Tropicana Casino and Resort

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User Reviews for Tropicana Casino and Resort, Atlantic City

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May 29, 2008 by Nicole from Bloomfield, NJ
Overall Rating: 7
Cleanliness:[5] • Staff:[4] • Location:[8]

• The Irish pub with live entertainment.
• The mold in the bathroom.

“I would go back for the night life; however I will probably not stay in one of their rooms over night.”

May 27, 2008 by Bryan from Roselle Park, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• The ability to eat in a different place every night.
• It is in Atlantic City and AC is a Slum.

“I am always pleased with my stay at the Trop. But the west tower is in some need of renovations. The Havana tower is a much better tower to stay in.”

May 19, 2008 by Christina from Fredericksburg, VA
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[10]

• Lots of fun things to do! We never left the hotel.
• I did not get the room I requested smoking. And the next day I was given a smoking room and it was dirty. I spent more time trying to get a clean room.

“The hotel was great plenty of things to do. Great restaurants! I had a lot of trouble with my hotel room. The staff at the front desk was much unorganized. They were giving rooms to people checking in that already had guests in them. I had to go through hoops to try to get a smoking room. When they finally got me my room it was dirty. So they moved me next door to a clean room. Great place but the staff needs a lot of training!”

Mar 27, 2008 by Rich from Netcong, NJ
Overall Rating: 5
Cleanliness:[2] • Staff:[1] • Location:[10]

• The restaurants.
• The staff wasnt nice didnt tell me anything about the hotel has to offer the carpet had stains in the room.

“Staff wasnt nice. Room wasnt that great. Beds werent comfortably. Casino lay out wasnt good. Dont think I would stay at the hotel again!”

Dec 11, 2007 by Steven from Howell, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the ambience and the nightlife.
• Very confusing to navigate through/.

“The hotel is beautiful and the nightlife is amazing. I will definitely be back here soon.”

Nov 24, 2007 by Kristin from Ambler, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor and the staff were exceptional.
• I wish it had a coffee pot in every room.

“This hotel was outstanding in all regards. The room was beautiful, the location perfect, the staff helpful and friendly. One can experience an entire week's vacation without ever leaving the Tropicana.”

Nov 20, 2007 by Ken from Yeadon, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quiet and convenient.
• A little far away from other resorts.

“Enjoyed the quiet and convenience of spa and stores.”

Nov 8, 2007 by Dennis from Brightwaters, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Convenient to boardwalk/ shopping.
• Bathroom sink drained slowly and shower curtain should be replaced.

“Excellent view of other casinos/ boardwalk and city. Fine shows and eating facilities. We will stay there again.”

Oct 25, 2007 by Jamie from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean and the staff was friendly.
• The distance from the lobby to the parking garage!

“The trop is lovely and I would stay there again. The room was clean and the staff was very friendly. The casino had a lot to offer and the shopping and food was amazing.”

Oct 21, 2007 by Tim from New Philadelphia, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Comedy club was excellent
• Room was not worth the money spent could of stayed at a cheaper motel and had a better room!

“Was not impressed with hotel at all. Will not be staying there again. I thought I was at an economy lodge when I walked in room.”

Oct 12, 2007 by Bruce from Newport News, VA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location-casino.
• Room.

“Ive stayed at other casino-hotels in the past. The layout, restaurants, etc. Were fine. However the room was disappointing, while clean, it was in need of refurbishing. Two light bulbs were burned out, a small refrigerator was sitting on the floor, and there was no amenity package in the room.”

Sep 21, 2007 by Wes from Williamsburg, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Great location.
• Very confusing parking and check-in.

“The route from the parking area to the check-in is very long and confusing. There are no signs indicating where to go.”

Sep 18, 2007 by Kevin from Baltimore, MD
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Had a casino and great restaurants.
• The rooms looked like an upscale quality inn if that.

“The rooms here are not what I would expect from a hotel pulling in millions from gamblers. The room was your basic quality inn type, it just happened to be on the 41st floor. The convinced to the casino and good food was great. Good enough if you want a room on the boardwalk. But wouldn't pay those prices when I could get better else where for the same amount.”

Sep 17, 2007 by James from Bel Air, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large room with ample space.
• Elevators slow and full.

“We arrived late with the room ready. Service was good, but the elevators were slow and at times full of people making using them difficult to get to or from the room.”

Aug 14, 2007 by Lorraine from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• They were accommodating to assisting my handicap elder mother.
• The majority of the doors leading to the outside were not handicap assessable.

“Everyone whom I encountered in the hotel was very helpful and pleasant.”

Jul 29, 2007 by meredith from boiling springs
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[3]

• Clean, beautiful interior, good rates, close to beach (once you actually get outside).
• Long walk to outside/boardwalk, be prepared to wait to get into your room.

“When we arrived, we were "upgraded" to the new Havana Tower. We had to wait for 3 hours, with 3 exhausted kids and handfuls of stuff, but thought it would be great because of this "upgrade". However, we did not realize it would be a 10-15 minute walk anytime we wanted to get outside the hotel. The pools and facilities were fine and the staff seemed friendly enough. By the end of our 2 days there, though, our leg muscles were really sore! If you have small children, Do not stay in the Havana Tower! Both of the other towers are much closer to the boardwalk exit and have pools on the 3rd floor. If you don't mind spending the majority of your time inside the resort (all the shops are very upscale and expensive) shopping or gambling, this would be a great place.”

Jul 21, 2007 by Marge from Philadelphia
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[6]

• New pool area.
• New owners.

“New owners do not do this casino justice. Lousy payoffs on slots, lousy comps. Treat regular customers like they do not want them to come back unless they plan on spending their life's savings.”

Jul 21, 2007 by Marge from Philadelphia
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[6]

• New pool area.
• New owners.

“New owners do not do this casino justice. Lousy payoffs on slots, lousy comps. Treat regular customers like they do not want them to come back unless they plan on spending their life's savings.”

Jul 17, 2007 by Sarah from Wilkes-Barre, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[9]

• Location & the amenities inside the hotel.
• Wait staff in the casino did not bring drinks & adamantly ignored you when asked for one.

“Wait staff in the casino was appalling! I could not get a drink the 10+ hours I spent in the hotel & actually had to pay $12 to get a drink the casino bar. When I would stop a waitress for a drink they'd say they'd come back & not return. Very understaffed for how busy the casino was. Otherwise, the hotel is nice but nothing spectacular. Housekeeping was favorable & provided a hairdryer within 10 minutes to my room. I stayed in the north tower which, is not yet updated, but room was definitely acceptable for 1 one. Location of casino in relation to the boardwalk & other casinos was really the only clear benefit of this hotel & the buffet inside had great food.”

Jul 15, 2007 by Angela from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent customer service, beautiful accommodations, safe environment, beach accessible and great food!

“My stay at the Tropicana was excellent all around. There was nothing negative with this trip. My fiancé and I are looking forward to returning there real soon.”

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Amenities at Tropicana Casino and Resort, Atlantic City

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Express Checkout Fitness Center or Spa Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable