Headquarters Plaza Hotel

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User Reviews for Headquarters Plaza Hotel, Morristown

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Jul 11, 2009 by Melissa from Knoxville,TN
Overall Rating: 5

• Not what you'd expect from a Hyatt.

“Needs refurbishing inside and out. Worn.”

Apr 1, 2009 by Chris from Fort Wayne,IN
Overall Rating: 10

• The hotel was very nice and it exceeded all of my expectations.
• The hotel's indoor pool was not open because of construction.

“We stayed there for the night and then took the train into NYC. This is a great way to go because they let you park in their parking garage for free all week. Everything about this hotel is awesome. It is connected to a movie theater too! The only drawback is that the pool was closed for construction. Call ahead of time to see if the pool is open if you really want to swim.”

Jan 22, 2009 by Louann and Greg from Chelmsford,MA
Overall Rating: 9

• Location and excellent bed.
• The hotel needs to be refurbished, but it is very clean.

“We would come back.”

Dec 14, 2008 by Frank from Hampton,VA
Overall Rating: 6

• Price, parking, skittles, superb pillow top matress.
• Bad room keys, pricey bar drinks, dated decor, drab window view, very limited TV programming.

“Location in Northern NJ is very convenient for the price but the urban setting of this hotel leaves something to be desired. Staff is better suited for business travelers while somewhat brusque, and efficient, not particularly warm or empathetic. Known problem with key-card maker led to avoidable trips up and down the elevator. Paint scheme and decor appears to be late 90's styling. TV is quite skimpy on the programming with only an essential cable news, weax, sports and an HBO channel. Some premium pay programming avail. Matress was above average king pillow top and white ginger toiletries were quite pleasent. Bar drinks were a bit high priced.”

Nov 2, 2008 by Judith
Overall Rating: 10

• Friendly, good food and. convenient

“The staff went out of their way to make sure we were comfortable. The food was excellent. Parking was convenient in the underground structure.”

Oct 31, 2008 by CarlosMono
Overall Rating: 9

• Nice location however facade doesnt look like great hotel or hotel at all.

“Great place to stay if you want a nice place convenient to Train station and need to be close to hospital etc. Morristown isn't my favorite town but this place is convenient.”

Oct 22, 2008 by Ann Marie
Overall Rating: 10

• Clean, safe, secure.
• Nothing.

“Excellent staff, friendly and helpful”

Sep 11, 2008 by Joe from Rochester, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Full service and very nice.
• Liked everything.

“This is a nice hotel, older but well maintained. Very nice full service hotel, with friendly, and helpful staff.”

Sep 10, 2008 by Doug from Contoocook, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• Overall atmosphere.
• Staff cannot find packages and parking garage is dreary and unfriendly.

“Good hotel for the price. Need to get control over parking garage. It took 20 minutes and a return trip to the lobby to get out of the garage on Sunday morning.”

Sep 8, 2008 by Diana from Chagrin Falls, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• No free breakfast or microwave.

“Wonderful stay with wonderful staff. Bar was friendly and walking directions were great. Walked to library, grocery, and train station. All in all a great place.”

Sep 4, 2008 by Alison from Woodstock, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Easy access to pool, spa, movie theater in adjacent building.
• Limited menu selection.

“I found it to be a pleasant and friendly atmosphere with easy access to major highways and local venues. The rooms were clean, comfortable and quiet. It is everything I would expect from a 3 star hotel.”

Sep 1, 2008 by Shelia from Bronx, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The accommodations, parking, staff was excellent.
• WiFi should be free. Insufficient lighting in the room.

“The hotel locations was great. The staff was very friendly and professional. The decor of the hotel was beautiful and modern.”

Aug 26, 2008 by Jm from Mandeville, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Perfect location for business trip. Plenty of restaurants close by.
• Room is not up to my expectations.

“This hotel has a nice location and plenty of restaurants around hotel. Would love to stay here again on my next business trip. Room condition is just so but very comfy bed makes it up for it.”

Aug 26, 2008 by Jean from Bloomfield, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff made you feels welcome and happy that you were there.
• I generally don't like parking garages.

“The rooms were spotless, extremely comfortable. The bar was lovely and the restaurant was welcoming with a well thought out menu and the food was wonderful.”

Aug 24, 2008 by Bruce from Fredericksburg, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[5]

• Location.
• Parking (baggage loading) was a bit tedious.

“Good location, nice place to stay for a business traveler.”

Aug 24, 2008 by Elliot from Little Deer Isle, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, friendly staff, transportation to NYC.
• Lacked room amenities, fee for internet, noisy toilet.

“Great staff, great location, very good nearby Restaurants.”

Aug 20, 2008 by Ellie from Chatham, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The location, health club facilities, friendliness of staff.
• The hotel room needs updating and refurbishing, no mini-fridge, bathroom sparsely equipped in room.

“The hotel was well located, with a number of good restaurants nearby. The room we were in was a good size, with space for a nice desk and reading chair in addition to the king sized bed. It was clean enough, although the furnishing and bathroom were a bit dated and we could have used a little fridge. But the hotel itself had a nice bar area, which offered Starbucks coffee in the mornings, an exceptionally good health club facility and an adjacent movie theater, and a good parking facility with easy access.”

Aug 16, 2008 by Barbara from Mooresville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Attached to movie theater and convenient to downtown.
• Pool was inside health club and used by public, not just hotel guests.

“The hotel was nice. The staff was friendly and the rooms were comfortable and well appointed. My kids had to swim around private swim lessons taking place and only use a third of the small pool due to lap lanes. But, it was still enjoyable.”

Aug 11, 2008 by Derrick from Cary, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable bed and duvet, great location close to downtown and train.
• I would have liked a simple breakfast included for this price.

“A classy hotel with attentive staff and modern, stylish design. Walking distance to downtown Morristown and the train to New York.”

Aug 10, 2008 by Thomas from Stratford, CT
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[2]

• Comfortable beds.
• Water comes out of the faucet like a trickle.

“Was charged $6 for a bottle of water which I did not use? The price of the bottle in itself is outrageous, but being charged whether you use it or not is more so. I called to complain that the charge was on my bill and was told it would be removed. It was not. I had to ask a second time for it to be removed. We'll see if it still hits my credit card.”

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Amenities at Headquarters Plaza Hotel, Morristown

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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