Sheraton Newark Airport Hotel

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User Reviews for Sheraton Newark Airport Hotel, Newark

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Apr 30, 2009 by Saj from Long Beach,CA
Overall Rating: 7

• Location.
• Outdated rooms. Hotel need a face lift.

“Good location. But rooms look outdated. Rooms were kind of
remind me of motel 6.”

Jan 5, 2009 by Karen from Miami,FL
Overall Rating: 7

• Close to the airport and provides shuttle services to and back to airport.
• No ice on my floor, complained & they told me to go to another floor to get the ice, holes in sheets, old appearance.

“Hotel needs to be remodel, looks old but clean. Staff not that acommodating, they send me to get ice to another floor, I also complained that TV remote wasn't working, they didn't send anyone until I called again next day.”

Sep 9, 2008 by Lourdes from Waterman, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• We liked everything.
• Tiles in the bathroom were not clean.

“Overall this hotel was a very nice and luxury place to stay we would definitely stay here again.”

Aug 22, 2008 by Ronnie from Bethlehem, NH
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[5]

• It had a balcony.
• Had to pay for parking.

“First and foremost, I had to pay $13/day for parking. In my opinion, this is a ridiculous fee, it should be included with the price of the hotel. This hotel is not easy to get to, even though it is at the airport. There was nothing fancy about the hotel, the room was your typical room, which was fine, I only needed a place to sleep. The concierge was worthless for directions. I would never stay at this hotel again, not because of the actual room, but because of the services or lack there of that the hotel had.”

Aug 20, 2008 by Bonnie from Longwood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was beautiful inside and out. The staff was very friendly and extremely helpful.
• The pool area was too exposed to the lobby and the hot tub seemed dirty.

“I would definitely stay in this hotel again. I have already recommended it to family and friends. They were kid friendly, which is very important to our family. The staff was very helpful and eager to meet all our needs.”

Aug 15, 2008 by Sandy from Amherst, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room is comfortable, clean.
• Parking: $15/day, internet: $10/day, location was hard to find.

“I was very worried then however it turned to be a very good experience after I stayed in the hotel for 3 days.”

Aug 14, 2008 by Terrance from Beaver Dam, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room was ready for occupancy when we arrived at 10:00 am.
• Concierge was not very helpful.

“Very clean, beautiful, well kept with friendly staff. Shuttle service to airport was excellent. Directions for travel to and within NYC from concierge could have been better.”

Aug 3, 2008 by Nick from Fort Loramie, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Price and room size.
• Exercise room.

“Great rooms for good price. Bad pool and hot tub area.”

Jul 28, 2008 by Richard from Horizon, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Room was clean and beds were comfortable.
• No complimentary continental breakfast.

“Overall experience was good.”

Jul 22, 2008 by June from Jersey City, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Comfortable bed.
• Room accommodation was poor.

“When I arrived to check-in, I was told that they do not have the room and put us in a 2-double bed, non-smoking room. I was not pleased with my stay at this location and was very disappointed in the accommodations made for me and my guest.”

Apr 17, 2008 by Patricia from Los Angeles, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[8]

• Prompt room service good snack food.
• Barking dog in the room opposite even though dog owners are supposed to be confined to the first floor.

“Couldn't open my balcony door called down, no one ever came up to help. Indoor pool in lobby sounds like a public swimming club noise reverberates throughout hotel dreadful.”

Apr 17, 2008 by Bob from Bangor, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[8]

• The convenience to the travel destination and closeness to the Newark airport.
• The exercise room very dirty, all equipment needed cleaned and repaired.

“For a Sheraton shame on you, the Lobby Bar was closed all weekend? No areas to relax and socialize.”

Sep 14, 2007 by Karla from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• It has a shuttle to Newark.
• Everything in the room is old.

“Other than the bed, which met star wood standards, the hotel in overall has an old aspect. The furniture in the bathroom looked old and scraped. Its really difficult to get to the hotel from the airport if you are driving. Internet services were not working in 2 days I was there. And since they have the service contracted with an external company, they could not help you at the hotel. Food was surprisingly good.”

Feb 12, 2007 by Mary from Hyde Park, VT
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[6]

• Great room service, lots of pillows on the bed.
• No heat blew cool air all night. No response. Room was filthy!

“Group hotel not good for business traveler. I waited way too long for a shuttle and it was not clearly marked or explained when I made the reservation how to get a shuttle, very frustrating process. The room was filthy, room service menus were sticky, bathroom was not conducive for a business traveler, they were no better than a days or comfort inn. ”

Nov 20, 2006 by Cecilia from Beaumont, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[2]

• Some rooms are nice, I just was not in one of them.
• Just not a pleasant experience.

“I get sub-par service.”

Nov 20, 2006 by Jim from West Chester, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Frequent shuttle service to the airport.

“A well maintained atrium style hotel with an indoor pool just off the lobby, with shuttle service every 15 minutes to the airport, absolutely zero noise from the jets.”

Oct 5, 2006 by Richard B. from Iowa City, IA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Pleasant staff large rooms.
• The main restaurant was closed and I counted on it.

“The main restaurant was closed and I counted on that. Otherwise, after an unpleasant start with a rude desk clerk the stay was good. A manger took over the next day and did what he could to undo the night before reception. It was unfair that YOU booked me in a hotel where the main restaurant was not operating all weekend.”

Sep 18, 2006 by Adarro from Albany, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• It is as opulent as the finest NYC hotels at one-quarter the price.
• In the middle of nowhere, the surrounding NJ location smells terrible.

“If you are not interested in your surroundings, this hotel is absolutely fantastic. See David at the front desk, he remembered not only my name but the name of my two colleagues as we were leaving for work in the morning. Unfortunately, all of the stereotypical NJ wasteland stories are true, the hotel is surrounded by low-tide chemical plants and Newark airport, which is not very picturesque, also there is no local flavor (stores, fast-food etc.) these concerns notwithstanding, this is an excellent hotel.”

Sep 16, 2006 by Jackie from Boynton Beach, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• The bed was great!
• Bathroom was old and dirty.

“The hotel was lonely, old and tired. It did have a really good bed and that's about it. Not a popular spot (as one would imagine). The bathroom was not clean, overall a dismal stay.”

Sep 7, 2006 by Don from Roseville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Large comfortable room. Close to airport.
• $10 for two glasses of ice water from room service.

“Good quality with comfort and good beds. Friendly staff and airport service.”

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Amenities at Sheraton Newark Airport Hotel, Newark

24 Hour Front Desk Available to/from Newark International Airport; 24 Hours Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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