Holiday Inn Downtown Soho

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User Reviews for Holiday Inn Downtown Soho, New York City

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Sep 6, 2008 by Dawn from Pasadena, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[3]

• Price.
• Hotel staff was rude.

“I'm allergic to down pillows and it took two tries to get one hypo-allergenic pillow, during which the person was rude. The location is not in Soho, it's just outside in what is more likely Chinatown. The room was small, but clean about what you can expect for the price in NYC. If it wasn't for the hotel staff, it would have been fine.”

Sep 5, 2008 by Carol from Bellville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Cleanliness and comfort.
• Location.

“Typical nice Holiday Inn very close to Chinatown, Little Italy, and SoHo.”

Sep 4, 2008 by Suzanne from North Yarmouth, ME
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[4]

• Helpful staff.
• The beds were unbelievably uncomfortable, way too soft.

“I wouldn't recommend this hotel unless you're sure you want Chinatown. The rooms were very small and the mattresses were painfully soft.”

Sep 3, 2008 by Rick from Toronto, ON CA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[8]

• Excellent location, close to Little Italy and Chinatown.
• Small rooms, no lunch or dinner options.

“Perfect location if you want to site see in NYC. Close to trains, Little Italy and Chinatown. Rooms are very small but tidy. Great hotel if you are just looking for a clean, respectable place to sleep and spend your days site seeing, shopping, etc.”

Sep 1, 2008 by Murray from Redondo Beach, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The check-in woman was very friendly and cordial.
• The key to the room did not work at one point.

“This reasonable hotel is conveniently situated in downtown NYC. It has all the reasonable amenities that a business traveler could need. There are no special luxuries or a pool or things that a family on holiday might want. This is a very comfortable basic hotel.”

Aug 28, 2008 by Jenny from Elmont, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[7]

• The room was exceptionally clean and well made.

“Staying at this hotel was a good experience, everything was neat and clean. It is not a exceptionally beautiful hotel, but it is not horrible. I would stay here again.”

Aug 25, 2008 by Heather from North Little Rock, AR
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[1]

• There was nothing I liked about this hotel.
• 2 in 1 shampoo, dirty walls in room.

“I have stayed in many 3 and 4 star hotels for business in NYC and this is not a 3 star hotel.”

Aug 21, 2008 by Richard from Greenville, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The rooms were clean and the beds were very comfortable.

“The hotel said they could not guarantee room type. The first night one of the group had to sleep on the floor. The next day they found a room with two beds. The location was away from the hassle of midtown between Chinatown and Little Italy with a lot of neat places to eat, and a lot of counter fit watches and purses for sale. Fun trip.”

Aug 21, 2008 by Joel from Aiea, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, excellent staff and facilities, great value.
• Old TVs, small rooms.

“This hotel is located close to the Canal ST Station and is a great location and value in the city. I highly recommend.”

Aug 20, 2008 by S from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[9]

• Location was great.
• Rooms were small with very few amenities.

“This hotel is walking distance from everything south of midtown. It is in China town, but just 2 blocks from the trendy part of Soho. The bed is comfortable and clean, but that is all you will get.”

Aug 19, 2008 by Ray from Strongsville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness and helpfulness of the bellman far exceeded my expectations.
• Room was a little smaller than I would have liked but it was NYC.

“Friendly, helpful bellman. Very clean rooms.”

Aug 15, 2008 by Damon from Charlottesville, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Close to Subway station, and too little Italy. Can get to most places in the city within a half hour. Service at this hotel was extremely good.
• The area outside the hotel is a little rough being on the edge of china town.

“For the most part I really enjoyed my stay there. The area outside is a little rough. On the edge of Chinatown, with merchants selling bags, cologne, umbrellas and touristy things. However, it's a half block of that and you were on the subway, and could reach most areas in the city in a half hour. I really enjoyed my stay at the hotel. They went out of their way on more than a couple of occasions, and were extremely friendly. Not what you would expect from a hotel in NYC. The room was nice, but small. Everything was clean. The wireless internet connection was a little weak, but other than that I really enjoyed my stay here and would stay again.”

Jul 17, 2008 by Lee from Wellesley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Its China Town location is a big plus.
• No microwave.

“The unique location in New Yorks China Town along with a clean family-oriented environment makes this a fine vacation choice.”

Jul 10, 2008 by Shelley from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for the areas we liked to be in.
• Paying for internet service, air conditioner, hairdryer not up to par.

“The room was great for what we needed, clean comfortable. Good access to great areas as well as public access & restaurants.”

Jun 29, 2008 by Robin D. from Santa Cruz, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[9]

• Location.
• There were bed bugs, which made me think the place must be very unclean.

“I liked the hotel location and public spaces, but I had bites after sleeping.”

Jun 28, 2008 by Jeff from Atlanta, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[6]

• Not much.
• Dirty rooms, $55 to valet park a car.

“Good location if you wish to be close to Chinatown or Little Italy, but the value is not there.”

Jun 7, 2008 by Jane from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is great for touring on foot. Great down pillows and bed linens!
• Restaurant food could be better. Coffee was a poor quality.

“I would stay here again. Instead of ordering breakfast at hotel I would walk two blocks to the Starbucks. Then pick up some fresh fruit at the sidewalk vendors.”

Jun 5, 2008 by Tom from Newbury, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location met our plans.
• High cost of parking.

“Small room--bed linens need to be replaced--bathroom large but very little counter space.”

Jun 4, 2008 by Susan from Norfolk, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[4]

• Housekeeping response to smoking room and pillow exchange.
• Felt unsafe neighborhood. Check in 2nd floor, no parking lots around.

“Hotel is in Chinatown, not SOHO. Far from Wall Street. Close to Subway stop No lobby to gather, No parking garages nearby. Staff very attentive and helpful.1 smoking floor. Was placed there and couldn't change me.”

Jun 4, 2008 by Amy from Ottawa, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, great price.
• Rooms are small but cozy.

“Great location, great price and very charming staff.”

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Amenities at Holiday Inn Downtown Soho, New York City

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bathroom Telephone CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Lounge Multilingual Parking Phone with speaker Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Valet Parking Vending Machines Video Checkout Wake-up Service