Sheraton-Society Hill Hotel [Philadelphia, PA]- Hotel Reviews - MyTravelGuide.com


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Sheraton-Society Hill Hotel 3-star

One Dock Street 2Nd And Walnut, Philadelphia, PA

Step back in time to colonial Philadelphia, amidst lush landscaping and cobblestone streets. Located in America's most historic square mile, the Sheraton Society Hill is just four blocks from Independence Hall and steps away from world-class restaurants, shopping, galleries, and theaters.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.0 [rate it]
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User Reviews for Sheraton-Society Hill Hotel, Philadelphia

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 698 user ratings

Jun 21, 2009 by Bonnie from Sarasota,FL
Overall Rating: 10 Overall user rating

  • Great location to see historic sites; staff friendly and helpful.
  • I had given them my traveling partners name who was checking in before me and they didn't have it when she tried to check in.

“The hotel was suitable for our needs; spacious, clean, comfortable beds; no complaints.”

May 27, 2009 by Oriental Beauty from Valhalla,NY
Overall Rating: 7 Overall user rating

  • No big problem.
  • Bad bath ventilation.

“Bath Ventilation is bad, so it is wet and humidity.”

May 25, 2009 by Henry from Saint Marys,PA
Overall Rating: 4 Overall user rating

  • Location was convenient and easy to find.
  • Hotel room was not clean. It was infested with ants and the staff was not very reactive to my requests.

“The hotel is conveniently located near Penns Landing and many Philadelphia must see attractions.”

Apr 26, 2009 by Aimee from Hooksett,NH
Overall Rating: 8 Overall user rating

  • Very convenient to sports stadiums (Eagles, Phillies, etc.)
  • The outdoor sitting area was like a sauna - too warm to enjoy.

“Very friendly staff, assisted us with directions.”

Apr 23, 2009 by Abby from Denville,NJ
Overall Rating: 4 Overall user rating

  • Nothing.
  • Attention to detail.

“The phone in the room was not working. When I told the front desk and still no one came to fix it. I had asked for extra towels and did not receive them.”

Mar 22, 2009 by Margaret from Wappingers Falls,NY
Overall Rating: 9 Overall user rating

  • The beds were absolutely comfortable.
  • The heater in the room was too noisy.

“Greeted by the doorman, beautiful lobby, easy check-in, and beautiful room (the downer was the banging of the room heater at night). All areas were clean, the staff was extremely helpful and polite.”

Feb 10, 2009 by Phil from San Pablo,CA
Overall Rating: 7 Overall user rating

  • Most of the hotel staff was friendly and attentive.
  • Too many issues that had to be resolved by staff.

“Very nice hotel. Good location. There were several minor inconveniences that were quickly resolved by the staff but none the less irritating. Unable to talk to upper management staff about problems. Still it is a nice hotel.”

Jan 8, 2009 by Linda from Woodbridge,NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Love the location. We'll be back, Jan. 09/09.
  • Valet parking is too expensive.

“We stayed there Dec. 20, 2008. Lovely hotel. Just about everything is within walking distance. We felt very safe there. The valet can have a taxi for you in just a few minutes if you need one. My only complaint is that the valet parking is very expensive ($29.00 a day).”

Jan 2, 2009 by Gary from Millersville,MD
Overall Rating: 10 Overall user rating

  • Location and staff.
  • Valet only parking.

“If you're a history buff, this is the hotel for you. Located in the historic society hill section of Philadelphia, this hotel is close to the Independence Hall area, the Philadelphia Mint and the Federal Reserve Bank. I strongly recommend Mrs. K's Koffee Shop on Chestnut Street between 3rd and 4th streets for breakfast, a short 5 minute walk from the hotel.”

Jan 1, 2009 by Heather from Merchantville,NJ
Overall Rating: 10 Overall user rating

  • We found what appeared to be mold in our room. The staff quickly moved us and gave us 2 breakfast comps without hesitation.
  • The bar closed too early!

“My partner and I took a mini-vacation over the bridge into Philly for day. We stayed here and were well taken care of and comfortable. The room was too chilly for my partner, but that's my fault! The room and facilities were clean and the staff was friendly and accommodating!”

Dec 9, 2008 by Emma from Los Angeles,CA
Overall Rating: 10 Overall user rating

  • The staff was amazing, friendly and helpful.
  • I
    could hear other guests' voices as they walked down the hall from my bed.

“The hotel location was excellent. Staff was amazing.”

Nov 17, 2008 by Neal from Marietta,GA
Overall Rating: 9 Overall user rating

  • Friendly, helpful, cooperative staff throughout.
  • NA

“Excellent location; quiet; friendly helpful atmosphere; available computers/internet were excellent; overall very positive experience.”

Nov 6, 2008 by
Overall Rating: 9 Overall user rating

  • Cordial staff and
    great neighborhood.
  • Room was
    average.

“Looking for a great walking neighborhood to stay at. The Sheraton Society Hill in Philly is the perfect place. Friendly staff and convenience to main attractions.

Oct 14, 2008 by Mariellen
Overall Rating: 10 Overall user rating

  • Our room was beautiful, with a flat screen HDTV and 2 plaid ottomans. Very comfortable.

“This hotel was in the perfect location for us! We could walk everywhere, including to Independence Hall. The only drawback was the wedding that took place that evening. Our room was on the 2nd floor and the wedding band was only one floor below. We could hear the band clearly in our room.

Aug 25, 2008 by Joann from Bronx, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The whirlpool and the lobby. Very pretty.
  • The room I stayed in didn't have a dresser to put my clothes.

“Wonderful hotel and very convenient to local sites and restaurants.”

Aug 21, 2008 by Bennet from Mchenry, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Nice, clean, good food, great price, convenient.
  • Nothing.

“Great rooms, comfortable beds, convenient to downtown, great service.”

Aug 21, 2008 by Jennifer from Norwich, CT
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[9]

  • I liked the location. It was definitely a clean, well maintained hotel. I felt safe being in the city alone and in this location.
  • I don't like hotels that nickel and dime.

“Increasingly frustrating to check into a hotel and be taken for minor incidentals such as telephone and parking. I've been in Europe and have made calls to the US for a fraction of what the Sheraton charged me for 8 minutes total telephone usage. 8 minutes cost me $34. The hotel charged $30 for parking but I was able to park overnight right out front for free. Shame on the Sheraton Society Hill.”

Aug 11, 2008 by Amy from Downingtown, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Great location. Clean attractive room, attractive foyer.
  • Dirty elevators, no free coffee.

“Clean, attractive room, clean bedding, comfortable rooms, location was close to excellent restaurants and Taverns, open, airy, foyer, friendly help.”

Aug 4, 2008 by Alex from Paterson, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • It was pretty nice because it was a homely.
  • I did not like that the room smell like cigarettes and no continental breakfast.

“It was pretty decent. We checked in and changed and went to dinner, we came back and noticed the room smelled like cigarettes and there was no continental breakfast for a place as classy and elegant as that. It was nice for a leisure trip like me and my wife did. All in all, it was alright.”

Jul 31, 2008 by Patricia-Anne from Brick, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Room service.
  • Street/vehicle noise. Room service in early AM, easily heard and disturbing to sleep.

“Surroundings were nice. Hotel was nice/clean. Hotel restaurants only offered same menu for lunch and dinner. Would have preferred breakfast buffet to menu selection. Staff was excellent and very helpful. If was not for noise of traffic would definitely stay here again.”

Amenities at Sheraton-Society Hill Hotel, Philadelphia

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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