Marriott Philadelphia Downtown

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User Reviews for Marriott Philadelphia Downtown, Philadelphia

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Apr 29, 2008 by Lynn from Brooklyn, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Proximity to areas of interest.
• Interior design and style too conservative and traditional.

“The Marriott is a perfectly acceptable hotel if you are looking for continence and general cleanliness, and proximity to Center City. The downsides, to me personally, are: it's big. it has a huge and outrageously loud lobby, it's all tile and the sound echoes because there are so many people hanging out in the lobby. There seem to be a number of conventions and the hotel parking lot was full when we checked in. I much prefer a boutique hotel that is small and caters to an audience with a stylish aesthetic. I prefer a modern decor rather than the traditional and conservative decor of the Marriott. But a quick one night visit for business or even a quick leisure visit for 1 or 2 nights the Marriott is perfect.”

Apr 29, 2008 by Ruth from Robbins, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great!
• Did not get king size bed requested.

“Overall had a very good experience. The location was great and the staff was very friendly and helpful.”

Apr 28, 2008 by Lb from Saint James, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Lovely location, great room & view.

“Convenient to many historic locations, accessible to local stores and shops, did not need the car!”

Apr 27, 2008 by Terrence from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Easy access to town area events and attractions.
• No parking availability.

“The hotel stay was great! The room was comfortable and the room service was prompt and efficient. However, I cannot stress this enough, the parking options are horrible! If you drive be prepared to pay in excess of $40.00 per day for valet parking, and $30.00 per day for self parking! This is absolutely insane!”

Apr 27, 2008 by John from Lansing, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Awesome location, great rate.
• I liked everything about staying there.

“Initially upon arriving to the hotel I was shocked at how great the location was. I was even more impressed when I walked into the lobby and saw how nice everything looked. I loved every minute of it. The hospitality of the staff was stellar. The cleanliness of the room was superb. I would be so lucky to get a deal like this again.”

Apr 27, 2008 by Sal from Glen Ridge, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[9]

• The location was great!
• I was shocked to learn from staff that the Marriott did not offer courtesy parking.

“The staff was curt and short in there responses. The Marriott offered us parking at a rate of $47.00 per night! I was forced to seek alternative parking on my own for $30.00 per day. I was very disappointed to have to pay for parking. Robbery! The hotel was in a good location and clean.”

Apr 27, 2008 by Judy from Halstead, KS

Cleanliness:[6] • Staff:[7] • Location:[9]

• The beds were incredibly comfortable.
• Never had contact with bellman or doorman.

“The hotel was comfortable, but with a four star rating I was expecting more from the staff. Never did we get assistance from Bellmen or doormen. We actually had to assist an elderly women w/luggage because there was no one around. The initial room clean left a little to be desired. But the room was comfortable. I would recommend to others.”

Apr 26, 2008 by Kelly from Lancaster, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Limited parking.

“We thoroughly enjoyed our stay!”

Apr 26, 2008 by Joe from Astoria, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• I thought the location was perfect. The hotel was very very clean.
• Food could be better.

“Positive experience overall. Great location. Large and comfortable rooms.”

Apr 26, 2008 by Sandra from State College, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Great room, beautiful decoration, excellent location.
• Expensive parking, hard to find the first time around, some employees were a little but rough talking to me.

“Very comfortable room and very clean. Their is a Starbucks in the premise, but the breakfast options are not many, and a bit expensive in one of the hotel restaurants. But, because the hotel is so close to the market, my second night I ate at the diner there for less and much better food. The hotel parking fee is pretty expensive ($41), but there is a parking garage right in front of it, I paid $30, still expensive, but better. What I was not very happy is that the hotel doesn't have free Internet access, you have to pay $9.99 for every night you use it. There is wireless access in the Starbucks, but you have to be a T-mobile costumer.”

Apr 25, 2008 by Gini from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very comfortable, well appointed room.
• Very crowded and noisy lobby due to convention crowds.

“Incredibly crowded, noisy, chaotic lobby due to conventions (the weekend prior to the PA primary). Polite helpful desk clerk. Perfectly comfortable room. Didn't sample bars or restaurants so no comment on those. Did buy coffee at the lobby Starbucks as we left on Sunday at around 11 a.m. Huge, long lines, very long waits. Polite staff working as hard & fast as possible, but understaffed.”

Apr 25, 2008 by Leo from Oakland Gardens, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly and helpful staff.
• Very small room, all I could see from the window was a wall and a roof.

“Good for basic traveler's needs; has all the required amenities and services, however, not as luxurious as we expected small room, blocked view from the window, noisy A/C.”

Apr 25, 2008 by Courtney from Natick, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location; helpful staff.
• Restaurants closed only bar open which is not so good for families.

“Would have been relatively family friendly if an actual restaurant would have been open. Also, no mini bar! I was totally shocked. And had no place to put my child's snacks.”

Apr 25, 2008 by Marcy from Hastings On Hudson, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Extremely friendly staff and comfortable room.
• Like everyone else, the parking situation.

“Very nice hotel and staff in an interesting area of Philadelphia. Check out the reading terminal market and Chinatown.”

Apr 25, 2008 by Tina from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Location, attractiveness, staff friendly.
• Lobby impersonal.

“I would highly recommend this hotel to business and leisure travelers. It is centrally located near public transportation and within walking distance of many attractions, retail stores and restaurants. The staff could not be nicer. The room was very quiet. It was nicely decorated and very clean.”

Apr 24, 2008 by Jean from Vienna, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[9]

• Excellent location near the Convention Center and Reading Terminal Market.
• Cost of parking was outrageous; front desk staff so-so, room ok but dated.

“As is so often the case with large Marriott convention hotels, this one lacked personality. The staff varied from wonderful (the parking valets) to sneering and indifferent (check-in front desk personnel). The room was surprisingly un-soundproofed, with the sound of showering in other rooms coming through the walls. No free wireless in the room is ridiculous in this day and age.”

Apr 24, 2008 by Loyola from Jim Thorpe, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very convenient location in the heart of center-city Philadelphia.
• Congested drive-up entrance, High priced parking.

“If you drive to the Downtown Philadelphia Marriott, save time and money by parking at one of the nearby city garages rather than fighting the congestion at the hotel entrance to use the overpriced valet parking service. Public transportation and sightseeing busses are within a few steps of the hotel entrance. This is a centrally located, big, busy hotel that is adjacent to the Philadelphia Convention Center and across the street from the Reading Terminal Market.”

Apr 24, 2008 by Mary from Brooklyn, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The bartenders, Mark and Jim, were friendly, funny, and attentive.
• Parking and entering to valet parking area were confusing and crowded.

“Great location. Clean room and wonderful lobby atmosphere. Friendly staff. Easy to get to attractions.”

Apr 24, 2008 by James from Rocky Point, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• This was a family vacation, but I was called for work. I was able to leverage the business nature of the hotel to accommodate both roles.
• Finding the valet parking was a little confusing.

“The hotel was very nice. My wife and children were happy and my son especially enjoyed the view. Overall it was a very good experience.”

Apr 23, 2008 by Lauren from East Elmhurst, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Extremely friendly.
• No refrigerator in room and 100% non smoking hotel.

“Room and bathroom were huge. No refrigerator and smokers as the Marriott hotel chain has gone 100% non-smoking.”

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Amenities at Marriott Philadelphia Downtown, Philadelphia

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Maid Service Meeting/Banquet Facilities News Stand Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Television with Cable Temperature Control Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service