Headquarters Plaza Hotel

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User Reviews for Headquarters Plaza Hotel, Morristown

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Apr 26, 2008 by Vivian from East Aurora, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• The lobby area pleasant and inviting.
• Access to parking garage and exits from garage to main streets tricky, no left turn out of garage.

“Everything I expected no surprises or hidden costs.”

Apr 22, 2008 by Curt from Venice, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, good beds, good food and bar area. Free parking.
• Nothing.

“Great place to stay if in the area. Good Food and Bar. Nice Rooms (although slightly dated) were clean and comfy. A+ Staff!”

Apr 21, 2008 by Jack from Rockwall, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[7]

• Location.
• Bathroom bad shape, Furniture old and scratched, Fixtures mounted cockaded.

“At best this is a 2 Star. Large Water spot on ceiling. Furniture old and scratched. Extra bed pillows and blanket remained in corner after first night. No writing material or pen. Ceiling light fixtures not mounted fulush to ceiling. Water sprinkler cover hanging over sprinkler nozzle. Bathroom wallpaper separating and patched. Bathtub sealer separated. Tile grouted missing or cracked. Tile about to fall off near bathtub. Bathroom ceiling light broke. Two shelve refrigerator just placed on floor. You had to get on knees to utilize. No cushion under carpet.”

Apr 17, 2008 by Margaret from Buchanan, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Check in parking.

“Impressive lobby, courteous helpful staff great location.”

Apr 17, 2008 by Joan from Rockville Centre, NY
Overall Rating: 8
Cleanliness:[5] • Staff:[2] • Location:[9]

• It needs to be cleaner rooms and public spaces.
• Convinced.

“When it was renovated it was beautiful but now the bloom is off the rose. It never fails but the cleaning staff does not do a good job. Also the plumbing needs attention water does not go down in the tub and the toilet does not flush well. When they renovate they never change the plumbing. It makes a stay of longer than one night so annoying. The staff at the front desk are just a little too crisp to the point of being unfriendly.”

Apr 16, 2008 by Amy from Oneonta, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Starbucks coffee in lobby, clean.
• John Birch society held dinner in one of rooms.

“Clean, convenient for business in town and good salads and coffee.”

Apr 16, 2008 by Dave from Shelburne, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very helpful.
• Under renovation.

“Spacious rooms; nicely appointed, friendly staff, what's not to like?”

Apr 15, 2008 by Gail from Monmouth Beach, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, convenient, lovely room, great bedding.

“It was great - clean, easy, made my trip easier which is all I care about - great pillows.”

Apr 14, 2008 by John from Seattle, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Large room, very comfortable bed, high quality furnishings.
• Room not dark enough at night, restaurant expensive.

“This is a very good business hotel located in Downtown Morristown, convenient to the nearby universities and a few very good places to eat. The surrounding streets are rather complicated at first, so it is hard to get around.”

Apr 14, 2008 by Miguel from San Diego, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location at Downtown area.
• Upon leaving, I ordered a taxi but hotel booked me a town car and I paid excessive amount to airport.

“I enjoyed the stay, the hospitality up until the last moment. The hotel does not have shuttle to airport, so I asked for a taxi. I paid $80 for town car ride to the airport when a taxi would have cost me $50.”

Apr 7, 2008 by Audrey from Mountain View, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[7] • Location:[10]

• Staff member got me glass of milk from hotel kitchen after hours.
• Hotel was noisy from air handling systems, restaurant refrigeration unit, water pipes.

“This hotel is old with old plumbing, noisy air handling systems, ice machines, equipment which kept me awake the first night. I changed rooms for the second night early in the morning when I was able to get answer at front desk. Have too few staff at front desk therefore, unable to cope with registrants, those checking out, guests requests, concierge services, etc. As result no one gets good customer service. The place was decorated for modern look but not for comfort from bed linens to monstrosity of clock that needed a sheet of instructions with diagrams to understand. They tried to mimick modern comfort look in bedding but ended up with mattress pads that shifted in the night and didn't allow for varying needs in warmth. Ugh, I felt this hotel akin to old motel 6 with veneer of cheap redecorations. Seats in dining room were cheap and uncomfortable didn't fit anyone's body contour and added pillow was dirt and dust collector which didn't add comfort but unsanitary in public eating establishment.”

Mar 28, 2008 by Jm from Mandeville, LA

Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location.
• No bell boy.

“If you're into Thai food, go to Origin (duck) or Sirin (scallop). Both are excellent restaurant and very good service.”

Mar 26, 2008 by Christine from Bear, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free parking and nice bar.
• Room was a little dated.

“Perfect location in Downtown Morristown. Hotel is close to all attractions and best choice if staying in Morristown for leisure.”

Mar 24, 2008 by Barbara from Middletown, RI
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Very professional.
• Mold in the bathtub area.

“Beautiful lobby and bedroom area. Was very disappointed in the amount of mold in the bathtub area. Broken tiles re-glued with mold in between not what I would expect.”

Mar 23, 2008 by Leah from Durham, NH
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• The lobby was absolutely gorgeous.
• The bathrooms weren't super clean, though in no way dirty.

“I loved this hotel. The rooms were spacious, the lobby/bar was beautiful (I loved the twin glass chandeliers at the entrance!), parking was free and under the hotel (so we stayed dry in a downpour), and the staff was incredibly friendly. Not to mention the bed. I didn't want to get up! It was quiet, warm, and just what we wanted and I loved the iPod at home radio/alarm.”

Mar 22, 2008 by Elaine from Hillsborough, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was outstanding.
• Nothing.

“Everything was outstanding.”

Mar 11, 2008 by Katie from Somerville, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The restaurants were great.
• The staff was just too in your face.

“Very nice hotel - nothing extraordinary, but all of the amenities and quality you would expect. The staff tried very hard to be helpful, but having them swarm around whenever you entered was annoying.”

Mar 5, 2008 by Joseph from New Ipswich, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was as good as we expected.
• One of the elevators was under repair.

“Excellent, especially for the price!”

Feb 27, 2008 by Ellen from Kentwood, MI
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[10]

• Lobby was beautiful and check in a breeze.
• Room was smoky (requested nonsmoking) and no housekeeping.

“Location and lobby were great. Room was not.”

Feb 1, 2008 by Avi from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice place to relax. beautiful lounging area and amenities.
• Nothing to say.

“Great staff. Great service I am a repeat customer there coming from Brooklyn just to hang out with my family there and shop for the weekends.”

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Amenities at Headquarters Plaza Hotel, Morristown

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable VIP Rooms/Services