Prime Hotel Suites Secaucus Meadowlands

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User Reviews for Prime Hotel Suites Secaucus Meadowlands, Secaucus

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Aug 25, 2008 by Kim from South Easton, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• I liked that the rooms were more like suites, with a small living space and 2 bed bedroom.
• Our friends traveling with us felt that their rug was very dirty.

“It was very convenient to New York.”

Aug 5, 2008 by Alan from Biddeford, ME
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• Very handy to The Meadowlands Sports Complex.
• There were major spots on the carpet.

“Handy to Sports Complex. In a Mall area so dining is convenient. The carpets in the room had major spots. Really needed a cleaning!”

Jul 3, 2008 by Gary from Akron, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[4] • Location:[8]

• The hotel is large with plenty of space. And they have a nice free breakfast.
• A potentially serious issue arose and the front desk did not handle it well. They are inexperience -is inexperienced.

“Very nice but there are problems. Nice and spacious rooms. Relatively clean. Some items in room did not work or work as well as they should. Enjoyed the free daily breakfast-nice selection of items and they stay open for a good length of time. The maid inadvertently left the door to my room opened after she cleaned the room. I did not discover this until I arrived back at the hotel in the evening around 11:30 pm. Thankfully nothing was stolen from the room and no one was actually in the room. When I mentioned this serious problem to the front desk, they responded in a totally inappropriate and inexperienced way-the gentleman suggested that I left the door open prior to leaving for the day and forgot that I did so. When I assured him that I did not leave the door open, he said, "no need to worry, nothing ever happens in this hotel". This was a very poor handling of this potentially serious problem. Any security breach like this should be handled in a more professional manner.”

Jul 2, 2008 by Stephanie from Patton, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location near shopping, dining, entertainment.
• Roads can be confusing to non-locals.

“Rooms were suite-like, spacious and well maintained with coffee maker and mini-fridge. Beds were comfortable. Excellent breakfast provided until 11 AM in lobby restaurant but area could have been cleaner. Would not hesitate to stay here again.”

Jun 9, 2008 by Tami from Sidney, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was fabulous - very clean and roomy!
• No complaints at all! Everything was perfect here!

“Stayed here for our first trip to NYC - had excellent transportation into the city. Very roomy clean room (we had a suite) and the kids loved it! We stayed the previous night in Philadelphia at Double tree hotel and had a horrible stay there (dirty room and linens, unfriendly rude staff, only 1 bed for 4 people) so this La Quinta was a much needed relief to us all! Will stay here again if ever in Jersey for sure.”

May 25, 2008 by Riikka from Westfield, NJ
Overall Rating: 5
Cleanliness:[3] • Staff:[1] • Location:[8]

• Hot breakfast, free internet connection, good connections to Manhattan.
• Dirty, smelly, staff was very bored to do they job.

“I couldn't recommend this hotel anyone traveling with children. There was too much smoke on the hallways and while using the AC in the room, the smoke got even there. If you're a smoker, you'd like this hotel, I guess.”

Mar 24, 2008 by Ken from San Mateo, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and comfortable bed/free breakfast /friendly staff.
• Wi-Fi did not work in rooms.

“This hotel is ideal for staying outside of the very expensive hotels in Manhattan, the 320 bus stops outside takes 20 minutes to the port authority at 42nd street, it offers a full American buffet breakfast, and the rooms are large and very well maintained, the front desk staff were very helpful and the maid service was excellent.”

Mar 23, 2008 by Russell from Kennett Square, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All suites, really comfy bed, free parking, bus stop right at door.
• They seemed a bit understaffed at front desk.

“This is a great choice, all suites; easy access to Manhattan, good restaurants and movies nearby, the staff had an excellent attitude and were very helpful. This hotel is my new first choice when I return.”

Mar 19, 2008 by Ashlei from Tucson, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The rooms were recently renovated and close to the New York bus stop.
• We had to remind the desk a few times to bring extra towels and the internet was not reliable.

“Pretty good hotel. All of the rooms have been renovated and they rooms are very spacious and comfortable. The continental breakfast was good and the bus stop to New York is right across the street. The employees were also very helpful and friendly. However, we did have to call down and remind them to bring extra towels and blankets after we first requested them. When the blanket came, it was full of holes and crusty. Also, their internet wasn't reliable and they are unable to assist you on site. They will give you a phone number to call and they will help you troubleshoot. Overall, it was a great experience and I would definitely stay at this hotel again!”

Mar 10, 2008 by Zhuo from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The suite provides everything we need as a family.
• The TV in living room and wireless network didn't work.

“Nice, clean, good enough for a family with senior and child. The staff is nice. Food is good. Travel is convenient. Although I couldn't connect with wireless network, I got newspapers.”

