Courtyard by Marriott Somerset

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User Reviews for Courtyard by Marriott Somerset, Somerset

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May 8, 2008 by Terry from Elizabethton, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff.
• Room.

“Carpet needs replaced, ceiling needs worked on, some work in bathroom.”

Apr 30, 2008 by Shalese from Sayreville, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• The staff.
• Prices in hotel cafe and lack of other amenities.

“If you are a business traveler, then this hotel is for you. Do not recommend for families with younger children.”

Mar 26, 2008 by Ranjeet from New York, NY
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• Near Ruby Tuesdays.
• Service was poor.

“Phones in room did not work. Thermostat didn't work. Front desk workers were not helpful, and seemed to ignore customers. Was given a room with a balcony, and balcony door was broken.”

Nov 8, 2007 by Parag from Utica, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean room with ample space to move around and nice view from balcony.
• Nothing to say.

“It is really a good hotel if you want to stay nearby the Indian community (Edison). The surrounding area is calm and quiet.”

Aug 9, 2006 by Beverly from Blakeslee, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Clean, comfortable, great beds.
• Dog in next room, housekeeper knocking on door at 9:30 am. Daughter's keys turned off at 11 am hotel is 12 noon checkout.

“It was very nice except for the dog next door, barking, do not disturb sign on their door. My daughters keys were inactivated at 11 am, it is a 12 noon check out, housekeeper knocking on our door at 9:30 am. I work in a hotel, and know what the correct procedures are. No one should be knocking before 12 noon, Site and book in room quote 12 noon checkout, housekeeper insisted to my daughter it was 11 am. Charge for incidentals still on my bank statement. Did not use any. Was told it would be off in 24 hours, we checked out on the 6th. It is still on my banking statement. Stayed many time at the Marriott Hotel in Somerset and never had a problem there for many years. Will go back to that hotel in the future, not the Courtyard.”

2 of 2 people found this review helpful.

Jun 23, 2006 by Ronald from Kennebunk, ME
Overall Rating: 9