Doubletree Hotel Philadelphia

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User Reviews for Doubletree Hotel Philadelphia, Philadelphia

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Apr 29, 2008 by Mike from Auburn, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] •

• The rooms and dining.
• It costs $1 a page to print at the business center. No room WiFi.

“This is a very nice, clean hotel with a fantastic location in center city Philly. As a place to stay, there is nothing to complain about. They have a great breakfast buffet and nice casual restaurant as well. There are only a few negatives to this hotel. 1) There is no free internet access in the rooms. You have to pay $9.95/day for wired high-speed access. There is free WiFi in the lobby, but it stinks having to head down there with your laptop to check email. In this day and age, there should be free WiFi throughout the hotel. 2) Printing in the business center is ridiculous. It costs $1 per page for black and white printing. I don't see how Doubletree can charge that much when their sister property - Hilton Garden Inn - has free printing. Hilton Garden Inn also has free in-room WiFi. 3) While I did not smell any smoke in my non-smoking room/floor, they still do allow smoking on certain floors. There is no excuse for that in this day and age. Should be a completely non-smoking hotel like most places. However, when all is said and done, would I stay there again?”

Apr 22, 2008 by Patty, N. from Clayton, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Doubletree Hotel in Philadelphia had a nice outside deck.
• The view was just ok.

“This hotel was at a great location. Right smack in the middle of Center City Philadelphia. The room was big and very comfortable and clean. Just cant beat it.”

Apr 16, 2008 by Melissa from Parkland, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Good location.
• Got put in a small room.

“We were given a smoking room and I did not want a smoking room. We asked to change and the only room they had available was a room by the elevators. It was very small and we had to rent a cot, to fit all the travelers in the room.”

Apr 16, 2008 by Tom from Princeton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location!

“Great location in a great city. Comfortable environment. Clean and safe.”

Apr 16, 2008 by David from San Diego, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[10]

• Location.
• The room was so noisy that we could not sleep well.

“The hotel is old, and the elevator is old. And my room is right next to the elevator. You have the picture. Every time the elevator was in use, there was the screeching noise. For a big hotel (26 story tall), the elevator is always in use. Obviously, no one else would want a noisy room; I was stuck with it for two nights.”

Apr 16, 2008 by Steve from Chicago, IL

Cleanliness:[9] • Staff:[9] • Location:[9]

• Location with regards to the places I needed to be!

“I would definitely stay here again!”

Apr 14, 2008 by Ron from Sugar Land, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The restaurant was excellent especially their eggs benedict, great hollandaise sauce.
• Mistakenly placed me in room that may have been a smoking room.

“Good location, near the historic sites in Downtown Philadelphia. The hotel though old has good and friendly staff and is clean. Nice gift shop.”

Apr 10, 2008 by Ramon from San Francisco, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Close to everything I needed to see.
• No WIFI in the rooms. Everything in the halls and room smells like cigarettes (claimed it was not a facility).

“The rooms need some upkeep and better policing of smoking in non-smoking rooms.”

Apr 7, 2008 by Olga from Mia, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• We held a Conference and the staff involved was super helpful.
• Nothing.

“The hotel is conveniently located in the "Avenue of the Arts". Metro is close by lots of restaurants, Chinatown, Museums within walking distance. The hotel is superbly kept and has a nice decor.”

Mar 29, 2008 by Lili from Minneapolis, MN

Cleanliness:[8] • Staff:[9] • Location:[9]

• Great location friendly staff and good value.
• Some of the front desk staff were very helpful others less so.

“I was pleased with my stay at this hotel; proximity to good venues for childrens entertainment and food; concierge was especially helpful.”

Mar 26, 2008 by Heather from Pottstown, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff was very nice and the room was kept clean!
• The fact we had to pay for the internet.

“I enjoyed my stay at this hotel. We felt welcomed each time we came in and out of the hotel. After I made my reservations I called and made sure that everything went through and they had booked me a Smoking room. If I not have called, like most people, that would have not been ok with me being a non-smoker! Other wise I believe the hotel I stayed at are very nice!”

Mar 21, 2008 by Kevin from Prides Crossing, MA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[10]

• The location, friendly staff, comfortable bed.
• We found a dirty diaper and candy wrapper under the bed, we could not get wireless in the room- had to go to another business room or the lobby.

“We are pleased with our stay- it was comfortable, secure, great location.”

Mar 15, 2008 by Michael from Fresno, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Indoor pool and huge hot tub.
• Was forced to take a smoking room.

“Excellent location, good gym, overpriced breakfast buffet, was given a room on the lowest floor (6) which is the smoking floor. I don't smoke and asked for another room, but they claimed they didn't have any. Anyway, the entire floor reeked of cigarette smoke, awful for a non-smoker.”

Mar 14, 2008 by Nancy from Louisville, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The view was very good. Theatres nearby. Staff.
• First room was smoking--had to ask to change. Stunk!

“This hotel is in the theater district and not far from historical areas and museums. If you get a view overlooking Broad Street--you have the old City Hall to look at every night and it is beautifully lit. Staff was efficient and friendly. The pool and gym were small, clean, and enjoyable. The first room had a yellow ceiling and stunk. In fact, the whole floor stunk as soon as you exited the elevator. Desk staff was friendly and changed us to a non-smoking room that more than met expectations. The bedding is very comfortable.”

Mar 14, 2008 by Jeff from Palatine, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great location and the beds were wonderful!
• Got a smoking room (my fault, I didn't call ahead).

“Hotel is in a great location. A little "outdated" (low vanity and toilet, outdated HVAC system, etc.) but overall was a very good experience.”

Mar 12, 2008 by Tameka from Upper Marlboro, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved greetings and service by staff. Room was clean and comfy.
• Bathtub.

“Superb location in Philadelphia. It was convenient to great restaurants and public transportation. The convention center and local attractions are within walking distance. Great workout facilities!”

Mar 10, 2008 by Pat from Grand Falls, NB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly and very helpful.
• Temperature of the room.

“Nice hotel in a good location, clean, very friendly, accommodating staff.”

Mar 9, 2008 by Mike from Grand Falls, NB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The bellmen were very helpful.
• Difficulty regulating room temperature.

“I very much enjoyed my stay at the double tree. Its cleanliness and location made my trip to Philadelphia even more than I hoped for.”

Mar 7, 2008 by Kris from Rehoboth Beach, DE
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• Front desk staff.

“Great location, food in restaurant is moderate, ok for business travelers, elevators can be heard running distinctly from inside of some rooms, night and day. Front desk staff gave me some difficulty in checking in. I had to wait for my "husband" in order to check in even though room was totally paid for. We were only given a queen size bed, but we really needed a king. We would not stay again at this hotel. There are too many other fine ones in the area.”

Mar 6, 2008 by Isolda from Spring, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location.
• Hotel staff waits on tips for everything.

“I requested a king size bed and I got a queen. They did not reserve what I wanted they gave my room to someone else. I was stuck in a small queen size bed which made it uncomfortable for us.”

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Amenities at Doubletree Hotel Philadelphia, Philadelphia

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable