Comfort Inn Downtown/Historic Area

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User Reviews for Comfort Inn Downtown/Historic Area, Philadelphia

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Apr 13, 2008 by Don from Portsmouth, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Noise.

“The location is very good for Penns landing and the historic Philadelphia district. Parking costs about 20 bucks extra. The elevated train across the Jersey Bridge is very noisy and while it didn't bother me other travelers may find it excessive.”

Apr 7, 2008 by William from Berlin, MD
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[5]

• Room was clean.
• So close to the highway traffic, sleep was difficult.

“Located in a central part of town, construction at the hotel was difficult. Breakfast was not well managed.”

Mar 20, 2008 by Tom from University Park, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[5]

• Shuttle service to Downtown area-FREE.
• Next to railroad tracks-noisy!

“The staff was VERY friendly, courteous, competent, and helpful. We got a great value at this hotel that has a nice proximity to Downtown.”

Mar 16, 2008 by Mary from Salem, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Met a request for a room change promptly and professionally.
• Too small a breakfast room.

“Perfectly-located for our visit to a family member in Fishtown. Great for a nice walk along the river in the morning. Once we changed rooms farther from the on-ramps to the Ben Franklin bridge, it was very quiet all night.”

Mar 9, 2008 by Alvin from Garland, TX
Overall Rating: 1
Cleanliness:[6] • Staff:[2] • Location:[9]

• Location to the work site, and the continental breakfast.
• Noisy.

“I would consider this location as a last choice.”

Mar 3, 2008 by Shannon from Albany, GA
Overall Rating: 8
Cleanliness:[5] • Staff:[6] • Location:[4]

• I liked the king-size bed and the spaciousness of the room.
• It was close to the highway so it was noisy and thus some residents were a little boorish; hard to find street parking.

“Overall it was a decent experience. The staff was friendly and the continental breakfast provided was nice (waffles, bagels, yogurt etc.) The lobby looked decent with a few colorful pieces of decor to add to the mellow ambiance. Elevators were squeaky. Street parking was nearby but some meters were out-of-order and free parking did not begin until 10pm. Penn's Landing was close by but only a few restaurants within walking distance; shopping was farther. Located really close to highway (I-95) so it was difficult to fall asleep. Television did not have CNN and I couldn't access the wireless signal or network even though the hotel did have wireless.”

Jan 28, 2008 by Gaurav from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[2] • Location:[8]

• Well furnished rooms.
• One receptionist was more interested in her personal telephone call.

“Excellent room, clean and well furnished. Unhelpful staff, one lady, who was more interested in her phone call than assisting me. She apparently called a taxi which didn't show up. I asked her to call again, which she did and it showed up in 2 minutes. She didn't seem to notice that I had waited 20 minutes for a taxi in the lobby. Personal calls should not be taken at the front desk in front of the customer, making the customer wait. The man on duty the night before was very helpful and professional, so it is sad to see the reputation of the staff spoilt by just one staff member.”

Jan 26, 2008 by Ronald from Uncasville, CT
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[1]

• Courteous shuttle driver.
• No shuttle service from noon to 4 pm.

“Locater map did not show interstate between hotel and attractions local Subway nearby high noise level all night. Poor assistance from staff on local attractions.”

Dec 9, 2007 by Ginny from Center Harbor, NH
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[4]

• Convenient shuttle into city.
• No restaurant.

“This hotel was about what I expected, however, the desk clerk told me she didn't want to put me on an upper floor "because there are only rooms by the elevator or adjoining rooms and I never put single women in those rooms." as it turned out, I never felt my safety was in jeopardy, but it was an off putting statement.”

Nov 20, 2007 by Jean from Evansville, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Personnel were very friendly and helpful.
• Hotel is located next to interstate 95. It was very loud and drafty. Walking to historic sites was somewhat difficult.

“The hotel is not new. The windows were drafty. The noise from interstate 95 right out our window kept us awake at night. Although only a few blocks from the historic sites, we had to walk several blocks to be able to cross the interstate. The area is near the peer which is okay during the day but not the safest part of the city at night.”

Nov 19, 2007 by Fred from Brooklyn, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[4]

• Clean; met my price requirements; helpful shuttle service.
• On the highway; somewhat desolate location.

“Overall, a reasonably good hotel. The room was clean. The location is handy for getting to the Old Town of Philly, but it is oddly placed on the wrong side of the highway so getting to the hotel itself involves walking over a relatively desolate overpass, down a flight of outdoor stairs and along an access road. For daytime excursions into town in nice weather its not a problem, at night and in the rain, its a bit uncomfortable. They offer a free shuttle which is helpful.”

