Ramada Inn Newark Airport

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User Reviews for Ramada Inn Newark Airport, Newark

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Jan 5, 2008 by Ivan from Lehigh Acres, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[4]

• Nothing, cable TV was not working for 2 days.
• Dirty, front desk staff not polite.

“This hotel the only thing that has ok is that is close to the airport, it was the Ramada and now the Wenham and the renovation process was horrible, front entry dirty and furniture stained, front desk staff was not polite and we did not have cable TV for 2 days. No extra pillows and overall look of the hotel was horrible.”

Jan 4, 2008 by Kenneth from Memphis, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[2]

• Local to the airport.
• Unless you had a rental car, you were stuck with no way to get to any stores.

“Upon first arrival everything seemed good but with obvious observation, things were not. There were no convenient stores any the area. For those guests with extended stays, the hotel did not provide a refrigerator to store food items. And since there were no out restaurants closed by, guests were forced to use the hotel restaurant. The hotel had Direct TV but lost the feed on Saturday and was not reconnected until late Sunday evening. When the front desk was asked when the feed would be restored, the guest was constantly told a repairman was on the way. This started late on Saturday night and continued through Sunday. This hotel lacked many amentias taken for granted for hotels today.”

Jan 4, 2008 by Travonna from Indianapolis, IN
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[3]

• The room and linens were clean.
• The staff was rude and inconsiderate at times. The shuttle is also not very well scheduled.

“Our first trip to the hotel was sort of a disaster. We called the hotel several times to get direction, however we kept getting "disconnected" and no one there was able to tell us how to get from the airport to the hotel, which was less than 2 miles away. Another thing was that the hotel Name had changed in between the time when I made the reservation and when we actually arrived. There was not an e-mail or any notification to inform us of the Name change. Had we not called to get direction we would have been driving around forever trying to find a hotel that was not there? The shuttle service between the hotel and the airport was good however, we were not told that after midnight the shuttle is only by demand and you must call the hotel to arrange for them to pick you up at the airport. Then once you call they wait until the half hour or the top of the hour to come pick you up.”

Dec 17, 2007 by Paul from New Bedford, MA
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[10]

• Proximity to airport.
• Under construction dining room awful.

“You should not place people in hotels that are under renovation.”

Dec 9, 2007 by Li from Lock Haven, PA
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[4]

• The shuttle to the airport.
• Everything else.

“Nasty dirty impolite staff. Nasty looks from the desk clerks. Told to go outside to enter restaurant only to find entrance closed from extensive construction and when entering back into hotel saw the 2 clerks who gave wrong directions smiling and snickering.”

Nov 18, 2007 by Ryan from Atlanta, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[5]

• Rooms are contemporary and visually pleasing.
• Surrounding area is "rough". Hotel is not soundproofed at all (e.g. other guests, highway noise, airplanes, housekeeping).

“As an airline employee, often spending over 15 nights a months in one hotel or another, I am very reasonable in my expectations of my lodgings. At the least I always expect a clean room, kind staff, and good hotel transportation. The Ramada is fine in all of these areas. The rooms and hallways have been upgraded recently are visually appealing (mattresses and bedding are not to the same standard and are uncomfortable). The areas of improvement for this hotel are beyond their control. The noise at this property is simply unacceptable (traffic, aircraft, other guests, housekeeping). The area surrounding the hotel is not recommended for walking/jogging due to the lack of sidewalks, dangerous traffic, crime, panhandlers, garbage, and no close by restaurants, bars, or convenience stores. This is fine hotel for a short overnight stay for business travelers or a stranded passenger.”

Oct 30, 2007 by Kathy from Loughton GB
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Shuttle bus to the airport.
• Bed was uncomfortable.

“It was conveniently located to the airport allowing me to get to the airport quickly for my early morning flight. It therefore served its purpose.”

Oct 20, 2007 by Katherine from Olympia, WA
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[8]

• The main part of my hotel room was nice.
• . But the bathroom wasn't clean.

