perfect location at affordable price. Staff makes up for what the venue is a bit lacking. Thankful to Priceline for getting me in when I needed it at the price I wanted!”

Jun 21, 2009 by Corry from Howard Beach,NY
Overall Rating: 1 Overall user rating

“The room was dirty, dusty. The paint in the bathroom over the showers was peeling away. The porcline in the tub was chipped away. The towels were hard and rough
burned out light bulbs.”

Jun 21, 2009 by Dave from Lebanon,PA
Overall Rating: 8 Overall user rating

  • Location.
  • Long check in line all the time.

“Every time I passed through the lobby there was a line to check in. I stood in line for over 45 minutes when I checked in. Besides that everything was up to par.”

Apr 18, 2009 by Stella from East Brunswick,NJ
Overall Rating: 6 Overall user rating

  • The rooms where very outdated and dull looking, very disappointed.

“Great location. If you like hotel rooms that are bright and new you would not like this hotel. Rooms are very old and outdated for the movie you spend add an extra twenty and stay at e newer hotel”

Mar 31, 2009 by Michael from Washington,DC
Overall Rating: 8 Overall user rating

  • History, room and
    location.
  • Check-in process is ridiculous, way too long.

“Generally great experience. No data cable for my data port. Not a good start to our stay when we had to wait half an hour to check in wondering if we were going to make our show on time. The lobby cafe had great coffee.”

Mar 26, 2009 by George from Woodbridge,VA
Overall Rating: 9 Overall user rating

  • We almost liked
    everything about the hotel.
  • The rooms were a little small. It was expected.

“Execellent Location if you want to see NYC. Within walking distance to Times Square, Central Park and so close to Madison Square Garden you could throw a rock and hit it. The rooms a little small so leave the kids at home if you can. Great for a romantc getaway.”

Sep 3, 2008 by Ansley
Overall Rating: 3 Overall user rating

  • Location.
  • Room was old, smelly, paint was dirty, holes in the walls, dated bath and fixtures.

“The lobby is nice, the elevators were nice. After that is was all down hill. The hallways were drab and dirty paint on the walls, the room doors were beat-up and old. The room interior was depressing, dirty walls, old beat-up furniture, holes in the walls, and a very old and dated bathroom. The AC did not work but maintenance did get if working quickly. The location was good and convienent.”

Mar 27, 2007 by Ryan from Upper Darby, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Good location.
  • Bar was so close I could not stay away.

“Good spot.”

Mar 27, 2007 by Cathleen P. from East Petersburg, PA
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[8]

  • It obviously was a grand hotel at one time but not anymore.
  • Shabby looking and frankly 1700 rooms would be difficult to really pay attention to.

“Great location. Use it just for sleeping.”

Feb 18, 2007 by Wanda from Pikesville, MD
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • The convenience to Madison Square Garden.
  • No room service.

“My friend and I stayed at this hotel because of the proximity to the Train station and Madison Square Garden. We were not disappointed. The hotel was clean even though they were accommodating pets who were there for the Westminster Kennel Club Dog Show. It didn't smell doggy. I would stay there again.”

Feb 16, 2007 by Cynthia from Stratford, CT
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The hotel Pennsylvania has a superb mid-town location and is very pet friendly!
  • It is an older building and could use some modernizing.

“I stayed at the hotel Pennsylvania for the famous Westminster dog show across the street at Madison square garden. The hotel and staff truly went above and beyond to ensure the comfort and happiness of both its human and canine guests. Though it is an older building in need of modern updates, you can't get better location or value for what you pay in an expensive city like nick. If what you are looking for is just a comfortable room, I recommend this hotel. If you are traveling with pets, this is one of the best hotels you will find anywhere!”

Jan 21, 2007 by Carrol from San Jose, CA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[4] • Location:[9]

  • Location.
  • Crowded lobby, long waits in line, small room, not enough space to work.

“For an overnight, it's fine. It's convenient, but gets a lot of groups and families and can be noisy, the lobby crowded.”

Nov 22, 2006 by Greg from Nazareth, PA
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[9]

  • It's location in the city.
  • The room was about 95degrees with the window open all night, loud in halls and alarm clock was even broken.

“It was nothing that it was promised to be. And there was nothing the staff was willing to do about it. The room was extremely hot and was very tight with the position of the furniture.”

Aug 2, 2006 by Sergio from Philadelphia, PA
Overall Rating: 8 Overall user rating
Staff:[8] • Location:[9]

  • Reasonably priced & good tourist location.
  • A bit old fashioned & crowded.

“Good choice if you look for a great location for budget tourism.”

Jul 3, 2006 by Michael from Atlanta, GA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location, accessibility.
  • Prices at cafe attached to restaurant.

“Rooms were small but efficient. Prices were high but cheap for NYC. Location is the biggest draw - Manhattan at Penn Station.”

Amenities at Hotel Pennsylvania, New York City

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Restaurant
  • Television with Cable
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