Mar 6, 2008 by Willie from Brooklyn, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[7]

• Staff was friendly, place was clean, nice décor.
• Not accommodating people with disabilities.

“Made adjustments to the reservation due to health issues. Was assured by staff that these needs could be meet. They failed to rectify the situation. Did not even try to accommodate me. All they said was sorry. Did not have a pleasant stay will not go back even with the pleasant staff.”

Feb 21, 2008 by Brett from Queen Creek, AZ
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[9]

• The rude front desk woman she made the trip very uncomfortable.

“I wanted a room with 2 beds so me and my partner could sleep comfortably, but you booked us a stupidly small pullout couch bed, I can not tell how upset I was. Then I had to pay an extra $125 to get 2 beds. That is a total scam and I would not risk using you again. I travel for a living and I have to always have 2 beds.”

Feb 4, 2008 by Richard from Decatur, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• Decent internet service. No interruptions!`
• Plain, No character!

“Was sent to 2 different rooms before I arrived at one that was ready to be occupied. The first had not been cleaned yet and the second already had a guest staying in the room!”

Jan 31, 2008 by Umit from Atlanta, GA
Overall Rating: 4
Staff:[6] • Location:[7]

• LOCATION AND THE PRICE.
• Employees were not kind.

“While I was checking in I requested a room with two bed, they told me we cant, because you made reservation one king bed. Me and my friend stayed in one bed for two days. I asked them to change this room many times but was not helped by the hotel. In third days one really kind hotel reception worker help us and we changed our room.”

Jan 30, 2008 by David from Callicoon, NY
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[5]

• Good sized rooms. Nice decor.
• Internet problems. No blankets in rooms.

“3 stays here, and wireless internet problems in hotel each time (sometimes fixed, sometimes not). Staff passes the buck, only morning staff seems to know what's going on.”

Jan 24, 2008 by Suzy from Wesley Chapel, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient.
• Wireless internet unreliable.

“Great place to stay.”

Jan 17, 2008 by Steve from Bethlehem, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanliness. Continental breakfast much better than most.
• Although they had a swimming pool there was no hot tub.

“Although a little confusing to reach the hotel by auto, it is well worth the effort. I found the staff pleasant and helpful. The room was clean, quiet and everything worked. A free newspaper was provided. The free continental breakfast was much more elaborate than expected, featuring waffles, French toast, scrambled eggs, bacon, sausage, fruit, etc. Many dining options available nearby and shopping, movie complexes, etc minutes away. Overall I give this hotel a high recommendation.”

Jan 12, 2008 by Marc from Blakeslee, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice spacious rooms.
• Horrible parking.

“This hotel is tough to find the entrance to if you do not know the area. The signage is horrible for the Harmon Meadows. The hotel itself is very nice buy has a horrible parking arrangement. The rooms are real spacious and have been recently renovated. I would recommend.”

Jan 12, 2008 by Melanie from Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Brand new rooms, bright and clean. Direct and frequent bus connection to Port Terminal at Times Square.
• The hotel is a little tricky to get to for people unfamiliar with the area.

“This hotel currently undergoes renovations, which makes it a great bargain. We were not disturbed by any construction work and actually had a brand-new room for a fraction of the regular price. Thus the pictures do not reflect the new look of the hotel. The new rooms are bright and clean with a pull-out sofa for a third/fourth person (incl. two TVs). Parking is free and the bus connection to the Port Authority Bus Terminal (Times Square) is directly in front of the hotel and runs very frequently and until late at night. The complementary breakfast is plus as well. Overall, we greatly enjoyed our stay and would recommend this hotel.”

Jan 11, 2008 by Calvin from Stone Harbor, NJ
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[10]

• Location only.
• Very disorganized and not professional at all. Fires, construction work, party rooms with kids.

“Their was a party in the room next door with kids until 3 am. The breakfast was cold and their was a small fire on the roof while we were there that made us late for a business meeting in the city. They stuck us on a floor with construction going on that made it so that we had to ask to get to our room past wallpaper workers. Two times our key did not work and we had to go to the front desk to have it reactivated and the hotel did not even know we were staying two nights even though they showed the payment for two nights. The manager was apologetic and somewhat helpful. Thank You.”

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Amenities at Prime Hotel Suites Secaucus Meadowlands, Secaucus

24 Hour Front Desk ATM/Cash Machine Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Breakfast City Center Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Double Bed Electronic Door Locks Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Guest Laundromat

Handicapped Rooms/Facilities Health Club Indoor Parking Indoor Pool Internet Access Laundry Service Laundry/Valet Services Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Porters Safe Deposit Box Single Bed Smoke Detectors Sprinklers In Rooms Suite Wake-up Service Wheel Chair Access