Embassy Suites Hotel New York

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User Reviews for Embassy Suites Hotel New York, New York City

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Apr 30, 2008 by Trotter from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Continental Breakfast was good.
• My room got very little light due to a building across the street.

“This hotel is good, but off the beaten New York path. Expect to be forced to take cabs. If you get an East facing room, expect to get little natural light.”

Apr 17, 2008 by Angela from London
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Suite good size, much better than some NY hotels.
• Walls too thin, able to hear every word from next rooms.

“Friendly and helpful staff. Room clean and functional, only downside was walls too thin between rooms. Would help if refrigerator available. We are returning for a second stay in May. Did not encounter too many problems getting cab back from mid town. Breakfast, ok but only had this once during the 5 day stay as too busy after 9 am.”

Apr 16, 2008 by Christy from Millersville, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Great location in downtown Manhattan.
• Our room was as far away from the lobby as you could get.

“Clean, modern hotel across from Battery City Park in downtown Manhattan. The included made-to-order breakfast was great (go early to avoid large crowds). Only a 10-minute walk from the nearest subway station.”

Mar 19, 2008 by Pat from San Francisco, CA

Cleanliness:[10] • Staff:[7] • Location:[8]

• The suite was lovely, the free breakfast, terrific and friendly and responsive.
• Arriving, single woman with bag, no help with the door or coming into lobby.

“It was for the majority of the experience really very nice and I appreciated and enjoyed the free breakfast. Restaurant staff was wonderful all around. The room was great and comfortable. The lobby is an odd configuration and requires a little direction if you've never been there before and it werent forth coming. I'd go back in a minute though.”

Feb 28, 2008 by Jim from Flat Rock, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• No real complaints.

“Great location. Nice rooms.”

Jan 23, 2008 by Susan from Yonkers, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean and spacious room.
• Would be nice if there was a pool gym closed at 6 pm on weekend.

“The hotel was lovely. Clean and spacious. The area for a weekend outing was okay. The area mostly a business area . There were not many restaurants open in the area. There is a movie theater attached to the hotel and a Apple Bee restaurant next door. The continental breakfast was excellent.”

Jan 18, 2008 by Brian from Andover, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Spacious room, convenient to Greenwich village, soho.
• $65 to park.

“Huge rooms, river view, very close to ground zero, Financial District and Government Buildings. Breakfast buffet is a bit of a cattle show.”

Jan 3, 2008 by Mary from Hereford, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great breakfast -.
• Not enough seats at the crowded breakfast.

“Hard to find with construction at WTC. Nice and comfortable. Walking distance to Sotho, Little Italy and Chinatown.”

Nov 16, 2007 by Kw from Roswell, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• The hotel was clean and spacious for ny, although it falls below some of the other embassy suites that I have visited.
• The bathroom had a plumbing issue that my husband had to repair the night that we arrived.

“Although the rooms were clean and relatively spacious, the hotel is really not worth the price point. Other than providing breakfast, there aren't any amenities or area attractions to justify paying this much for a room even in NY.”

Jul 5, 2007 by Steven from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Clean Design of all spaces, good breakfast.
• Did not give us the room promised!

“The first night we sleep on the foldout couch, the next day we changed rooms.”

Jun 7, 2007 by Matt from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The complimentary breakfast was tops!

“We thoroughly enjoyed our stay at embassy suites nick. I particularly like the pillows. Most hotel pillows are too "fat". The personnel we dealt with were pleasant and helpful. The rooms were equipped nicely. It was nice having a microwave and frig handy. The coffee in the room was very good. A bit too strong for me in the restoration. Overall, we were extremely pleased with the embassy suites hotel.”

May 24, 2007 by Melinda from Windsor, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large suites with fantastic free made-to-order breakfast every morning. Plus happy hour was a great touch! Nice views of the Hudson.
• Location isn't the greatest, but still decent. About 10 min walk to subway by WTC. Close to great shopping though!

“We were upgraded for free because our room was not available when we arrived - which was great! We had a wonderful corner suite over looking Ground Zero and the Financial Buildings. Construction across the street was a bit loud in the morning, but we had to get up anyways. Breakfast and Happy hour are fantastic! Location was a bit out of the ways, but it is near great shopping! Century 21 down the road and a DSW right in the building!! That was great! Highly recommended - such clean, huge rooms at a great price! Plus staff was very friendly and courteous.”

May 23, 2007 by Tia from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Complimentary made to order breakfast, complimentary drinks every night, friendly and detail oriented staff.
• Nothing.

“I would recommend this hotel to any traveler! I absolutely loved it! One of the best I've been in!”

May 23, 2007 by Cherie M. from Glen Gardner, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The room was well appointed.
• The restaurants had something to be desired.

“The hotel itself was very clean and well appointed. However, while it is probably a good location within the city for the weekday business traveler, the area had very little going on over the weekend for fun seekers. In fairness, there was always the subway to get to other parts of the city but being pregnant I wanted to stay nearby to eat. This unfortunately meant dining at the mediocre Chevy's restaurant.”

May 21, 2007 by Donita from Fort Wash, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Amenities - health club, breakfast, location.
• Radio could not pick up stations and NYC has great stations. Internet is as slow as dial up.

“Besides being seriously overpriced, I really like this hotel. Rooms are large and convenient. Staff very friendly and helpful. Many locations in the hotel for using internet, all were just inordinately slow.”

May 15, 2007 by Ned from Charlotte, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Suites and price.
• Ambience.

“Good place to stay if you have business in the financial district.”

May 14, 2007 by Umesh from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean and quite ,by the water , it was good.

“It is 3 star upscale.”

May 9, 2007 by Danette from Edgewater, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[6]

• Good.
• Location was a bit far from midtown.

“The hotel was great. The rooms were very clean. The staff was friendly. It was a good value, which is what I look for when booking a room. ”

May 9, 2007 by Terry from Carlisle, PA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Fantastic facilities made available (health club, restaurants, etc).
• A bit far (but still walking distance) from closest subway station.

“Comfort was outstanding; room appearance was good, only issue was horribly stained sofa. Also room service meal (not ordered by us) was left in hallway outside our door for over 12 hours (smelled quite bad after sitting for so long, luckily we couldn't smell it in the room, only in the hallway.) All things considered, these two things weren't too bad & the aside from them the experience was close to ideal!”

May 9, 2007 by Tiffany from Washington, DC
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[3]

• Restaurants and retail located in lobby, on the water.
• The valet stole the change our of my ashtray.

“Great hotel in a bad location. Valet parking is $55 per night. The attendant took $20 worth of change from my car. being just minutes from the world trade center site, the location was uncomfortable for me since I was with my young children. Although this might be considered perfect for some travelers, the rooms were clean and spacious although the elevator is not in close a proximity to any of the rooms. All in all, it is a good hotel gone bad.”

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Amenities at Embassy Suites Hotel New York, New York City

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available

Mini Bar Modem Lines in Room Restaurant Television with Cable