Ramada Plaza New Yorker Hotel

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User Reviews for Ramada Plaza New Yorker Hotel, New York City

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Nov 1, 2008 by Franck Crosnier from Weybridge (UK)
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[9]

• Location and value for money.
• Staff attitude (customer focus is the very thing that you expect in the USA and you find difficult to get at the New Yorker).

“The New Yorker is very well located and the general condition of the hotel is good. Gym is a bit tired but it is a plus. We asked the room as a part of package flight from Europe + 5 nights hotel, but I trust that the hotel itself is good value for money. However, we were very disappointed by the staff attitude. Apart from the friendly cleaners, most of the staff was cold, distant or even abrupt with us. Starting from check-in, to the room 20 minutes later. Had a similar experience in the restaurant which we left before ordering food considering the not bothered attitude of the staff.”

Aug 6, 2008 by Jeff from Kirtland, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Size of room was understandable effectively efficient.
• Did not care for the hotel's signage. needed revamped.

“Hotel was comfortable and the location is perfect for those on the train into Penn Station.”

Jun 6, 2008 by Carol from Junction, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[4]

• Clean.
• Minimal amenities, lousy internet connection.

“Basically a hotel designed for convention-goers and tourists. Undergoing renovations that are making it cosmetically more appealing. The neighborhood, while convenient, is borderline sleazy. All NY hotels are outrageously expensive, and this one is less so - but don't expect charm or a decent internet connection. Undecorated bits like the laundry room are a disgrace.”

Jun 5, 2008 by Kami from Waterford, NJ
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Friendliness of front staff, location of hotel, cleanliness.
• Size of room. But hey, it is NYC.

“Location was fantastic and easy to get to sites, subways, and things we wanted to do. The room was clean and met our needs. No complaints whatsoever.”

May 17, 2008 by Shawn from Medford, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location.
• Needs serious renovation to compete with other hotels.

“Room was small, with no comfort accommodations such as coffee maker, microwave, refrigerator. Could use a makeover, but it was clean considering it's age. It was an enjoyable stay overall.”

May 16, 2008 by Edahrline from Burbank, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• None.
• A jack hammer noise was constant because the hotel was under construction.

“We had to check out within 2 hours because of the quality of our room and the hotel. The walls are paper thing. There is no privacy. You can hear everything and there's hardly any space to move in the room. The bed was completely 'motel-ish' and the bedspread looked like it hadn't been washed in years. I felt dirty just being in the room and after 2 hours of trying to endure the room, we just had to call it quits.”

May 12, 2008 by Charles from Los Angeles, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Location.
• Every member of the front desk staff was rude.

“They have renovated rooms and non-renovated rooms. If you ask to be moved to a renovated floor, the staff and especially the manager will treat you like dirt.”

Apr 28, 2008 by Kim from Buffalo, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[9]

• Clean, decent price and great location.
• The staff gave me a very hard time about a non smoking room. Ridiculous.

“The hotel was great except for the fact that it was so difficult to get a non smoking room. I called 24 hours in advance, and then upon check in requested again and they refused. It was not until my eyes started to well up with tears while I begged them, that they conceded. that is utterly ridiculous.”

Apr 21, 2008 by John from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location was perfect.
• All was well.

“Enjoyed my stay.”

Apr 11, 2008 by Lindsey from Watertown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The rooms were renovated and clean.
• Staff was rude and impatient.

“The renovated bedrooms were beautiful and modern. The flat screen TVs were great as well. The location was perfect and they had valet parking for $30 a night. However the staff was a bit rude answering questions I had. Also, for a renovated room, the bathroom had chipping wall paint and looked dingy.”

Apr 9, 2008 by Scott from Rockville, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location. Cheap.
• Very small room and bathroom.

