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Holiday Inn Historic District 3-star

400 Arch Street, Philadelphia, PA

Welcome to the Nation's most historic square mile! Set in the heart of Olde City Philadelphia, the Holiday Inn Philadelphia Historic District hotel offers a wonderful location and superior service.[more]

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User Reviews for Holiday Inn Historic District, Philadelphia

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 867 user ratings

Apr 24, 2008 by Mark from Minneapolis, MN
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[2] • Location:[9]

  • Very good location.
  • Security did not respond when someone tried to breath into our room.

“We had a problem with someone breaking into our room at night, the security did not respond and after two days seemingly nothing was done, management did not know about the incident. other than that it was in a great location and the other staff were helpful.”

Apr 23, 2008 by Eric from Kew Gardens, NY
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location, easy to get to, friendly staff.
  • Proximity to street noise on 2nd floor, bed too soft.

“I would recommend the hotel to anyone, and only suggest that they get a room on one of the upper floors to be a little more removed from the street noise. There's a firehouse a block away and a big delivery truck idled outside our window Saturday morning from 7:30 to 8:30 so the sleep I got wasn't very restful. I would absolutely stay there again.”

Apr 23, 2008 by Candace from Alexandria, VA
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[1] • Location:[8]

  • The room was clean.
  • My food order was wrong 3 times out of 4. The hotel did nothing about the loud guest that kept me from getting sleep my last night of stay.

“The hotel was clean and situated in a good location for sightseer's. The hotel staff did nothing even though I contacted them 3 times about the extremely loud people that were next to me. I became sick from lack of sleep and stress. I would be very unlikely to stay at this hotel again if I don't receive an apology and some kind of adequate reimbursement.”

Apr 23, 2008 by Julie from Rochester, NY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Clean, comfortable, location can't be beat.
  • Food at the breakfast buffet not very good.

“We had a comfortable stay. We could not have stayed in a better location. The room was clean and we had no complaints about the service.”

Apr 23, 2008 by Marla from Pittsburgh, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Efficient & helpful front-desk staff! Lots of restaurant choices nearby, safe area.
  • Nothing!

“This hotel was ideal for what we needed. The clerk who checked us in gave us options for restaurants. It's a terrific area for walking, lots to see. Our room was clean & quiet. No problems here at all everything was fine.”

Apr 15, 2008 by Patrick from Los Angeles, CA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[3] • Location:[10]

  • Amazing location.
  • Felt dated, slow check in, staff more brusque than hospitality oriented.

“A very moderate choice for the Center City area. The location is great, just on the edge of the action and steps from the history.”

Apr 14, 2008 by April from New Haven, CT
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Every thing was fine.
  • I needed 2 beds one of us had to sleep on the floor.

“Hotel fine. We needed 2 beds and one of us had to sleep on the floor.”

Mar 18, 2008 by David from Lakewood, CO
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • It was in a great location and the hotel was very nice.
  • I would have liked to have access to a continental breakfast.

“The rooms were very nice and the staff was very helpful and went out of their way to be so. It is in a very good location and has lots of good restaurants around and has an ease of access to the tourist areas.”

Mar 16, 2008 by Katie from Bloomington, IN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Location.
  • Homogenous.

“Excellent location and moderately friendly staff make up the majority of the difference between this Holiday Inn and any other in the country.”

Mar 14, 2008 by Nic from Ewing, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was within walking distance of the in town show I went to see. Easy to get on and off 95.
  • The toilet in the room ran all night.

“I was very happy with the hotel overall. It was right in the middle of where I needed to be. The staff was very friendly and quick to make any needed accommodations. I enjoyed my stay and would definitely like to stay at this hotel again.”

Mar 13, 2008 by Daryl from Baltimore, MD
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • It was clean and the staff remained professional.
  • The entire 5th floor reaped of cigars and smoke, had to be moved 2x.

“The hotel is a moderate hotel located across the street from a fire station. It was ok other than the extra sound effects every hour.”

Mar 7, 2008 by Rafael from Havre De Grace, MD
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Friendly staff, convenient location.
  • Slow to respond to addressing problems with the room.

“This generally a good hotel in the historic district of Philadelphia. It is conveniently located near important historic landmarks, mass transit and shopping areas. Parking in this area is abundant. The facility is fairly old and requires some repairable maintenance. I would use this hotel again.”

Mar 7, 2008 by Anthony from Atlanta, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Was able to change rooms when it did not meet my needs.
  • Restaurant staff service slow.

“For a Holiday Inn it was good looks like it was recently remodeled.”

Mar 6, 2008 by Barbara from Selma, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • It was so clean.
  • There was nothing that I did not like.

“Very clean, great location, staff very helpful and attentive.”

Mar 6, 2008 by Laurie from Milwaukee, WI
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[8]

  • Good location.
  • Dirty, old, run down, unknowledgeable staff, no services, etc.

“Hotel is located in old city near many attractions. Hotel is unkept, dirty, old and staff was not knowledgeable in city attractions. Gave me incorrect directions to the Italian Market. Would only stay again if desperate, better than a park bench. Would rate at 1.5 stars.”

Mar 6, 2008 by Maria from Orlando, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[5]

  • The bed was extremely comfortable.
  • The view from the room was a cemetery.

“The hotel room was very nice and was much better than I would have expected it to be for the low price we paid. Excellent value for money.”

Mar 5, 2008 by Kim from Milwaukee, WI
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[8]

  • Location.
  • Old, unkept, ugly, run down, staff less than knowledgeable.

“Problems getting into room early, room not very clean, bathroom very small, not appealing, staff not very knowledgeable, good location.”

Feb 28, 2008 by Ken from San Francisco, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[4]

  • Room was comfortable.
  • The lobby was too busy at night.

“This hotel has improved very much since staying here 4 years ago. Rooms are clean and have hot water almost all of the time.”

Feb 27, 2008 by Shari from Springfield, MO
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Location.
  • Lack of response to problems - no towels, iron didn't work, cold water for showers.

“Was attractive and in a good location. Food was average, and staff did not respond to requests for help with problems unless I went to the front desk.”

Feb 26, 2008 by Salley from Calhoun, LA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Very good location.

“Very good location. Restaurant very limited and expensive.”

Amenities at Holiday Inn Historic District, Philadelphia

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Wake-up Service
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