Sheraton-Society Hill Hotel

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User Reviews for Sheraton-Society Hill Hotel, Philadelphia

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Apr 29, 2008 by Lynda M. from Jersey City, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Convenient location, unlimited access valet parking only $25 & good even after checkout until 5 pm. Unbelievable in a major city hotel!
• No continental breakfast and very expensive room service. Limited menu, no wet bar, lots of lamps & other device wires messy & tangled.

“A very nice stay! The king-size bed was so comfy. Staff was slow to respond but nice.”

Apr 29, 2008 by Donna from Roselle Parl, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Hotel was in a safe area, staff very nice.
• I rushed all day to arrive early enough to take a shower before going out, hotel room not ready at 4pm.

“Hotel staff very accommodating, gave us free drinks for the room not being ready, room was clean and bed wonderful, nice location, easy to find, staff could not do enough for you. The only thing I was disappointed was they did not offer even a continental breakfast; the restaurant in the lobby was pricy.”

Apr 23, 2008 by Ed from Ocean City, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location is excellent.

“Location is excellent. Easy walk to South Street, Penn's Landing and Center City attractions. Hotel is clean and well organized. Staff were friendly.”

Apr 23, 2008 by Alison from Fair Haven, NJ
Overall Rating: 4
Cleanliness:[10] • Staff:[6] • Location:[5]

• The entry way /lobby was well adorned and attractive.
• Other than the lobby the hotel was less than spectacular. Terrible room service, no late menu.

“In February, we stayed at the Double Tree Hilton in Philly and loved it! This Sheraton did not meet up to my expectations at all! It was old and dingy. The tile, the floor, the pool area, even the bed was not nearly as comfortable as the Double Tree. Also, it was on the tail end of the city center! Not a good location for us at all. The room service menu they provide you is obsolete, as the room service attendant so rudely informed us. Why is it in the book then? Very displeased with this hotel! Would not stay again!”

Apr 22, 2008 by Ann from Plainsboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was luxurious and they offered Bliss travel size products!
• Nothing negative to say.

“This hotel is in a fairly quiet corner of Old City Philadelphia, but just around the corner from lots of great restaurants and the Independence Hall complex. It's like a little oasis of calm amidst the bustle of downtown. And it's within easy walking distance of transportation, so getting to the sports venues is a snap.”

Apr 21, 2008 by Laurie from Willow Grove, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathrobe & flat screen TV.
• The elevators were far away and room #'s were confusing.

“I loved the hotel and will stay again.”

Apr 17, 2008 by Sara from Columbus, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• Awesome location.
• Staff, especially the bell hop and valet were not courteous. The Valet actually argued with me about whether my car was up from the garage.

“I might stay again for the location and because I have stayed before. But I did not find the hotel staff very courteous or friendly. Rooms were clean, except the bed spread had stains. I did not sleep well due to the poor pillows and uncomfortable mattress.”

Apr 15, 2008 by Steve from Oakland, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good location, close to many popular attractions and not too far from subway station.
• My room windows faced the indoor swimming pool; there was a distinct smell of chlorine.

“Good location just a few blocks from subway station, lots of great dining options nearby, and close to many popular tourist attractions. The hotel itself was decent, somewhat upscale in its ambitions, though falling a bit short of that mark. The rooftop indoor pool (beneath glass ceiling panels) looked nice and was mostly used by families with younger kids.”

Apr 15, 2008 by Jordan from Bethlehem, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• King Size Bed, Flat screen TV, and concierge service is wonderful. The location was perfect, and it was beautiful inside of the hotel.
• Elevators are slow.

“Suited my needs perfectly.”

Apr 14, 2008 by Tony from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was really clean, spacious.

“I was completely impressed with the hotel. Loved the lobby area and the staff were helpful. The room was spotless, and the bed was cozy. It really looked like the pictures. The location is a bit on the sidelines, but you can take a 5 dollar cab ride to the center of town or walk easily on a nice day.”

Apr 8, 2008 by Carol from Herndon, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very polite and accommodating.
• There was a lot of noise from the hallways late at night.

“We liked that this hotel was walking distance from sightseeing spots and fine dining places although the hotel itself was in a quiet space. The staff was nice and helpful all around. For instance, a room with 2 double beds that we requested was not available but the staff went out of their way and placed a comfortable cot in our room as an alternative. The atrium seemed to amplify the noise from the lobby but the inner door in the room helped muffle the noise from outside the room. All things considered, we had a pleasant stay.”

Apr 8, 2008 by Raul from Union City, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, 4 stories, service.
• Nothing I can think of.

“The location was almost ideal for taking short walks to local shops in central Philadelphia and south street. Its not an enormous skyscraper which is nice. There are 4 stories with a big central court and atrium and everyone at the hotel was friendly and helpful. Weve stayed in Philadelphia about 10 times together, and without counting our stay at the Morris House Hotel.”

Apr 3, 2008 by Roy from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• All of the staff were very friendly.
• Had no choice to $50 for valet parking.

“Everything was very nice & the staff was very friendly.”

Mar 21, 2008 by Denise from Ny, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• All staff from front desk to maid service was extremely courteous and friendly.
• My room smelled a little like cigarette smoke but we didn't complain.

“Excellent hotel for families and business. It's big enough for the complex to feel spacious but not overwhelming. Also the common space especially the pool area has skylights which make the atmosphere light and airy. It's walkable to good food and the historic attractions. The hotel was a perfect weekend treat.”

Mar 14, 2008 by Sean from Scranton, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Easy check in and clean rooms.
• Expensive valet parking and no other options.

“The hotel was very clean in a nice part of Philadelphia. The location was great because it was close to many attractions. My only complaint was the price of the valet parking, but only because there were no other options available.”

Mar 14, 2008 by Barb from Greenville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was very convenient to historic places and travel to other areas was convenient.
• Only very expensive valet parking was available. It took a long time to get our car each time.

“Great location for visitors wanting to see historic Philadelphia. The hotel was warm and inviting, and staff was very helpful. Having to Valet park (at $28 per day) was very expensive, and valet service was either understaffed or overworked (but friendly).”

Mar 12, 2008 by Eric from New Bitain, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Was not located quite as close to the area I was conducting business.

“Overall was a fine experience. Clean hotel, friendly staff and decorated nicely. Hotel is great location if visiting the historic district but a need to take a taxi to go to the financial district. Discount parking unavailable for guests and can be expensive.”

Mar 12, 2008 by Beth from Fairfax, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was great. Size of the hotel was perfect and the hotel was fully booked.
• The valet parking was jammed and no where to park.

“I felt safe traveling alone. The hotel was not enormous but was fully booked which made for great service. I would definitely stay there again.”

Mar 10, 2008 by Gene from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Bed and gym.
• Breakfast & internet charge a rip-off.

“Beautiful, great gym, comfy bed, close to downtown. Internet access $10 per day. Breakfast horribly overpriced.”

Feb 27, 2008 by Sally from Summit, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Excellent location.
• The first room they showed us was adjacent to the pool. Smelled like chlorine; noisy.

“The reception desk at this hotel is not marked, so when I entered the lobby for the first time, I wasn't sure if the desk was for reception or checkout. There was a lot of furniture to navigate past to get to it. The hotel is pretty, the valet parking attendants were prompt, and check in was easy. The lobby is pretty, but had an air of disuse. Bed & linens were very comfortable.”

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Amenities at Sheraton-Society Hill Hotel, Philadelphia

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable