Tropicana Casino and Resort

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User Reviews for Tropicana Casino and Resort, Atlantic City

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Jan 1, 2009 by Steven from Elizabethtown, PA
Overall Rating: 3
Cleanliness:[6] • Staff:[4] • Location:[9]

• Nice decor and location.
• Unbelievably understaffed.

“We stayed at the Tropicana for their New Years Eve festivities. To put it short, they were criminally understaffed. Casino floor staff was unresponsive and it took nearly a half-hour to find someone to get our card out of a broken machine, drink waitresses would take orders and never show up again, and worst of all, there was one bartender working the casino floor bar on New Year's Eve! Needless to say, there was little drunken revelry once the ball dropped, as nobody was even able to get a drink in the first place. We promptly retired to our room. We won't be back next year.”

Sep 1, 2008 by Kristin from Ambler, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Variety of activities, stores, casinos.
• Maid service inconsistent.

“We love the Tropicana and have never had a bad experience there. We prefer the king size beds, as they are more comfortable. The quarter and shopping are amazing.”

Aug 22, 2008 by Samantha from Philidelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean easy access to everything and in heart of AC.
• I liked it all.

“Come here, it is fun and reasonably priced with many amenities.”

Aug 4, 2008 by Jan from Palisades Park, NJ
Overall Rating: 7
Cleanliness:[3] • Staff:[6] • Location:[10]

• Convenience, everything was right there.
• Indoor & outdoor pools were tiny. Room was not cleaned.

“Nice place, but needs better maintenance. Room was not really cleaned in our 4 day stay. Pools were a big disappointment, tiny and did not meet the needs of a large guest population. Ice machine broken and not fixed the entire stay. On the plus side, restaurants were great (a little expensive), cocktail lounges were pleasant and safe, much to do right at the hotel and nearby. I would return and would recommend it, but would only give 2 stars, not 3.”

Jul 30, 2008 by Hope from Accokeek, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots of entertainment.
• Nothing.

“Excellent entertainment, restaurants and shopping in one location.”

Jul 25, 2008 by Faith from Maple Shade, NJ
Overall Rating: 9
Cleanliness:[6] • Staff:[1] • Location:[10]

• My husband and I loved our room for the price.
• However, the room had some damage on the walls, little black hairs all over in the hot tub and didn't seem like they cleaned it too well.

“When we got there, the valet wasn't sure if the could park our vehicle due to its size. When said they knew a place and put it there. When we entered the hotel, there was no line at the check in due to the lateness that we arrived. Doing the check in at home I thought would save time when we arrived but it made things even longer. We waited about 15 minutes in the lobby for them to get everything together. When we finally went to our room we were extremely shocked at the room. Unfortunately, there were little black hairs in the hot and it didn't seem like they took much time cleaning the rooms. Just room, we decided to walk around the hotel which was absolutely gorgeous. The food was extremely good as well. The stores were quaint and cute. When we finally went to bed the beds were a little firm and it was a hard for my husband and I to fall asleep. We asked for a wake up call from the front desk and didn't get one and the alarm clocks placed in the room were not set right. When we finally awoke the next day we decided to stay at the shore and keep our truck in the Tropicana garage. Before leaving we asked the valet to get our vehicle for us so we could place our bags in it so we could go explore the boardwalk. They did with no problems and when they finally arrived with the truck, they spun around the corner, the windows were all down, the AC was on and the radio as well. I was not to happy about that. But we put our luggage in and had them return it to its parking place for the day. After a couple of hours of walking around the boardwalk my husband wanted to go into the casino since he hadn't the hole trip. We stopped in Caesars first. As soon as we walked in people stopped us to try and sign up for things. We got carded as well on the way in which is understandable since me and my husband look younger than we are. While.”

Jul 23, 2008 by Brea F. from Camden, DE
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[9]

• The proximity to the Boardwalk Hall and other attractions.
• The room was not clean when we arrived and it didn't appear that the management really cared when we spoke with them.

“I was very happy upon arrival because I had stayed at the Tropicana before and had a great experience in the South Tower: Beautiful room, friendly staff, great restaurants. I was disappointed this time around because we were placed in the West Tower, which unbeknownst to me a my fellow traveler, is not nearly as nice. Our room was not thoroughly cleaned before our arrival and I disappointed to find that overall our room was not as nice as the ones in the other towers. When we spoke with the evening manager, he really didn't seem to care too much, only offering that housekeeping be sent to our room. Overall I was disappointed, especially because I had been so looking forward to this trip and my stay there.”

May 29, 2008 by Nicole from Bloomfield, NJ
Overall Rating: 7
Cleanliness:[5] • Staff:[4] • Location:[8]

• The Irish pub with live entertainment.
• The mold in the bathroom.

“I would go back for the night life; however I will probably not stay in one of their rooms over night.”

May 27, 2008 by Bryan from Roselle Park, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• The ability to eat in a different place every night.
• It is in Atlantic City and AC is a Slum.

“I am always pleased with my stay at the Trop. But the west tower is in some need of renovations. The Havana tower is a much better tower to stay in.”

May 19, 2008 by Christina from Fredericksburg, VA
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[10]

• Lots of fun things to do! We never left the hotel.
• I did not get the room I requested smoking. And the next day I was given a smoking room and it was dirty. I spent more time trying to get a clean room.

“The hotel was great plenty of things to do. Great restaurants! I had a lot of trouble with my hotel room. The staff at the front desk was much unorganized. They were giving rooms to people checking in that already had guests in them. I had to go through hoops to try to get a smoking room. When they finally got me my room it was dirty. So they moved me next door to a clean room. Great place but the staff needs a lot of training!”

Mar 27, 2008 by Rich from Netcong, NJ
Overall Rating: 5
Cleanliness:[2] • Staff:[1] • Location:[10]

• The restaurants.
• The staff wasnt nice didnt tell me anything about the hotel has to offer the carpet had stains in the room.

“Staff wasnt nice. Room wasnt that great. Beds werent comfortably. Casino lay out wasnt good. Dont think I would stay at the hotel again!”

Dec 11, 2007 by Steven from Howell, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the ambience and the nightlife.
• Very confusing to navigate through/.

“The hotel is beautiful and the nightlife is amazing. I will definitely be back here soon.”

Nov 24, 2007 by Kristin from Ambler, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor and the staff were exceptional.
• I wish it had a coffee pot in every room.

“This hotel was outstanding in all regards. The room was beautiful, the location perfect, the staff helpful and friendly. One can experience an entire week's vacation without ever leaving the Tropicana.”

Nov 20, 2007 by Ken from Yeadon, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quiet and convenient.
• A little far away from other resorts.

“Enjoyed the quiet and convenience of spa and stores.”

Nov 8, 2007 by Dennis from Brightwaters, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Convenient to boardwalk/ shopping.
• Bathroom sink drained slowly and shower curtain should be replaced.

“Excellent view of other casinos/ boardwalk and city. Fine shows and eating facilities. We will stay there again.”

Oct 25, 2007 by Jamie from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean and the staff was friendly.
• The distance from the lobby to the parking garage!

“The trop is lovely and I would stay there again. The room was clean and the staff was very friendly. The casino had a lot to offer and the shopping and food was amazing.”

Oct 21, 2007 by Tim from New Philadelphia, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Comedy club was excellent
• Room was not worth the money spent could of stayed at a cheaper motel and had a better room!

“Was not impressed with hotel at all. Will not be staying there again. I thought I was at an economy lodge when I walked in room.”

Oct 12, 2007 by Bruce from Newport News, VA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location-casino.
• Room.

“Ive stayed at other casino-hotels in the past. The layout, restaurants, etc. Were fine. However the room was disappointing, while clean, it was in need of refurbishing. Two light bulbs were burned out, a small refrigerator was sitting on the floor, and there was no amenity package in the room.”

Sep 21, 2007 by Wes from Williamsburg, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Great location.
• Very confusing parking and check-in.

“The route from the parking area to the check-in is very long and confusing. There are no signs indicating where to go.”

Sep 18, 2007 by Kevin from Baltimore, MD
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Had a casino and great restaurants.
• The rooms looked like an upscale quality inn if that.

“The rooms here are not what I would expect from a hotel pulling in millions from gamblers. The room was your basic quality inn type, it just happened to be on the 41st floor. The convinced to the casino and good food was great. Good enough if you want a room on the boardwalk. But wouldn't pay those prices when I could get better else where for the same amount.”

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Amenities at Tropicana Casino and Resort, Atlantic City

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Express Checkout Fitness Center or Spa Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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