Club Quarters Philadelphia

Photos of Club Quarters Philadelphia, Philadelphia

• Add your own photo of Club Quarters Philadelphia

User Reviews for Club Quarters Philadelphia, Philadelphia

• Add Your Own Review »

Apr 29, 2008 by Denise from Brooklyn, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• They had filtered water w/ water bottles which was also suspect to me as well.
• I was on the 7th floor; the room was small, smelled like a smoking floor although they said it wasn't. Carpet didn't look clean, wallpaper was peeling.

“There is no one to greet you at the door when you get to the hotel. You have to take an elevator to get to the hotel lobby. Hotel staff was mediocre at best. I stayed on the 7th floor and I immediately noted how the halls smelled like cigarette smoke. I called the front desk to ask them if the room was non-smoking and they said yes it was. The room was extremely tiny, the queen sized bed looked like a full, the room didn't smell fresh either. The carpet appeared dirty in spots and worn. There was no mini fridge, ironing board or iron. The bathroom was odd with the toilet seat cover that didn't clear the counter space. The handle to flush to toilet tucked under the counter-very odd and inconvenient. The coffee pot was located and plugged in, in the bathroom right above the toilet seat. I've stayed at many hotels in the Philadelphia area and this hotel really takes the cake. The following day the hotel had a really bad odor in the elevator and lobby area. There was also wallpaper that was peeling and raised right outside my door. My friend who stayed there once, will not stay there again after hearing about my experience. They need to do better than this and their customer service skills need revamping.”

Apr 29, 2008 by Andrew from Westfield, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• AAA location.
• Very small rooms.

“AAA location, beautiful rooms but incredibly small. If you don't plan on spending a lot of time in your room, this is a great buy.”

Dec 17, 2007 by Kris from Bay Shore, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great staff, incredible restaurant.
• Very, very small rooms and tiny bathroom.

“The bed was very comfortable and included a nice duvet. The room was tiny more like a European hotel. The shower was very small but did have a nice shower head. Avoid staying near the elevator it had a load ding every time it arrived on our floor.”

Nov 21, 2007 by Claudia from Durham, NC
Overall Rating: 1
Cleanliness:[2] •

• The lobby was comfortable and cozy.
• The dirty and the poor service.

“Club Quarters treats their nonmember like second class citizens. The room had stains/track marks all over the floor. After trying to get a cot for 5 hours, I went down to the linen room in the basement myself to get it.”

Nov 12, 2007 by Matt from Elkins, WV
Overall Rating: 4
Cleanliness:[10] • Staff:[9] • Location:[8]

• Lobby.
• Got single beds instead of double, room was very small.

“One elevator kept us waiting, exurbanite cost of parking, very small room and even smaller bath, no tub, best for sleep-n-go on business.”

Nov 8, 2007 by Sonu from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff was amazingly helpful. The location was perfect.
• Nothing.

“This hotel is a hidden gem in downtown Philadelphia. However I was pleasantly surprised, the location is excellent, the front desk staff extremely friendly and relatable and the room, albeit was not huge, was cozy and beautiful.”

Nov 8, 2007 by Malissa from Annapolis, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Location, price, convenience.
• Small rooms, really small bathroom.

“Business class hotel with no frills but the service is excellent.”

Nov 6, 2007 by Robert from Boca Raton, FL
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[9]

• Wonderful restaurant adjacent for breakfast.
• Minuscule room adequate perhaps for one person but not for two.

“The room was tiny, about half the size of the usual standard room in a hotel. The bed was quite small with barely enough room for two people. Traffic noise from the street below was constant, and this made sleeping difficult. However the room was clean and nicely furnished. And there were computers in the lobby with free high speed internet access. That was a nice touch.”

Nov 3, 2007 by Lisa from New York, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• Free Internet Access in Lobby.
• Room was really small and the shower could have been cleaner.

“Overall, it was ok. I was expecting the rooms to be larger. There was really nothing to the hotel room. The bathroom could have been a little cleaner, but the rest of the room was clean.”

