Howard Johnson Express Inn-New Brunswick

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User Reviews for Howard Johnson Express Inn-New Brunswick, New Brunswick

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May 4, 2008 by Rajendra from Randolph, MA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[2]

• Price. Needed a place to stay one night.
• Poor beds, shower-loud bathroom fan ran continuously.

“Very inconsiderate, fellow guests upstairs made trouble and noise for almost an hour before I called the front office. The noise level subsided considerably but it happened again a few hours later when, I guess, the guests finally left. Interesting issue, however, is that the day desk staff had no knowledge of the troublesome episode. I suppose they do not keep any records and communicate with fellow employees.”

Mar 13, 2008 by Kevin from Paramus, NJ
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location. Quiet.
• Bed, room phone, internet access.

“Bed is too soft. can't actually access to the internet, even it looks like it has connection. I try to call hotel staff, and then I realize that room phone is dead. I called hotel staff by my cell, hard to understand her over the phone.”

Feb 24, 2008 by R.U from Edison, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Very poor quality .Does not deserves any star levels.
• There is nothing which can be appreciated.

“The star rating is definitely non deserving. Hotel staff was arrogant. No cleanliness, Definitely not recommended.”

Jan 15, 2008 by Herbert from Casselberry, FL
Overall Rating: 1
Cleanliness:[8] • Staff:[6] • Location:[2]

• The room was satisfactory.
• Very noisy all the hours of the night.

“It had to many Hills to climb also had no security there were people outside my door carrying on all night , I tried to call the office at 3-4 but no one answered.”

Mar 4, 2007 by Kim from Carbondale, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean.
• A bit run down, you can tell it has been repainted many times.

“I would stay again if I had to.”

Feb 15, 2007 by Jo A. from Lansdale, PA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• The bed was fine.
• It was not safe.

“I am a female business owner, who travels alone. The hotel staff was rude and locked me out of my room at 2am. I had confirmed a two-night stay and they changed my room so I wouldn't have to switch. I returned to the hotel after the show I was working at closed for the night and found my key didn't work. I went to the lobby and was locked out; I had to kick on the door for ten minutes waiting for the desk person to show up. As I walked to the 'lobby' and back to my room two cars of men watched me. This made me extremely nervous. I didn't get much sleep after barricading myself in the room. I wouldn't recommend this hotel to anyone. It looks like the local 'party' place, and seems to be unsafe.”

Jan 28, 2007 by Steve from Toronto, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[5]

• Close to seminar at Hilton.
• Only 3 prong plugs were in bathroom.

“The motel deserves higher than a 1 star rating - at least 1.5 stars. It is a motel, with NJ route 1 just outside the office. The motel was economical, but you pay for anything extra ($10 for 2 double beds rather than a queen, extra charge to use the safe, etc.). A brief note though, the only 3 prong outlets were in the bathroom, so plugging in a laptop anywhere else wasn't possible. I had no bad smells in my room, and the room was fairly clean unlike other ratings I read before visiting. I had a seminar at the Hilton, which was only about 15 minutes by foot from the motel. Additionally there is a coach terminal in the same Hilton office tower complex providing commuter service to the port authority bus terminal in NYC. All in all, I found it fair and reasonable for the price I paid per night.”

Dec 5, 2006 by Roger from West Des Moines, IA
Overall Rating: 6
Cleanliness:[5] • Staff:[5] •

• Spacious rooms.
• First floor entrance gets wet outside when it rains.

“Need staff improvement: got a room not yet clean! After changing the room, got a smoking room instead of non smoking.”

Nov 23, 2006 by Ben -. from Lagrange, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• It was near the train station to nick.
• Dirty, old, smelled, broken furniture, nasty sheets, no internet, more than can list.

“This hotel is near the train station, but that is not enough to even think about going back. I will not be returning to this hotel and will not let any of my family and/or friends stay. Very dirty, I had to go to Wal-Mart to get a sleeping bag to sleep in because the bed was so dirty. I had to get bleach to clean the tub, shower, toilet and the sink before it could be used. I would not recommend this hotel to anyone and the pictures do not reflect accurately what the rooms really look like.”

Aug 29, 2006 by Sue from Bala Cynwyd, PA
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[9]

• The location was great and price very good.
• It was totally dirty.

