Westin Princeton at Forrestal Village

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User Reviews for Westin Princeton at Forrestal Village, Princeton

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Sep 12, 2008 by Lisa from Ross, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable bed, coffee in room.
• Poor towels, no toiletries, no coffee in lobby, poor signage - couldn't find it at first.

“Definitely under remodel for a reason. Halls and public areas were not up-scale. They should have had a concierge and welcome table in lobby with coffee and milk. Nice bar tender and very pleasant desk staff. The rooms were larger than the Hyatt where we usually stay and the beds were very comfortable, but it is further down the road from Princeton. Bring your own toiletries here, they don't provide much.”

Sep 8, 2008 by Jim from Philadelphia, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[8]

• The bed was nice.
• Pool area was unclean, outside pool closed while lithe temp was 90+. Hot tub was closed but the local inspector and was green.

“This was at best a 2-2.5 star facility. The building is under construction and is old and outdated. No snacks were out in the afternoon and no paper in the morning. The majority of the pool facilities were closed, the hot tub by the county inspector. I am not sure when this was a 4 star hotel but it is currently well below that mark.”

Aug 28, 2008 by Dc from Brooklyn, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Price.
• Definitely not a 4 star hotel.

“Not a 4 star hotel.”

Aug 18, 2008 by Anne from New York, NY
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[8]

• Westin bedding, showerhead. customer service, lobby beverages.
• Pool area was not well maintained (pool was not skimmed). Hallways carpets were quite dirty.

“Good for business travel and room was what you would expect for a Westin. However, I was surprised for price that TV was such poor quality and the pool areas were not well maintained.”

Aug 14, 2008 by Tony from Wilmington, DE
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff.
• Lot under construction.

“The Westin is currently undergoing some changes. They are taking out the Sushi bar, which was excellent, and replacing it with something rather uninspiring. While the construction is being kept out-of-the-way it is still happening. There are excellent places to eat within short walking distance, and many more within a short drive. The rooms are clean, if not a bit Spartan for a four-star. Internet access is, of course (for a four star) and additional cost (2 and 3 stars generally do not charge extra for this service in my opinion). On the bright side, the staff at this hotel is absolutely top-notch. They are fast, efficient, friendly, and completely customer focused. I wish the airline employees I traveled with to get to the Westin at Forestall Village could experience the level of customer focus by the staff there and learn how it's supposed to be done!”

Aug 14, 2008 by Angel from Wethersfield, CT
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Close location to Princeton.
• Slow service.

“Great location, close to Princeton, restaurants and businesses. Hotel is definitely not a 4 star - more of a 2.5 to 3 star hotel. Staff was over extended and the hotel's cleanliness was not up to standards.”

Aug 11, 2008 by Jack from Dingmans Ferry, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Pool.
• Older.

“This hotel was adequate. It was a bit older and renovated. The room was bit musty smelling.”

Aug 6, 2008 by Doreen from Westford, MA
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[6]

• We did not like it at all.
• Whatever stores there are were horrible, but most were empty buildings.

“Our room was in a corner with a view of a building and a big tree.”

Aug 6, 2008 by John from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Comfortable bed, good shower, nice decor / atmosphere, free water bottles in lobby, free parking.
• Food was expensive.

“Comfortable, clean and convenient, the Princeton Westin made my stay there a pleasure. The hotel staff was extremely helpful and courteous. The decor and atmosphere were soothing and pleasing.”

Aug 4, 2008 by Kenny from Carmel, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[6]

• I like the bed, very solid.
• The carpet floor in the hall way was dirty.

“The hotel staffs was not friendly. The hotel looks old and due to major upgrade. The carpet in the corridor and inside the room are very old. Not a four star hotel that I know.”

Jul 29, 2008 by Alison from Schenectady, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great price & nice location.
• More accommodating to the business travelers.

“Overall a nice place to stay, a bit disappointed that the hot tub was out of order as well as the ice machines on the floor we stayed & the floor below. Wish there was a fridge in the room, since the last Westin hotel I stayed in had a fridge in the room.”

Jul 22, 2008 by Karen from Washingtonville, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient to restaurants, easy to walk around town, pool, fitness room.
• Shows wear in carpet in hallway, tiles in bathroom, carpet and furniture in room.

“This hotel was convenient to where I did business and convenient to nice restaurants. The area was easy to walk around. It does contain a restaurant, pool and fitness center but for a four star hotel it is showing a lot of wear in the carpet and furniture.”

Jul 15, 2008 by Kimber from Celebration, FL
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Excellent setting! Staff was friendly and helpful!
• Room size was a little small.

“Excellent place to stay. Great location. Beautiful grounds and accommodations for everything. The staff was friendly and helpful. Superb!”

Jul 8, 2008 by Lannie from Davidson, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I really like the whole atmosphere of the hotel.
• They could definitely have more maps and area information available. Information about taking the train into NYC would be helpful as well.

“I consider myself a very picky person so I am always keenly aware of my surroundings when staying at a hotel. With that said, the first thing I noticed about this hotel was the White Tea scent that filled the air. It was not an over powering smell but it made me feel more at home. My husband and I were warmly greeted at the door. Although all of the front desk attendants were busy assisting other customers at check-in, they were quick to let us know that someone would be with us shortly. The room was very clean and comfortable. I did not like the view of the roof but the double headed shower made up for that. We ordered from the late night menu and we were pleasantly surprised that the food arrived within 20 minutes. The food was a little pricy for what we ordered but I guess that is the price one pays for convenience. Overall, we enjoyed our stay and we will definitely stay again.”

Jul 8, 2008 by Stephen from Jacksonville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful grounds and nearby shopping.
• No refrigerator in the room.

“We have stayed in this hotel several times. It never disappoints. If you are not in a conference and are staying there it can be a little uncomfortable due to the conference attendees.”

Jun 27, 2008 by Ramiro from Copperas Cove, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Beds were comfortable.
• Felt like we were in a dorm room.

“Located on highway 1.”

Jun 1, 2008 by Fern J. from Nesconset, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very clean and convenient.
• Rooms are very tight, too much furniture.

“The hotel is conveniently located to business facilities of the Princeton Corporate area. Staff is friendly and attentive. The rooms are efficient but too crowded. I had a room with two beds that should have had only one bed in it.”

May 29, 2008 by Andrew from Ijamsville, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[7]

• Nice Location- felt safe and fit our one-night need.
• Staff could not get ANY request we made correct.

“The hotel is located in a large business-park-like area. A Ruth Chris Steakhouse is under construction next to it. The rooms were kind of clean, but the staff could not get any requests we made (like may we have 3 extra pillows) correct. They kept bumbling over and over. It was laughable. The hotel communication is broken somewhere, so if you want good service it's not here. Also, the food in the Sushi Restaurant was of very poor quality. I'd eat outside the hotel next time. But it was convenient.”

May 27, 2008 by Nicole from Essex Junction, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Exceptional front desk staff. Comfortable bed.
• Internet not free.

“Fabulous location for me! I would stay here again! The rooms were comfortable with a great bed.”

May 22, 2008 by John from Urbana, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Price.

“The Westin Forestall Village aims for the upscale market. However, the rooms are small and the bathroom/vanity areas are modest and poorly lighted. The staff communications seemed poor: service calls were not returned, or room attendants showed up without warning.”

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Amenities at Westin Princeton at Forrestal Village, Princeton

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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