Nov 2, 2007 by Rhonda from Rego Park, NY
Overall Rating: 3
Cleanliness:[6] • Staff:[4] • Location:[9]

• Great location.
• Ridiculously small, meager accommodations, terrible bed.

“Would not stay here again.”

Nov 2, 2007 by Brenda from Windsor Locks, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean, simple decor and very comfortable bed.
• Lobby was located one floor up and no valet parking.

“Clean comfortable hotel, ideal for business or leisure travelers. Provides chilled water dispensers and bottles to refill and take with you. Great location however with it being in the heart of the city I would have expected valet parking, though a parking garage is located just around the corner. I would definitely stay here again!”

Nov 1, 2007 by Joseph from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Stylish, comfortable and unpretentious.
• No spa onsite.

“The club quarters in Philadelphia were very affordable, stylish and comfortable. I would definitely choose it again.”

Nov 1, 2007 by Kent from Aurora, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great pillows, comfortable bed. Room was small but adequate.
• Loud party, on the floor that my room was on, at 3am. Hotel staff took care of it fairly well.

“Downtown hotel where traffic and parking are an issue.”

Nov 1, 2007 by Arthur from Flushing, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Convenient to shopping/stores, etc pharmacy.
• Does not have its own parking lot.

“Tiny rooms, the major problem with this hotel is, no parking lot what so ever, very difficult to discharge passengers and you have to constantly check your parking meter or figure out where to park your car over night.”

Oct 31, 2007 by Al from Houston, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Downtown location was adequate.
• There was no parking or facility for unloading luggage and checking in.

“This hotel was acceptable in terms of cleanliness and location. There were no parking facilities and overall it is less that the 3 star rating allocated to it.”

Oct 31, 2007 by Hunter from Greer, SC
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[7]

• It felt secure and safe.
• The staff did not seem interested in customer service.

“I was disappointed that this was listed as a three star hotel because it did not pan out to be one. The first room I was given had dirty linens on the bathroom floor, used coffee cups, an unmade bed, etc. When I called the desk they said they would send someone right up. No one ever came. After 15 minutes I called again. When he finally arrived he only said "housekeeping put it in as being cleaned." he took me to another room on another floor. He tried to open the door. The lock would not work. He had to go back to the desk to get a key to open the door. Though this room had been cleaned it is in need of painting. The only service recovery attempted was he said "sorry about the room." another night I asked at the desk if they had complimentary toothpaste and was told that they did. She returned and stated that they were out but she would "check with the boys". Evidently the "boys" did not have toothpaste either so I was directed to the 12th floor vending machine. I had to return to the desk to get change to use in the machine. It just didn't seem that the staff cared whether they met anyone's expectations or not.”

Oct 30, 2007 by Jan from Whitney, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• Work out room.
• Parking.

“We got a tiny room with no window, like an interior room on a cruise ship; definitely not a 3 star hotel. Also, there was no on site parking. We had to drag out suitcases out from the street and then park a block away.”

Oct 24, 2007 by Laura from Burke, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Convenient.
• Small room, brusque although efficient staff.

“The hotel was in a great location and had everything you could need. The staff did not try hard to be friendly or welcoming, but did handle everything with great efficiency. Clearly this hotel is geared toward business travelers and I would stay there again for business. It was pretty good for leisure travel, but I might look for someplace more friendlily for my next weekend away.”

Oct 24, 2007 by Connie from Rio Linda, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was midtown, and seemed safe, staff was nice and helpful, and they gave you cold bottled water.
• Rooms were very small, smelled of perfume when we turned on the air, and you had to park in garage across street.

“I like it being right downtown. Everyone was helpful, but the rooms were pretty small. I would probably stay again if the price was right.”

Oct 23, 2007 by Marty from Concord, NH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The sleep number beds.
• No microwave or DVD player in the room.

“I far exceeded my expectations and I thought as well as my son that we were staying at a luxury suite.”

• View All User Reviews

Amenities at Club Quarters Philadelphia, Philadelphia

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Restaurant Room Service Safe Deposit Box Television with Cable