“For an old midtown hotel, it's not bad. The staff was nice and the rooms are clean. And considering the location, the hotel was pretty quiet. They are currently remodeling, so there are some lobby inconveniences, but that is not a major issue. Be careful with the parking. I caught them adding miles to my car. They added nine miles to a car that should have been sitting over night without being driven. The parking people are not nice and need to be watched carefully. Just write down your odometer settings before you give them your car!”

Dec 5, 2007 by Lupe from Pearland, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[8]

• I liked the location which made it convenient to walk.
• Rooms were too, too small.

“The rooms were clean, but quite small. Bathrooms were very small, as well. No place to put toiletries, quite cumbersome. Tiny closet space for two people.”

Oct 7, 2007 by Kyrkh from Greenfield, MA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[9]

• Only the location.
• Dirty, shabby.

“Old, tired, dirty, small, shabby hotel .disinterested hotel staff, noisy and unsafe feeling.”

Jul 11, 2007 by Val from Staten Island, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Roaches.

“I don't know what was worse the gross room or the gross customer service. They put me in a roach room and there answer for fixing that was to put me in a gross smoking room. Management was useless.”

Mar 13, 2007 by Dan from Hamburg, NJ
Overall Rating: 7
Cleanliness:[2] • Staff:[9] • Location:[10]

• Location to basketball areNA
• Cleanliness of room.

“Good location for a short stay.”

Feb 25, 2007 by Deirdre from Philadelphia, PA
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[10]

• Location was great and the staff at desk was friendly.
• Rooms were in very poor condition.

“While the rooms were in pretty poor condition - hadn't seen a coat of paint in a while (they claimed they were remodeling), if you don't plan on spending time in your hotel room (and hopefully you don't if you're in NYC) this hotel's location is perfect - right across from Penn station and near Broadway. Also the staff was very friendly, a lot more so than, well, most other New York City Hotels.”

Feb 20, 2007 by Mike from Chapel Hill, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• The location was excellent, with a subway station right below.
• Be aware that you will only receive a small room with a queen bed.

“Overall, an ok experience. Although very small, it was very clean and comfortable. Sheets were changed daily, bathroom was very clean. Shower pressure was nice and hot.”

Feb 7, 2007 by Doug from Rochester, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[10]

• The fitness room was excellent, one of the best I¿ve seen in a hotel.
• The hallways (at least on the 22nd floor) were absolutely horrible. Like a flop-house.

“When I arrived they claimed I did not have a reservation. Even after seeing it, it wasn't clear for about 20 minutes whether they would give me a room or not. Not at all friendly. Finally, they became friendlier when they assigned me a room, and gave me what they called a better room. The room was a corner room, spacious for new York city, but still kind of dreary. The hallway leading to the room was dreadful. However, the fitness room was one of the best I¿ve ever seen in a hotel. The hotel is very large and the people staying there are remarkably unfriendly. The checkout line was slow; I finally gave up and filled out the express checkout info instead.”

Jan 8, 2007 by Carol from Bethesda, MD
Overall Rating: 1
Cleanliness:[3] • Staff:[6] • Location:[5]

• Nothing -- it was a complete dump.
• I would never stay at this hotel ever again. It was shabby and a dump.

“It was an awful hotel. I would never stay at this kind of hotel even if it were less than 100. I paid 166 for it and it was not worth .00 it was shabby, worn and in terrible condition. It was so hot that I had to run the a/c all night just to cool the room. Take this hotel off your list as a 2 star. It is a zero star.”

Jan 2, 2007 by Hameed from Falls Church, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location- by pen station NY
• Thin walls. Next door came in at 5 am and kept talking to 7 am, keeping us up.

“Good value for the money. ”

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Amenities at Ramada Plaza New Yorker Hotel, New York City

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Fitness Center Handicapped Rooms/Facilities La Vigna Restaurant Laundry/Valet Services Modem Lines in Room No Smoking Rooms

RV or Truck Parking Nearby Safe Deposit Box Shops/Commercial Services nearby Shuttle Bus Service to Area Airport (Fee) Television with Cable Tick Tock Diner VIP Rooms/Services Wi-Fi