Hyatt Regency Philadelphia at Penns Landing

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User Reviews for Hyatt Regency Philadelphia at Penns Landing, Philadelphia

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Feb 1, 2010 by Doree from Burlington,KY
Overall Rating: 9

• Comfort
• The lock on the room door did not work.

“Excellent place to stay”

Jan 22, 2010 by Susan from Holtsville,NY
Overall Rating: 10

• Clean, modern, updated. Quality I expected from Hyatt.
• Cost of self parking twice that of lot right next to the hotel's lot.

“Easy to access from highway, on waterfront. Quality furnishings and bed Hyatt is known for. TV remote not working properly, we called and someone was 'coming right up'. No one came for an hour, we finally left to go out to eat. Otherwise exceptional quality room and service I have come to expect from Hyatt.”

Jan 20, 2010 by Wendy from Easton,PA
Overall Rating: 7

• Location was close to where I needed to be. Within walking distance to Chart House Restaurant.
• Only 2 drinking glasses and 3 towels per room. I've stayed at 2 stars that provide more of both.

“ It is a great location but it is definitely not a 4-star. I've stayed at 3 star hotels that were definitely better and they provided 4-6 drinking glasses as well as 4 towels per room. Also, our fridge did not work in our room. Would not go out of my way to stay here given the number of hotels in this area. Parking cost $29.00 + $5.80 parking fee on top of that! ”

Jan 19, 2010 by Marishka from Lynn,MA
Overall Rating: 10

• The room was clean and had a great view.

“ This hotel was very nice. We had a corner room with a view across the river into New Jersey and also looking down the river. The bed was very comfortable and the pool was very nice and relaxing after the ride down. ”

Jan 13, 2010 by Amanda from Hightstown,NJ
Overall Rating: 10

• Pleasant staff and extremely comfortable beds.

“We enjoyed our stay thoroughly, and appreciated being able to purchase light breakfast foods without having to sit down at the restaurant or order room service.”

Jan 12, 2010 by Pete from State College,PA
Overall Rating: 8

• Helpful staff and a great river/city view.
• Poorly maintained smoking floor and expensive parking.

“Had a good stay and even better experience with the staff. The parking was expensive however on location. The smoking floor included a crack in our sink, a dirty bathtub, and not working ice or vending machines, however.”

Jan 9, 2010 by Kelly from Amherst,NY
Overall Rating: 9

• Great location and within walking distance of good, affordable restaurants and located in a safe neighborhood for walking.
• Concierge was nice and helpful but seemed to be fishing for tips.

“Nice, felt secure, bed and pillows were very comfortable and nice modern bathrooms.”

Jan 4, 2010 by Frank from Quakertown,PA
Overall Rating: 10

• Wonderful view of the city.

“It met my expectations and beyond. This was my second experience and I have been totally satisfied with both stays. Use Priceline.”

Dec 28, 2009 by Samantha from Cottonwood,AL
Overall Rating: 10

• Location!
• Nothing at all.

“It was beautiful, felt completely at ease, staff was wonderful, and the view out my window was lovely!”

Dec 20, 2009 by Sue from Woodbridge,CT
Overall Rating: 9

• Convenient.
• None.

“This hotel has recently been remodeled and is VERY nice.”

Dec 10, 2009 by Sam from Arnold,MD
Overall Rating: 10

• Rooms are quiet, spacious, clean and very comfortable.

“This is an attractive, modern and comfortable hotel located on the Eastern side of Center City Philadelphia. The staff is friendly and
helpful. The rooms are beautifully yet simplistically appointed.”

Dec 2, 2009 by Megan from Long Island City,NY
Overall Rating: 8

• The room was fantastic, very comfortable bed, clean, great view.
• Large wedding party gathering in the lobby for a good 2 hours, loud, in the way.

“Great hotel, especially for the price. Within walking distance to the old city and plenty of dining and shopping options. Perfect for us, a 20-something couple looking to get a great clean room at a good rate.”

Dec 1, 2009 by Vida from Berwyn,PA
Overall Rating: 9

• The rooms were great. We also upgraded to a better view and it was great!

“The manager gave me such trouble about accomodating my request to have a later check-out. The front desk staff was not very friendly either.”

Dec 1, 2009 by Kate from Arlington,VA
Overall Rating: 8

• Comfy bed.
• Clumsy and lengthy check-in.

“My first impression of the lobby and entrance was that it was attractive but smelled of cigarette smoke. Checking in was so slow and the agent tried very hard to downgrade my reservation to a smoking room or 1/2 a suite with a roll-away bed (which was not present, in fact). I went right back down and spoke to another agent, who honored my reservation without a fight. Hold your ground.”

Nov 30, 2009 by Bill from Port Washington,NY
Overall Rating: 9

• Location is near good restaurants and historic sites.

“Great location for a short stay in Philadelphia.”

Oct 19, 2009 by Doris from Charlottesville,VA
Overall Rating: 10

• Great location and excellent staff!

“We were very pleased with this Priceline selection. It was an excellent location and the overall visit was a great experience.”

Oct 18, 2009 by John from Colorado Springs,CO
Overall Rating: 10

• Nice size rooms, high quality beds and sheets, and nice desk.
• Nothing.

“Very friendly front desk. Nice views of the water. Short $8 cab ride to Reading Terminal Market.”

Sep 17, 2009 by Marie from Richmond,VA
Overall Rating: 1

• Nothing.
• From the time I drove up to the hotel the attendants outside rushed me out of my car told me to back up the car, that I nearly had an accident.

“From the time I arrived at the hotel I was rushed out of my car before I even had chance to pull the car to the side. When I checked in the hotel the reception were very unfriendly and when I asked what room and bed I was getting they said that, they could not give me specifics or details on the room size or bed. I arrived at approximately 7 PM, was tired and hungry from a six hour drive and when I went into the restaurant the waiters were extremely unfriendly so I left the dining room and went to find a restaurant outside of the hotel. I will never stay at a Hyatt hotel again.”

Sep 15, 2009 by Brian from Park Hills,KY
Overall Rating: 8

• Nice location.
• Unresponsive staff, placed us in a handicap room without asking.

“Hotel was in a great location and the staff was friendly. However, we were placed in a handicap room without asking us about it and the staff did not deliver personal items to the room as requested.”

Sep 11, 2009 by Eric from Houston,TX
Overall Rating: 10

• I like the hotel was far from main downtown, but walking distance from historic areas.
• It was the closest hotel to Camden, NJ...the most dangerous city in America!

“The hotel was perfect if you wanted to travel with a spouse for a nice romantic trip. Clean rooms, helpful staff (checked in at midnight to a very cheerful employee), good location. The gym was nice, but if the weather allows, I would recommend a short run or walk along Penn's Landing. It provided a calm scenery to a busy city.”

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Amenities at Hyatt Regency Philadelphia at Penns Landing, Philadelphia

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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