Residence Inn by Marriott Philadelphia City Center [Philadelphia, PA]- Hotel Reviews - MyTravelGuide.com


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Residence Inn by Marriott Philadelphia City Center 2-star

One East Penn Square, Philadelphia, PA

Residence Inn by Marriott is designed to make you feel at home for a day, a week, a month or more. Our suites give you fifty percent more space than most traditional hotel rooms.[more]

  • Amenity Highlights — Golf, Indoor Pool, Fitness Center or Spa, Barber/Beauty Shop, Continental Breakfast
  • Average User Rating: 9.0 [rate it]
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User Reviews for Residence Inn by Marriott Philadelphia City Center, Philadelphia

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5]
Based on 92 user ratings

Sep 25, 2009 by Elsie from Glendale,NY
Overall Rating: 10 Overall user rating

  • The hotel was perfectly situated-easy to get all around Philly from there.
  • The maid service did not respond to 3 calls for extra toilet paper.

“Overall, this was definitely a great stay. The room was impeccably clean and the bed was extremely comfortable. It was nice having a small kitchen area so that we could store things in the fridge for later. Also, the breakfast buffet included was great - many options that left you feeling full and it was a plus since we were traveling on a budget. The only downside of our stay was that we called for housekeeping to drop off extra toilet paper 3 times and they never came. We called the front desk and they immediately apologized and said it would be brought up to the manager. Lucky for us one of the cleaning staff was across the hall so we got it from her. Still it was a great stay.”

Apr 26, 2009 by Lee from Palmer,MA
Overall Rating: 8 Overall user rating

  • Friendly staff, clean room, central to downtown.
  • Parking was $40+ a day.

“Our stay was pleasant. The staff was helpful and the attentive. This hotel was very close to Reading Market and not to far of a walk from historical Philly. I was not happy with the parking rates. This was an added expense to our vacation.”

Jan 7, 2009 by Jeff from Lancaster,PA
Overall Rating: 10 Overall user rating

  • The suite was perfect. Big, clean, spacey and warm feeling.
  • Could use another restaurant in the lobby area.

“The staff was friendly. The hotel was VERY clean. We stayed on the 17th floor and the suite was overlooking the city streets with a GREAT window. The kitchen was laid out better then most suites I've rented and we were at home here more then we were at our own house.”

Jan 5, 2009 by Amy from Reston,VA
Overall Rating: 10 Overall user rating

  • The little market is very handy!

“This was a great place to stay to visit friends in Center City. The room was spacious and well equipped. Even though I did not bring a pet I liked that it is pet friendly.”

Jan 3, 2009 by Julie from Strum,WI
Overall Rating: 10 Overall user rating

  • Overall great hotel, great experience.

“Great room, nice size and has kitchen. Staff was so nice from start to finish. Great location, great breakfast. I was surprised to see a beautiful computer business center and fitness room free of additional charges, these are often more at upscale hotels. This hotel overall was excellent. I would recommend it.”

Dec 24, 2008 by Terri from Helotes,TX
Overall Rating: 8 Overall user rating

  • Clean room, pleasant staff, easy to get to from 95.
  • A
    little noisy from street traffic but completely unavoidable due to the hotel's location.

“Hotel was right across the street from the capital building. Great scenery. Clean and spacious room. I would stay there again.”

Nov 19, 2008 by Donna from Baltimore,MD
Overall Rating: 10 Overall user rating

  • The hotel atmosphere was nice and warm. People were very friendly and everything I needed was right there in the area.
  • No smoking.

“I really enjoyed my stay and would love to stay every time I visit Philly.”

Nov 5, 2008 by Andrew
Overall Rating: 5 Overall user rating

  • Very good location.
  • The valet parking operation stinks. Cars were stacked up in front of the hotel for hours at a time, including mine.

“Well located hotel, but very expensive. I knew that beforehand, but it appeared to me that the hotel had some long-term, indigent residents. My room had an odd layout--probably because the building was originally designed as office space. The complimentary breakfast was also odd--large on Mexican spices and offerings, while no bacon. Lastly, the hotel offered no rooms for smokers.”

