Millenium Hilton

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User Reviews for Millenium Hilton, New York City

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Apr 29, 2008 by Amy from Boston, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Amenities, service, check in efficient, good concierge.
• Baggage check slow, shower power weak, location.

“Conveniently located in downtown near subway, great amenities, efficient service, near ground zero and it's macabre tourists.”

Apr 29, 2008 by Ian from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Limited number of rooms per floor, had a small feel for a large hotel.
• Construction noise, not too bad but be warned you are in the middle of all the construction at the World Trade Center.

“Great hotel, nice staff, the rooms are typical NYC size, difficult to have more then 2 people in the room. Nice amenities, bedding, large flat screen TV, bathroom etc. Location great, 1/2 block to 3 major subway lines at the Path Train to NJ, both offer very cheap and easy access to JFK and Newark airports. Since you are in the Wall Street Area and financial district, it is pretty shut down at night, however Times SQ is just 3 stops away on the express 2/3 Subway line.”

Apr 29, 2008 by Lisa from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff went out of their way to be friendly and accommodating.
• Although room was positively clean, large and great linens - it was not well appointed, i.e.

“Overall great atmosphere friendly, clean, large room for NYC. Absolutely no pictures on the walls, but new carpet, great linens, spotless! Great service! Near my entire key shopping areas.”

Apr 29, 2008 by Richard from Alpharetta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Center of activity.
• Construction noise.

“I liked overall class of operation; parking is expensive, front desk people as good as concierge. House staff prompts. We liked everything.”

Apr 28, 2008 by Isaac from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Large rooms for NYC, clean, modern.
• Construction surrounding the entire hotel.

“Very nice property with clean, updated rooms with modern finishes. Highly recommended for business travelers working in the Financial District.”

Apr 28, 2008 by Rabbit from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[3]

• Friendly, clean.
• Ground zero construction going on for the next 5 years. All were respectful about it but a certain mayhem ensues on the street level.

“I would recommend staying at the Millennium Hilton. Perhaps the most significant fact for me was the fact that one looks over ground zero. This is rather powerful.”

Apr 25, 2008 by Geoffrey from North Granby, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location to Ground Zero, business district and convenience to sights. Great friendly staff.

“Great location and very professional, courteous, and knowledgeable staff. Highly recommended.”

Apr 24, 2008 by Vicki from Wellington, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[4] • Location:[8]

• It was very clean & well appointed; good location for visiting Tribeca, the Financial District, & the Village.
• I left my purse in the bar, the purse was returned by a hotel employee but a large sum of cash was missing. The incident was not handled well.

“The hotel was very clean & well appointed. We liked the location. The concierge was wonderful and recommended a great Italian restaurant, Echo, within walking distance. The front desk staff were disappointing. Not knowledgeable at all. I left my purse in the bar, it was found & picked up immediately by a staff member. However, they never advised me that they found the purse. I had to call them to recover it. A large sum of cash was missing & it was never recovered. They actually had the employee on film taking the purse out of the bar. It was subsequently turned in to the lost & found. The Director of Security was supposed to call me, I waited 3 days & called the hotel. I finally spoke to someone that was helpful.”

Apr 24, 2008 by Janet from Vancouver, WA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The rooms were spacious, beautiful & with a fantastic view.
• The hotel restaurant had an odor about that comes from unseemliness in the back.

“Overlooking grand zero, a bunch of construction of course! Wonderful location for sightseeing in the Downtown Financial District.”

Apr 24, 2008 by Cathy from Ladera Ranch, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[3]

• Great view of the city from our hotel room!
• Bathrooms in the lobby were surprisingly dirty.

“Although we did ask for a roll-away bed, the hotel was unable to accommodate this request due to the fact that the room was so small, and a roll-away wouldn't even fit in the room.”

Apr 24, 2008 by Carla from Etobicoke, ON CA
Overall Rating: 8
Staff:[8] • Location:[7]

• Rooms nice, view excellent (51st floor).
• Could hear the elevator shaft.

“At first I was hesitant due to the location (beside ground zero) but then I realized allot of NY was under construction. Location was okay, close to subway and Tribeca (everything within walking distance). View on 51st floor, overlooking Brooklyn bridge was great. Overall good time.”

Apr 24, 2008 by Lewis from Cambridge, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[1] • Location:[7]

• Fine views from the high floors.
• Asked concierge for a Zagat's restaurant guide; he told me to buy one.

“Perfectly adequate, though not luxury. Cheaply made modern building. $24 buffet breakfast. Good views.”

Apr 22, 2008 by Parm from Burlington, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room/view was great!
• Nearby construction started very early at 6AM on Saturday.

“We had a great stay at the Millennium Hilton. The room was nice, the staff were great & the pool was fun for the kids. It was a very comfortable place to stay while in the city!”

Apr 17, 2008 by Ellen from Madison, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[5]

• Comfortable, tastefully decorated room, beautiful views.
• Charging for internet access.

“A surprisingly quiet (at least on weekends) and lovely oasis in the midst of Ground Zero reconstruction site. Large, thoughtfully appointed rooms. Very good service, but better restaurant values are available elsewhere in the neighborhood.”

Apr 16, 2008 by Tom from Shoreview, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice bed and a good view.
• A little noise from world trade center construction. I couldn't use the pool because they were shooting a movie - it looked over chlorinated anyways.

“Great business quality hotel with good Downtown location. Easy access to Subway and lots of cabs out front. Room was clean and bed was comfortable. Couldn't get the internet connection to work - wish they had wireless.”

Apr 16, 2008 by Paul from Bedford, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[2]

• Not much as I was there for my birthday. Would have been good for business.
• In the middle of a construction zone. Typical Hilton.

“This is not a 4 star hotel, 3 at most.”

Apr 16, 2008 by Jenny from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are very spacious!
• Construction noises!

“Ground Zero site is across the street from hotel so work began early and went late into the night. I had a room on 35th floor facing the construction site and while it wasn't awful. It wasn't how I wanted to be woken up each morning. The hotel offers ear plugs and sound machines to help which was wonderful. I'm sure rooms facing Brooklyn were quieter if you are sensitive. Plus - it is NYC so getting up early isn't out of the question - there's so much to see and do!”

Apr 15, 2008 by April from Kennesaw, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Everything was excellent except when we first booked the room and I called because I needed a non smoking room with 2 double beds.
• The initial contact I had with the hotel via phone to ask if my room could be non smoking and 2 beds. She was beyond rude!

“Hotel was beautiful. Very convenient to Subway. Ground zero right outside the front door. Staff was courteous. Room was spacious and clean. Nice amenities. Parking was very pricey, beware!”

Apr 13, 2008 by Drea from Long Beach, NY
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• The view of Manhattan.
• Construction.

“The hotel was beautiful. The staff was courteous and helpful. The room was spacious and comfortable. This hotel exceeded all of our expectations.”

Apr 13, 2008 by Magnus from Bay Shore, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Friendly staff, good food, wonderful view.
• To much noise from the construction at Ground Zero.

“Good hotel with amazing view.”

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Amenities at Millenium Hilton, New York City

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services