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Best Western Convention Center Hotel
522 West 38Th Street,
New York, NY
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Average User Rating: 6.0 Cleanliness:[6.5] • Staff:[6.5] • Location:[4.5] Based on 787 user ratings |
Dec 23, 2009 by
Jacqueline from Baltimore,MD
Overall Rating: 10
“Great customer service; location is a few blocks from the Theater District; good restaurants are also a short walk from hotel; great mattress.”
Dec 23, 2009 by
Rossy from Westminster,CA
Overall Rating: 9
“Clean and comfortable rooms, sweet and friendly staff. The location is lacking, it is an industrial and noisy area, scary to walk to alone at night. Decent distance from subways/restaurants, good for travelers and business folk.”
Dec 2, 2009 by
Richard from Portland,OR
Overall Rating: 5
“Very basic, clean enough but no real amenities. Average breakfast, terrible, industrial location. Too far from Times Square. Neighborhood feels dangerous at night.”
Nov 24, 2009 by
Robert from Chapel Hill,NC
Overall Rating: 3
“Hotel staff was not very accommodating. Located in seedy part of NYC. Lots of construction in area. Long walks to Times Square.”
Oct 12, 2009 by
Eric from Arlington,VA
Overall Rating: 6
“Being in town for a seminar in Time Square, this was a convenient and cheap hotel to stay at. Where there was a train close by, and odd smell in the building and cramped rooms, it was satisfying enough for my needs. I was happy staying there, especially for the price.”
Oct 4, 2009 by
Valerio from College Park,MD
Overall Rating: 7
“This is a recently renovated hotel. It's clean and well-maintained. It best suits business travelers looking for a convenient location in NY. The surrounding area is under renovation/construction right now (Oct 2009) and when finished it will surely add lusted to this hotel with an improved location. The room I stayed was very small, but had all the fundamentals. It was very clean, and the bathroom was in excellent condition.”
Sep 10, 2009 by
Hui from Palatine,IL
Overall Rating: 2
“I got really bad bedbug attack at this Best Western.”
Aug 24, 2009 by
olwyn from Quincy,MA
Overall Rating: 8
“clean, comfortable, good location, value for money.”
Jun 21, 2009 by
Igor from Potomac,MD
Overall Rating: 9
“Good for business traveler.”
Apr 23, 2009 by
from West Sayville,NY
Overall Rating: 8
“This is a convenient and economical New York hotel for someone who intends to spend a lot of time at Javits Center. It's clean and comfortable, and offers a free continental breakfast. That event was very crowded, so much so that I went elsewhere to eat. The hotel is built over railroad tracks; however the trains did not wake me up, even though I was on a lower floor.”
Apr 23, 2009 by
Rachel from Philadelphia,PA
Overall Rating: 3
“Fine for the one night that we needed a place to stay in Midtown, but not comfortable in any sense of the word.”
Apr 18, 2009 by
Harold from Babylon,NY
Overall Rating: 9
“Overall, I found this hotel to be a great option for those business travellers who wish to stay at both a comfortable hotel, and have quick and easy access to entertainment options.”
Feb 25, 2009 by
Super-Kat from Saint Ann,MO
Overall Rating: 10
“The hotel was tucked neatly into the area next to a taxi repair company and the horse drawn carriage stables, making for a wonderful mix of big city and working farm. The proximity to local attractions and transportation channels made for very interesting bi-ped travels. As I accidentally tried to walk to Jersey through the Lincoln Tunnel on my way to my hotel from Times Square after grabbing a slice of Pizza from Ray's.”
Jan 18, 2009 by
Joseph from Beverly Hills,CA
Overall Rating: 2
“The hotel is in an industrial area - far from any signs of civilization. There is no access to public transportation without a 15-20 minute walk. The room was small. The bed was two twins side-by-side, and I fell through the middle during the night. The TV had static on half the channels showing. The WiFi did not work most of the time. Very few towels provided, close to no amenities (soaps etc) provided. This is a truly budget hotel, no more than 1 star. I would not stay here again.”
Dec 30, 2008 by
ChristopherJ from Ottawa,Canada
Overall Rating: 3
“This hotel was well situated in Manhattan close to Port Authority. The hotel is showing signs of aging and poor upkeep. The fire alarm was going off the first day every ten minutes and interfering with the elevator. The room was very basic and small. Curtains did not close and were not functional so we were unable to close them. The heater was electric and was switched off every daily by housekeeping while we were away, resulting in a frigid room upon our return every evening. The continental breakfast was very basic and unsatisfying. The hotel management did not restock items as the ran out and removed food promptly as 10am approached. There was one toaster for the entire hotel! They should reconsider the continental breakfast.”
Dec 7, 2008 by
MIchelle from Mechanicsburg,PA
Overall Rating: 8
“Good for a quick trip and a cheap place to stay in NYC. Most attractions could easily and safely be walked to. We only paid $30 for parking for the 25 hours we were there. Don't expect luxury, just necessities!”
Nov 8, 2008 by
Overall Rating: 7
“Clean and well kept but with an unhelpful staff.”
Oct 28, 2008 by
Rob
Overall Rating: 3
“For the budget conscience traveler, the Best Western across from the convention center is a viable alternative to other more expensive choices nearby. Don't expect much beyond a small clean room and cheap offerings for breakfast.
”
Oct 24, 2008 by
Ruth
Overall Rating: 9
“Acceptable for the price & very convenient to restaurants and metro system.”
Sep 17, 2008 by
Fabrizio
Overall Rating: 4
“Price was good. Bed was too big compared the space in the room. Good to have safe for free. Furniture in thel hotel are very poor. Found bugs on my bed.
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