Springhill Suites Willow Grove

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User Reviews for Springhill Suites Willow Grove, Willow Grove

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Sep 10, 2009 by Walter and Elizabeth from Dubois,PA
Overall Rating: 8

• Was close to all we needed to do.
• Room was too far away.

“Was clean, tidy and comfortable.”

Jul 7, 2009 by Kenneth from Moultonborough,NH
Overall Rating: 10

• Immaculate, well appointed, attractive room with very good continental breakfast.

“This hotel is well located in the Willow Grove area of greater Philadelphia. The rooms are suite styled with small kitchen, sitting room and bedroom. The rooms and hotel in general are immaculate and well maintained. The continental breakfast is more than adequate to start your day with options including pastries, cereals (hot and cold) precooked scrambled eggs, waffles and juices.”

Apr 23, 2009 by Lou from Newport News,VA
Overall Rating: 10

• I liked the way the room was arranged, the kitchen area and the onsite laundry.
• I did not like the cooler in the room. I was expecting a fridge.

“I will definitely use this hotel again when visiting family in local area. We were comfortable, and truly enjoyed the breakfast. The food staff and the housekeeping staff were wonderful as were desk staff. Thoroughly enjoyed!”

Feb 4, 2009 by Deek from College Park,MD
Overall Rating: 8

• Good coffee in the lobby was a nice welcome.
• Breakfast was mediocre - a very limited offering of fair food.

“The room itself was comfortable and a good size for the money. The front desk staff was very friendly and efficient. I liked the round-the-clock good coffee in the lobby.”

Dec 17, 2008 by Tim from Cincinnati,OH
Overall Rating: 10

• Upscale feel in a smaller facility.
• Would have liked later access to pool and whirlpool (closed at 11 PM) and I am used to a much firmer mattress but the bed was still cozy.

“A big welcoming lobby with gas fireplace, a large dining room for the breakfast service, and a very large staircase to the first floor of rooms makes for a big hotel atmosphere without the big price. Helpful, friendly staff and the nicest exercise room I've ever seen in a mid-priced hotel. Newer ellipticals and treadmills with built-in individual TV screens were a welcome amenity. A large room with kitchenette and a roomy tub/shower made for a comfortable stay. The only negative which was a very personal preference is that our beds were not very firm which is somewhat hard on my lower back.”

Sep 4, 2008 by Ray from Troy, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Surprised with the room overall. A wonderful experience.
• The breakfast buffet did not offer many healthy options.

“I would recommend staying at this hotel. On our next visit to the Philly area, we will be staying at this hotel again.”

Sep 3, 2008 by Brandi from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[8]

• I enjoyed the layout of our room.
• Staff was not very friendly.

“This hotel was great because of the lay out of the room. The complimentary breakfast was a god send especially traveling with two younger children. Only disappointment was that due to planned activities our children did not get to enjoy the swimming pool.”

Aug 14, 2008 by Barry from Milford, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location to my ultimate for destination.
• 2nd queen bed in room directly in front of clothes closet.

“Quiet, well located for a business traveler into the Horsham/Willow grove/Ft. Washington area.”

Aug 7, 2008 by Katie from Sherman Oaks, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The suites were much larger than I expected. It is unfortunate that I was not staying longer to appreciate it.
• The dozens of kids that were running all over the dining area.

“Overall, the rooms were large and comfortable, and the hotel was conveniently located right off the turnpike. As a solo leisure traveler, I did not care for the dozens of kids that seemed to be running all over, but staff was helpful & friendly. I was pleased.”

Jul 10, 2008 by Wilhelm from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked everything about this hotel, staff, facilities, cleanliness, everything.
• Nothing I can think of.

“What a great stay we had at this establishment. The staff was truly friendly, courteous and professional. Free internet, pool and whirlpool and exercise room. The rooms were great, comfortable and super clean. What a great experience staying here, we loved it, oh and the breakfast was very good too.”

Jun 16, 2008 by Beana from Brooklyn, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good breakfast selection. Nice clean room.
• Awkward access to the ground floor.

“Over all I really liked this hotel. Make sure you get to breakfast early, though. The waffle station was a nice touch!”

Jun 5, 2008 by Char from Abington, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was wonderfully clean. This sink, counter, mini refrigerator and microwave in the room were just right.
• The towels were thin and small.

“This place was just right. It was clean, comfortable, had a great seating area in the room and had a mini kitchen. The beds were comfortable, too. The desk and free internet service made it possible to get a lot of work done.”

May 30, 2008 by Candace from Lynn Haven, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Excellent desk staff and yummy continental breakfast.
• Tub/shower was sanitary, but had bits of soap scum.

“Another consistently pleasant Marriott stay. Grounds were very nicely planted and maintained. Remarkably, though well situated, this hotel sits on a very quiet street. Rooms were comfortably arranged for the family. All but one of the staff members we encountered were textbook-perfect: friendly, helpful, charmed by our three young children, etc. Even the other one would have been considered fine in another hotel chain. Do make use of the dining guide provided by the hotel. Their suggestions are good and directions are easy to follow.”

May 30, 2008 by Onyeka from Sayreville, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The food, the bed and everything.
• Nothing.

“The food was good. I requested a late check in and the front desk did not mind. The hotel is 100% non smoking and I love that.”

May 22, 2008 by Gail from Commerce Township, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were spacious. The staff was friendly. The gym had good equipment.
• Pool is too small. Treadmill not working correctly. Would have preferred scrambled eggs instead of the egg thing that was served at breakfast.

“We came in for a wedding and very much enjoyed our stay. We traveled with several young children and they very much enjoyed the pool in their free time. Although the pool is a bit small, the hotel itself was very clean, spacious and the rooms were nice. The morning breakfast was just right for families with kids as well as business travelers.”

May 13, 2008 by Robyn from Woodside, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The size of the rooms and breakfast.
• The curtains didn't close.

“Excellent stay for the price. I would stay here again, great room and great beds!”

May 8, 2008 by Einar from Morgan Hill, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Breakfast was fine. It had a refrigerator in the room.
• They refused to give us a king room even though the hotel was not full.

“We stayed at 3 hotels on this trip and this was the only one that would not let us have a king bed. They said their computer code would not allow it. The bedroom was very crowded with 2 doubles. It is in an obscure location with the entrance not on the address street.”

May 4, 2008 by Kathy from Fairport, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Cleanliness.
• Room was way too small, beds uncomfortable.

“The room was very clean. It should not be referred to as a suite, way too small.”

Apr 29, 2008 by Kelly from Arlington, VA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] •

• Spacious rooms.
• They gave me the wrong room # and I walked in on someone.

“The hotel was spacious and a typical Suburban hotel.”

Apr 16, 2008 by Bingming from Natick, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very practical, clean, spacious.
• None.

“Better than many 3-4 star hotels in terms of in- room facilities, space.”

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Amenities at Springhill Suites Willow Grove, Willow Grove

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Coffee Maker in Room Continental Breakfast Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities Microwave Parking Phone with data port Pool Radio Refrigerator Restaurant Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service Wet Bar

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