“Check in was fine and very quick. The room was dank and had a strong urine odor. the carpet was sticky and damp. The bed was clean and comfortable but the bathroom was horrible. Filthy tub! Hair and grease.”

1 of 1 people found this review helpful.

Aug 15, 2006 by Paul from Zanesville, OH
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[5]

• Staff was very friendly.
• Non-smoking room was smoky--room was generally tacky.

“This hotel did not merit the two star rating it was given. If this is a two-star hotel, I don't want to ever sleep in a one star hotel!”

Aug 14, 2006 by Bidisha from Laveen, AK
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[6]

• N/A
• Dirty, dingy, flies in the room.

“Terrible.”

Aug 5, 2006 by Brian from San Diego, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Freeway close.
• TV. didn't work. Slow to fix it.

“Not the best looking neighborhood. Little run down looking.”

Aug 1, 2006 by Jeff from New Brunswick, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• N/A
• N/A

“Unfriendly staff, room not ready at 5.30pm, could not find non-smoking room, smelly air-condition in room. Remote for TV did not work - took it to reception and they stated I must bang it - it still did not work. Maids did not come until after 4.00pm to clean room.”

Jul 18, 2006 by Scott from Bel Air, MD
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[4]

• View of the pool.
• A lot of Rutger pupils.

“The room was for 2 adult males during checking the manager said he only had a room with a queen size bed had to really complain to get the room switched to a double bed. very very slow check in. Once checked in, all the students were partying they were loud drinking cursing and swearing all night long. When leaving there were beer bottles and cans all over the place and on top of my car needless to say there was no sleeping called the manager and nothing was done about the situation. ”

Jul 12, 2006 by Ira from Port Jefferson, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[8]

• Zero.
• Dirty, uncomfortable bed, not enough towels.

“Certainly not 2 star quality, dirty, safe, limited guest amenities (bulbs missing, towels for one, no toilet paper).”

Jul 10, 2006 by Serdar from Cookeville, TN
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[4]

• Hotel has free Internet, swimming pool.
• Old and dirty hotel, swimming pool is almost always closed.

“The hotel has a swimming pool, but it is almost always closed. This old hotel needs more improvement and polite staff.”

Jul 10, 2006 by Teresa from Holiday, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[10]

• I had to move rooms and I left my phone charger in the 1st dirty room but the day manager went out of his way to help me try& find it : we did.
• Parties, rough & loud guests, police tape on stairs night we checked in told one thing on phone about reservation when I got there hours later. I didn't get it.

“Needs to clean up its act pool was GREEN but children (not mine) we in it (yuck). The night we checked in there were about 20 loud guys hanging over railing spitting and throwing cig. butts on ground and breaking lights and yelling at us. Police tape on stairwell, every night drinking in parking lot security didn't do anything to break it up mold visibly growing in bathroom not pleasant plus $50.00 is missing from my belongings nice huh?”

Jul 4, 2006 by Daniel from Sparta, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[5]

• A good deal for economy budget but more like a 1 star.
• Broken lights, no coffee pot, broken alarm clock.

“It is a hit or miss - sometimes you get a decent room with working appliances and other times you do not. Ask for a room closer to the front; since the hotel is outside, it is more like a motel and it is not the safest at night for those traveling by themselves in the back area of the buildings. Rooms could definitely use new furnishings and could be cleaned properly. It often looks like someone ran through and tried to clean the room in 2 minutes. This hotel should be listed as a one-star hotel because it does not maintain the standards of a typical two star hotel.”

Jul 1, 2006 by Mike from Republic, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice facilities, good air conditioning, nice pool.
• Difficult to get to from US 1 South-easy from US 1 North or SR 18 North.

“Nice hotel, good facilities, free continental breakfast, nice pool, good air conditioning, friendly staff.”

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Amenities at Howard Johnson Express Inn-New Brunswick, New Brunswick

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Breakfast Bus Parking Business Center Coffee Maker in Room Continental Breakfast Copy Service Express Checkout Fitness Center or Spa Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine Iron Ironing Board Kitchenette

Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Outdoor Pool Parking Pool Recreational Vehicle Parking Refrigerator Restaurant Safe Safe Deposit Box TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access