Oct 14, 2008 by Annika
Overall Rating: 7 Overall user rating

  • The rooms were small apartments with kitchens and had interresting lay outs.
  • The staff was not friendly.

“Nice rooms. If you can find alternate parking do!”

Sep 8, 2008 by Todd from Harrisburg, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great central location, wonderful complimentary breakfast, polite and friendly staff.
  • Price of parking.

“Great central location, wonderful complimentary breakfast, polite and friendly staff. We will definitely stay here again.”

Sep 3, 2008 by Kim
Overall Rating: 9 Overall user rating

“I truly enjoyed staying at this hotel. Although I knew from the beginning that there was no parking only valet, I still wished there was on-site pkg. Valet cost $42 a day. The hotel was clean, the staff was helpful and friendly, and our stay was relaxing. Everything was within walking distance. I would stay here again.”

Jun 9, 2008 by Joanne from Highland Lake, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Great buffet breakfasts, friendly staff, within walking distance to historic sites.
  • Unaware that the onsite garage was under reconstruction; valet required 30 mins notice to get car.

“Can't say enough nice things about the staff who were extremely accommodating from check-in to check-out; very helpful with directions and information about the city. Elevators ran a little slow, but stairs were available. The suite was more suitable for business travelers than a family of five, although dinnerware for 4 was available in the kitchen. It was perfect for our weekend birthday celebration and the location, cleanliness & friendly staff exceeded my expectations.”

May 29, 2008 by Kerrie from Brooklyn, NY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • Central location.
  • Pool was closed.

“Safe, central location, big rooms with kitchenette, good free breakfast.”

Apr 30, 2008 by Phil from Snellville, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The front desk staff was very efficient! The room was emaculate and the location "perfect for our needs.
  • The mandatory use of the room key for the elevator and only 2 elevators for the "ll" yet not marked!

“This hotel was right up there with Marriotts high standard for comfort, cleanliness, and warm staff! Always good to stay at any of their properties. Will stay there again, probably soon.”

Mar 19, 2008 by Paula from Philadelphia, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The security of having to use your room key to gain access to the elevator.
  • There is nothing I can say negative about the hotel.

“The Resident Inn Marriott is by far the best hotel for business and leisure travelers. The room was perfect with the full service kitchen and more than enough room for two! I would recommend this hotel to everyone I know.”

Feb 28, 2008 by Stephanie from San Diego, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Staff, location,facilities,food services.

“Great location, warm welcoming and helpful staff.”

Feb 27, 2008 by Rashida from Phildelphia, PA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Very nice rooms with very comfortable beds and great accommodations. Breakfast was awesome.
  • They only had valet parking which costs 36 dollars per day!

“Residence Inn was very cozy-like a home away from home. It is right in the middle of center city making it a great location .”

Jan 8, 2008 by Linda from Leola, PA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location & staff.
  • Room temperature adjustment.

“Enjoyed what the hotel had to offer and would not hesitate to recommend and stay there again.”

Jan 6, 2008 by Deb from Westfield, MA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[4] • Location:[6]

  • Location.
  • Too small pool and breakfast dining space, no jacuzzi.

“This hotel is right in the middle of the city. You can walk to most attractions. If you drive, cost of parking is expensive. I parked in a municipal lot several blocks away and saved $20 a day.”

Jan 6, 2007 by Nicole from Central Islip, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • This hotel was clean, conveniently located, and the bed was amazing.
  • Nothing.

“This hotel is conveniently located in the heart of Philadelphia. Each room is equipped with a kitchen, a fridge, and all the utensils needed to prepare a meal. The bed was absolutely lovely with a soft white down comforter. Each room also comes with a pull-out sofa bed. I will definitely stay here again.”

Amenities at Residence Inn by Marriott Philadelphia City Center, Philadelphia

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Continental Breakfast
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Valet Parking
  • Vending Machines
  • Wake-up Service

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