“Uh, it's convenient to Newark airport, but that's about it. Wake up call came late (and messed up my schedule for the whole morning), staff was not friendly, bathroom was dirty, and lobby looked like we were in Beirut during a civil war. However, my room was nicely decorated, surprisingly, given the condition of the lobby.”

Oct 17, 2007 by Lewis from Columbus, GA
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[1]

• Nothing.
• Location, access to hotel.

“Hotel was not comfortable. I feel the hotel could have been a little nicer for the money. Beds were uncomfortable. Bathroom was behind its time.”

Oct 14, 2007 by Ren from Mclean, VA
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[1]

• Poor amenities, small room, surly staff, noise, bad food.

“Room service breakfast was terrible. Desk clerk was unhelpful and rude. Room was small. Vending machines were overpriced, poorly stocked, and in poor repair. If all you want is a bed to lay your head, this place is serviceable, though the bed did reek of stale tobacco.”

Sep 30, 2007 by Erik from Orinda, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Room was clean, airport transportation efficient.
• No business center, commute Info poor.

“The room was clean, the water was hot, and the bus to the airport timely.”

Sep 10, 2007 by Scott from Prattville, AL
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[5]

• Room was neat and orderly.
• Check-in/front desk staff was very unfriendly. The also did not mention security deposit requirements etc.

“The hotel location was fine and the rooms were neat and clean. However, the front desk staff were very curt and unfriendly; almost rude. I was also told upon check-in that one of the rooms I reserved was cancelled and they provided no explanation as to why. The hotel was fine; the staff leaves much to be desired.”

Aug 4, 2007 by Troy from Miami, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Location and attractive rooms.
• All soda machines always empty.

“Nice hotel but the soda machines on every floor are always empty.”

Jul 21, 2007 by Richard from Providence, RI
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[3]

• Price.
• Old and musty.

“Adequate for business and tight on budget.”

Jul 21, 2007 by Mak from Chicago, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• None.
• Rude staff unclean room.

“Just don't stay there very rude manager.”

Jul 6, 2007 by Monica from River Ridge, LA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Very accommodating and kid friendly.
• Tired looking, but that's not surprising for its location.

“We enjoyed our stay.”

Jun 24, 2007 by Karen from Washington, UT
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[3]

• Easy parking.
• Disgusting restaurant, but waitress very nice and helpful. Badly strained ceiling panels but good soup. What does kitchen look like?

“OK for a quiet night's sleep. Try the outstanding homemade soup (lentil if they have it) in the restaurant; do not venture to the rest of the menu. It's quick, which makes it easy to get in and out without too much suffering.”

Jun 23, 2007 by Jan from Estero, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[3]

• The room was remolded -- and modern -- very nice.
• The outside was grim -- and the lobby area was grim -- however it seemed they were remodeling.

“It was ok -- but I most likely would not stay there again.”

May 23, 2007 by Adia from Holly Springs, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Prompt/courteous staff.
• There was always a line at the front desk--if they had more people working there it would have helped.

“The safe in my hotel was broken and they couldn't fix it until the day after my first night. And it turns out they didn't fix it even then, which was disappointing. Yet the bathroom was clean, the room was clean except for some spots on the bedspread. The door wouldn't open all the way, just partially... not that opening the door would do any good. But for a brief stay, it was near to the airport (quicker to get back /to/ the airport than to the hotel from it) and ran a shuttle. The frequency of the shuttle seemed to not be enough, and some people were turned away from a ride. At night I ended up waiting a long time for the shuttle at the airport and would have appreciated a greater frequency then, too, but I was the only one on it. I found the staff to be very friendly and helpful though, even in dealing with the problems I had.”

May 10, 2007 by Sue from Rochester, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[10]

• Nice, renovated and modern, location.
• wasn't satisfied with service to meet my needs.

“I paid extra for a cot, which they didn't even know if they had any available. Did not think that was right. Other than that, the stay was fine.”

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Amenities at Ramada Inn Newark Airport, Newark

24 Hour Front Desk AM/FM Alarm Clock Barber/Beauty Shop Beach Business Center Casino Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable