Loews Hotel Philadelphia

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User Reviews for Loews Hotel Philadelphia, Philadelphia

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Sep 7, 2008 by Francesca from North Syracuse, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was one of the most beautiful rooms I've stayed in.
• That I had to pay for WiFi, and valet was pretty expensive.

“I thought that this hotel was beautiful and luxurious, and it was in a great location in center city Philadelphia. The staff was overall friendly and helpful, and although it was very upscale, it was still pretty family friendly.”

Sep 1, 2008 by Frank from South Hadley, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Professionalism of staff was obvious from check-in to check-out.
• No complaints at all.

“Excellent downtown hotel with wonderful seafood restaurant (sole food). Staff is very professional - concierge went the extra mile. Easy check-in and check-out. Room was clean and attractive. Modernist architecture of the building was impressive.”

Aug 26, 2008 by Tim from Hummelstown, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Too cold/dark.

“Great location. Best suited for the business traveler. Not comparable too Ritz, RittenHouse or Westin.”

Aug 24, 2008 by Pat from Lancaster, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Central Philadelphia location, easy walk to kummel and restaurants, safe.
• TV. was fuzzy, no free breakfast offering.

“Great center city location. walking distance to Kimmel, reading terminal and good restaurants, etc. wonderful views of the city. Safe area of center city. comfortable beds and beautiful rooms. park the car and walk to city treasures.”

Aug 15, 2008 by Lori from Reading, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable bed and fine linens.
• The room was incredibly small for a four star hotel and very loud (inside noises).

“As excited as I was to visit the Loews Hotel, I have to admit that I left disappointed. The visit was a surprise birthday gift for my partner and it certainly didn't WOW either one of us like I had expected. I was let down by the loud inside noises and the small footage of the room.”

Aug 15, 2008 by Ginger from Brooklyn, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location is perfect. The beds are really comfortable.
• Two lights in the room did not work and it took far too long to get housekeeping items delivered.

“The hotel is in an excellent location. Staff is competent and helpful, but I would not describe them as friendly. Housekeeping was a disaster. Two lights in the room did not work. The remote control did not work, it seemed to need batteries. They didn't leave enough bath supplies, so we called and asked for more and let them know we needed to shower and make it to an appointment. It took three calls and 45 minutes to get our items, which were then partially not what we'd asked for. On the plus side, the hotel allows pets, which, while we did not bring any this time, is a huge asset. The beds were very comfortable and the room had a warm feeling (perhaps due to limited lighting). I would call this an upscale 3 star hotel, because it did not feel deluxe like other 4 stars we've stayed at. In all honesty I would prefer to stay somewhere else next time, but the pet policy just might get us back.”

Aug 15, 2008 by David from Ewing, NJ
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, comfort and location.
• I hate elevators.

“This hotel made you feel pampered from your first greeting to the final good-by at check out.”

Aug 14, 2008 by Wayne from Chester Springs, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel was in the heart of shopping and restaurants.
• We wanted a late night snack in the hotel, the music was so loud at sole food, we went across the street to hard rock where it's ok to have loud music.

“The hotel is clean and the beds are wonderful, the staff is also very friendly and helpful we would stay again.”

Aug 14, 2008 by Scott from York, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• They have a beautiful lounge and a great view.
• Television did not face the bed directly.

“Classy place but parking there could have been cheaper.”

Aug 14, 2008 by Mark from El Paso, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff for children and adults.
• Overnight parking very expensive ($38).

“Extremely friendly staff that went out of their way to be accommodating to children. Similar to other experiences I had at Lowes hotels in the past. Highly recommend.”

Aug 14, 2008 by George from Bethesda, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Style, location, and friendliness of staff.
• The open hours of the business center. Should open earlier on weekends.

“Great staff--friendly, responsive and helpful. Parking easy and efficient. Excellent location. Wonderful styling making yielding a very pleasant experience. Would definitely return and recommend to friends.”

Aug 13, 2008 by Kile from Vienna, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Modern facilities and friendly staff.
• Everything was fine.

“The hotel was in a great location. The staff was friendly and very helpful. Everyone seemed very nice.”

Aug 13, 2008 by Ayellet from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely helpful & courteous.
• The parking was very expensive- $38 per night is too high.

“Weekend getaway that was very relaxing. Nice pool & exercise facilities. The room was very comfortable & clean. The staff was extremely accommodating & courteous. Room service was prompt & delicious, although a little pricey. Try to avoid bringing a car if you can, as the parking is very expensive.”

Aug 13, 2008 by Nat from Lambertville, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was huge.
• Hallway was a bit noisy but only a bit.

“Sharp, modern hotel.”

Aug 13, 2008 by Dorothy from Guttenberg, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean great bellmen, very helpful (old school).
• Valet parking is really not valet but a parking lot next door.

“Other than the initial parking problem everything was perfect, clean.”

Aug 12, 2008 by Cmr from Lititz, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice bedding.
• No ice machine on my floor.

“Nice place; ice and vending not on every floor.”

Aug 11, 2008 by Robin from Hoboken, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fine service.
• Meals were expensive.

“Excellent service, great room with terrific view of the city.”

Aug 7, 2008 by Dianne from Melrose, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Location.
• Room needed work (broken faucet) staff kept waking us up.

“It is a nice hotel, in a good location. I did not realize that the pool was for exercisers at their spa. My kids really needed a place to splash around.”

Aug 6, 2008 by Emily from Philadelphia, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• I thought the hotel was well designed, comfortable, had nice toiletries, was located in a busy part of town.
• The area surrounding the hotel is a little sketchy, but overall, it is okay.

“I was pleased with my stay and if I could, I would go back again. The hotel pool is the only thing I would suggest an improvement on, since it looked really small and the water does not look that clean. But the hotel is good everywhere else.”

Aug 6, 2008 by Genise from Fairfax, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[7]

• Beautiful look and feel.
• Bad customer services.

“Although this hotel was a 4 star hotel, there was no ice in several floors of this hotel, when I called the front desk for ice I was told that some would be brought up and none was never delivered. There was some marks on my bed sheets and I asked for a change of sheets and that was not done either. The coffee machine inside my room was broken and never replaced.”

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Amenities at Loews Hotel Philadelphia, Philadelphia

24-hour front desk 24-hour room service ADA-approved rooms available AM/FM Alarm clock radio Activities/tour desk Air conditioning All-news channel Babysitting/Child Services Banquet facilities Bar/Lounge Bathrobes - all rooms Business center/services Cable/satellite TV with remote control Children''s programs Coffee maker Color television with remote control Concierge services Cribs Available Dataports on phones Electronic locks Elevators Exercise room/facilities Express Checkout Family Plan Fire alarms, smoke detectors & sprinklers Gift shop/News stand Hair dryer Hair salon/Barber Handicapped accessible rooms and facilities

Heated Pool In-room movies In-room safe Indoor Pool Iron and ironing board Laundry/Valet Services Meeting facilities Mini Bar Multilingual staff Newpaper delivered (Monday-Friday) Non-smoking rooms and facilities PSFS Restaurant Parking (fee) Premium channels Safe deposit boxes Sauna Self-service laundry facilities Smoke Detectors Spa Facility/Services Tellers Bar Thermostat (adjustable) Two telephones VIP services Valet Parking Voice mail Wake up service available Wheelchair access Work Desk with Lamp fax, copying