Embassy Suites Hotel New York

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User Reviews for Embassy Suites Hotel New York, New York City

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Jan 14, 2010 by Rick from Bristol,RI
Overall Rating: 10

• It was everything I expect from Embassy Suites.

“I am a NY savvy person and was looking for a reasonable room without sacrificing upscale quality. I like the location for the price because I know my way around. So it was everything I like.”

Jan 5, 2010 by Ken from San Rafael,CA
Overall Rating: 10

“Clean rooms, friendly staff, great for kids.”

Dec 30, 2009 by Angie from Woodhaven,MI
Overall Rating: 10

• Service was excellent, breakfast was very tasty even though it was busy.
• They charge for using WiFi in the room. Subway and parking about a 10 minutes walk, and I didn't like that the maid service knocked on the door about 8 AM.

“Beautiful accommodations, wonderful hot breakfast with lots of choices. Didn't like that the maid service knocked on the door at 8 AM to see when we were leaving. It would have been nice if the hotel had shuttled us back from the self park (especially since they offer every other service imaginable, long cold, walk.)”

Dec 22, 2009 by C & J from Houston,TX
Overall Rating: 9

• The ready to order breakfast was great!

“This hotel is located in a great area. Parking is costly, but that should be expected in the city. The complimentary breakfast that the hotel provides is excellent. The staff was friendly and accomodating (as we checked in-late). The only downside is that the hotel appeared to be very busy, so it's not necessarily the most quiet getaway, but then again, it is in the heart of the NYC financial district--a very busy area.”

Nov 26, 2009 by Maria Elena from Silver Spring,MD
Overall Rating: 7

• Excellent location.
• Parking was very inconvenient and difficult to find.

“This is a lovely hotel in a great location, close to the subway, the Brooklyn Bridge and lovely views of the Hudson. However, self-parking was extremely inconvenient and difficult to get to and off-site. We drove around for the better part of thirty minutes just trying to find the parking facility, which put a damper on an otherwise flawless stay.”

Sep 28, 2009 by Mary from San Carlos,CA
Overall Rating: 10

• Excellent service when the original room assigned was not ready. The staff apologized & put us in an excellent view room.
• Poor selection of quality food at Happy hour / Bellman knew more than concierge.

“Would highly recommend for business or leisure travel. Excellent front desk staff and very professional. Rooms are very clean and spacious, they are environmentally conscious, and the beds and linens were fresh and oh so comfortable!”

Sep 17, 2009 by Katie from Shrewsbury,MA
Overall Rating: 7

• Rooms were very neat and tidy.
• The refrigerator had items which would be added to your bill if taken out. I think there should be place to keep our food/water in the fridge as well.

“Very nice location, friendly service. I would like to see improvement in the complimentary breakfast. We went for breakfast around 9 am on Sunday, which isn't late. I think Sunday breakfast lasts till 11 am. The hot food items were cold, and quality of the hot items could be better (house fries were cold, bland, scrambled eggs were also cold).”

Sep 8, 2009 by Sue from Sumer,SC
Overall Rating: 10

• Friendly helpful staff in an upscale hotel located in a beautiful location of NY.

“The hotel is well designed, clean and attractive. Our room was spacious and wonderfully quiet for a big city hotel. We felt very welcome and the staff were very courteous, a nice thing for a couple of Southerners!”

Sep 6, 2009 by Kim from Altadena,CA
Overall Rating: 10

• free internet acsess, free drinks in bar from 5-7pm every day, washing machine and dryer available

“The hotel was very comfortable. The room was large and tidy.There is a business centre with 8 computers and free internet and printing. Every night between 5-7pm there are free drinks at the bar (be careful as they dont pour standard drinks). Breakfast was included in the package there was a large variety of options.”

Aug 27, 2009 by Christine from Virginia Beach,VA
Overall Rating: 9

• Free breakfast and free beer. what else can I say?
• Plate from other room left in hallway for 2 days.

“Very good location right next to World Trade Center. Staff is friendly and helpful. Other guests in hotel seemed classy and respectful. Breakfast was free and very good with a buffet line and cook-to-order omelet line. Free alcoholic beverages in the early evening.”

Aug 23, 2009 by Dennis from Stony Brook,NY
Overall Rating: 6

• Beautiful rooms.
• Had to move rooms!

“Loved the rooms & location of the hotel. Not happy that I had to move rooms when I wasw only there for 2 nights.”

Jun 11, 2009 by from West Windsor,NJ
Overall Rating: 9

• Spacious room, complimentary breakfast and drinks.
• Odor from next door.

“Pleasant and comfortable, nice views, complimentary beverages and breakfast were excellent.”

May 28, 2009 by Ken from Whitmore Lake,MI
Overall Rating: 8

• Free make to order breakfast.

“Very spacious.”

May 21, 2009 by Heather from Brampton,Canada
Overall Rating: 10

• Beautiful rooms, free breakfast and decor. Friendly staff and was wonderful.

“We had a wonderful stay at the Embassy Suites! We checked in very late and the staff was very helpful and friendly. Our room was beautiful- and a great deal!”

Apr 15, 2009 by MaryBeth from Mount Laurel,NJ
Overall Rating: 10

• Pleasant, friendly staff.

“Upscale, modern. Clean and comfortable. Very helpful staff. The rooms were large and well appointed.”

Feb 19, 2009 by Jim from Falls Church,VA
Overall Rating: 8

• A great
  two rooms, two beds, two TV's. Nice bathroom.
• Buffet breakfast had too many people. That was a big turn off.

“Arrived at 6pm. Staff efficient. Room clean and tidy; plenty of active elevators. Short walk (maybe 1 1/2 miles to China Town, Little Italy and close to Brooklyn Bridge. Fresh Fields right across street and moving theaters in same building.”

Oct 30, 2008 by Patti
Overall Rating: 10

• I loved the buffet breakfast, location.

“Everything is great. I cannot wait to go back. We enjoyed it so much we are going to go much more often. Very nice staff, helpful and patient. There were sufficient elevators so the wait was not too long. Superb experience which made negotiating in NYC much more pleasant.”

Oct 29, 2008 by Meredith
Overall Rating: 9

• The hot breakfast that came with the room was a wonderful addition.
• I really can't think of anything.

“This was a very nice hotel, convenient to the subway and close to everything on the south end of Manhatten. We walked to the World Trade Center site, to South St. Seaport and to the Brooklyn Bridge. Great exercise, as well.”

Sep 3, 2008 by roselle
Overall Rating: 9

• It was a suite.
• No refrigerator.

“ery nice.”

Aug 28, 2008 by Sally from Decatur, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice room, friendly service, nice art work.
• Needed a second lamp by the bed.

“This is a great spot. Next to Battery City Park. Nice view of the Hudson. Some nice public art in the hotel. Rooms are nice sized and comfortable.”

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Amenities at Embassy Suites Hotel New York, New York City

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available

Mini Bar Modem Lines in Room Restaurant Television with Cable

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