Nov 12, 2007 by Edsel from Shaker Heights, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Economical.
• Hair in the sink on check-in.

“Located in Penn's landing which is a 3-4 block walk to Market Street. However, the free shuttle service is dependable and excellent. Breakfast is above average. Rooms are comfortable, somewhat noisy (next to the freeway) but great value at the price I paid.”

Nov 8, 2007 by Patrick from Woodside, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Staffs were very helpful and friendly.
• It was a little expensive for a comfort inn.

“Very friendly and helpful staff, convenient shuttle to and from city center and historic sites. Good location for visiting old city and independence national park. A little pricey, but not bad for a weekend getaway.”

Oct 8, 2007 by Nikki from San Francisco, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[7]

• The manager was friendly and helpful.
• The hotel was dirty and rude staff.

“The hotel is definitely not even a 1star hotel. Dirty rooms, elevators, and lobby and breakfast area. Was cheap, but next time would stay in a more expensive hotel to have a little bit nicer of a stay. Also, the "free shuttle" has a lot of stupid restrictions, such as does not operate between 12-4pm!”

Oct 3, 2007 by Martha from Newtown, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• They overbooked and so could not fulfill our reservation.
• They tried to send us to another hotel 30+ minutes away.

“They tried to send us to another hotel that was located more than 30 minutes away (although they said it was closer luckily I know the area). We finally decided to simply cancel our reservation and stay with family.”

Sep 21, 2007 by Amy from Reston, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• The staff was friendly and knowledgeable about the tourist attractions in Philadelphia.
• The courtesy shuttle did not run at all the first day.

“The hotel was very convenient to downtown historic area, close enough to walk if you chose to. I would recommend asking for a room with a river-view, the other side of the hotel backed up to i-95 w/ lots of traffic noise. The continental breakfasts were good but very crowded, not enough seating. Disappointed that the room rate did not include parking. Overall, hotel was a no frills stay convenient for sight-seeing and compared to other hotels in the historic district, the room rates were a bargain.”

Aug 21, 2007 by David from Passaic, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• View.
• Elevator did not work at check out I had to make four trips to the 9th floor.

“Hotel staff friendly; Clean facility; slow check-in check-out; elevator broken; overall, you get what you pay for.”

Aug 2, 2007 by Rob from Orlando, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff very accommodating , and free shuttle.
• Small breakfast area, very crowded.

“Would highly recommend this hotel to any one, location was great and free shuttle to all city center attractions. Staff was very helpful with luggage storage until check in and then again held luggage until early evening cab to airport, well after check out. Beautiful view of bridge and water front area.”

Jul 31, 2007 by John from Syracuse, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good area.
• Paying for parking, no place to eat at the hotel.

“No stay.”

Jul 17, 2007 by Margo from Waldorf, MD
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[6]

• The hotel was relatively close to Franklin Institute which is where I visited, thus requiring me to stay in Philadelphia. My room was neat and clean.
• The staff was not professional. I was not greeted as though my business mattered. One staff member was wearing a dirty shirt.

“The location is in a place allowing for easy access to many activities in downtown Philly. My room was clean; however, it faced a major highway and subway track. The constant traffic made sleeping impossible for me. Make sure to request a room away from the highway. The elevator was filthy and although cleaning staff boarded the elevator and saw the same substance that looked like either chunky vomit of smooshed crumbs with some type of juice, they did nothing to clean it up or have it cleaned up. I road the elevator up and down at least twice and the substance remained and it was in an obvious location. One had to tip toe not to step on some part of it. I called, this location, from Franklin Institute and requested directions. The phone was hung up (I could hear the clanking of a receiver being placed back into the cradle) instead of placed on hold during my first call. When I called back I was told well you know we have to check in people then we will get to you. The directions given were incoherent and I had to stop at another hotel in order to get clear directions. The staff treated customers rudely and responded to a gentleman's request/comment by saying oh well. I asked for a late check out the following morning and I was told no, we aren't having those today. No apology or even we can give you 30 minutes if that would help. I felt I was a bother to the staff I interacted with. If I hadn't paid through a third party I would have requested a refund and stayed somewhere else. It also should be mentioned that there is an additional $20 charge for parking.”

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Amenities at Comfort Inn Downtown/Historic Area, Philadelphia

Bar/Lounge Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Microwave No Smoking Rooms/Facilities Parking Safe Deposit Box Television with Cable