Holiday Inn Middletown-Goshen

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User Reviews for Holiday Inn Middletown-Goshen, Middletown

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Mar 22, 2009 by Lauren from Wynnewood,PA
Overall Rating: 8

• Safe, clean and
  polite staff.

“This hotel was clean, safe, and close to Fallsburg.”

Feb 24, 2009 by Mark from Poughkeepsie,NY
Overall Rating: 9

• The staff was extremely helpful through a difficult situation.
• My only complaint was the strong odor of cigarette smoke on the first floor areas.

“A
fine place to stay in a pinch. The staff is eager to please and guest rooms are clean and comfortable. The indoor pool is a plus.”

Oct 27, 2008 by John
Overall Rating: 7

“Front Desk attendant was not very helpful when I checked out. Seems really odd to me.
”

Aug 7, 2008 by Charlie from North York, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Absolutely nothing.
• Absolutely everything.

“There are no words to accurately describe just how horrible this hotel was.”

Jul 25, 2008 by Derrick from Bryan, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• The rooms did appear as though they were updated recently.
• The mattress seemed to have been left out of the renovation process.

“Overall, I would rate it as a 2.5 star hotel. I would rank it as one of the lower 3 stars I've stayed in, however, it was clean and appeared to have been recently renovated.”

Jul 25, 2008 by Bonnie from Lachine, QC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was very friendly and accommodating.
• The bed sheets appeared to be too small for the beds and they kept coming off the mattress.

“This is a pleasant hotel but not as clean and new as a Holiday Inn Express. It is dated but the room and bathroom were clean which is very important to me. There is an indoor and an outdoor pool which is great if you have children traveling with you. The breakfast was included which was very good added value. The location is great as it was 20 minutes from the premium outlets and probably not as expensive as some of the hotels closer to the shopping. Overall, a good experience for a one night stay.”

Jun 30, 2008 by Mike from Webster, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Conveniently located, clean and accessible.
• Dated 1970s decor.

“Unique German restaurant with reasonable prices and above average food. Great selection of complimentary breakfast items. Very good value for money.”

May 30, 2008 by Phyllis from Boynton Beach, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Indoor pool, business center, newspaper, free breakfast, dining room, cocktail lounge.
• No storage room to allow early check-in and late check-out if necessary.

“Intimate, very pleasant for family gathering, Sunday brunch was especially nice as a way to invite near-by family with children to enjoy time together in the pool and the dining room. Staff was polite and welcoming.”

May 28, 2008 by Shawn from West Caldwell, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing is good with this hotel.

“They are not accommodating in any way!”

Apr 9, 2008 by David from Brockton, MA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[7]

• Nothing.

“This hotel was not a 3 star. It was beat and worn and when I went to check-out in the morning the lady at the front desk was unfriendly and not at all helpful.”

Jan 13, 2008 by Aaron from Seattle, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[3]

• Nice staff.
• Way too expensive.

“Long halls and only one entrance if your blackberry kills your door key.”

Dec 5, 2007 by Don from Saint-Laurent, QC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Room very comfortable.
• Lobby not very nice.

“It was okay.”

Oct 11, 2007 by Lyndon from Cary, NC
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[3]

• New Furniture and remodeled rooms were nice.
• Hallway, common areas dirty, bathroom floor cracked, sheet had dried blood spot.

“Nice staff, Trying to improve a so-so hotel.”

Jul 27, 2007 by William from Dalton, MA
Overall Rating: 4
Cleanliness:[3] • Staff:[9] • Location:[9]

• Location. Convenient to work.
• Dirty. Lots of dust and debris on the carpets. I don't think they own a vacuum cleaner.

“Did not meet my expectations for a 3 star hotel, by far. This is an old, well worn facility that has had fresh makeup applied over the old and it's obvious. There was a lot of dust and dirt accumulation on the carpets, particularly in the corners, behind the nightstand, and in the corridors (I don't go looking for dirt and debris in the hotels I stay in but this one was so obviously neglected it couldn't be ignored). I was bitten by a carpenter ant while sleeping on the second night of my stay and I killed him and brushed him off onto the floor. My bet is that the body is still there since they obviously don't own a vacuum cleaner. I could occasionally smell stale cigar and cigarette odor on the second floor (the first floor was all smoking). Whoever cleans this place needs to be taken to task. There were two hotels just across the street that appeared to be newer and nicer.”

May 30, 2007 by Karen from East Syracuse, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Lots of pillows
• Smelly room

“When we walked into the hotel, although we "signed up" for 2 double beds we asked for a king room. None were available, but one of the women behind the front desk said, "They have them at Microtel!" I was rather dumbfounded that it seemed she wanted to send us to another hotel. Since we paid online, we obviously wouldn't go elsewhere. When we walked into our room, we were immediately assaulted by a horrible musty odor. We travel frequently and have never had that happen. We went to the local grocery store and purchased Febreeze and used almost a whole bottle, and that managed to take the odor away. It was otherwise an uneventful trip.”

Apr 13, 2007 by Ed from North Canton, OH
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[7]

• It was close to the meeting site.
• I expected a better choice for your level 1 facility.

“NA”

Feb 19, 2007 by Ken from Middletown, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Location and services were met the needs while closing on our home.
• The mattress was way too hard and lumpy! Bellows to firm!

“Every one of the staff here were very helpful. We are diabetic and the restaurant personnel bent over backwards to help us with our meals. Very nice people here and they seem to care a lot about their customers!”

Jan 31, 2007 by Caroline from Brooklyn, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• Free Sunday times.
• Rotten odor of mildew carpet and cigarettes, empty drink machines, bad comforter & bathroom.

“It is old and out-dated. ”

Dec 27, 2006 by Ryan from Fort Sill, OK

Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, very comfortable.
• Great experience nothing I did not like.

“Very nice clean hotel. The king size bed was very comfortable, very soft sheets and blankets and very large bathroom and also had a hideaway queen size bed. Great experience.”

Oct 25, 2006 by Richard L. from Barnegat, NJ
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Location.
• Food left in hall ways over night.

“I think next time I'll call the hotel directly!”

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