Embassy Suites Hotel Philadelphia-Center City [Philadelphia, PA]- Hotel Reviews - MyTravelGuide.com


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Embassy Suites Hotel Philadelphia-Center City 3-star

1776 Ben Franklin Parkway, Philadelphia, PA

This all-suite, full-service hotel is located just off historic Logan Square. It is convenient to business district, all major attractions, shopping, and restaurants.[more]

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User Reviews for Embassy Suites Hotel Philadelphia-Center City, Philadelphia

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 187 user ratings

Sep 21, 2009 by Jean from Seattle,WA
Overall Rating: 9 Overall user rating

  • Location, room size.
  • Some of the gym equipment had not been cleaned in a very long time.

“Great location.”

Aug 12, 2009 by Les from Tulsa,OK
Overall Rating: 4 Overall user rating

  • Room size.
  • Filthy room, changed second night.

“Front desk OK, 1st room absolutely filthy, 2nd room OK. Poor example of an Embassy Suites. Unless you have tons of kids & need the room stay somewhere else. Doorman advised against walking in neighborhood after dark; he said a number of car break ins had occurred.”

Apr 9, 2009 by Eileen from New York,NY
Overall Rating: 8 Overall user rating

  • Reasonable price and clean; hotel staff exceptionally helpful.
  • The fan for A/C and heat was extremely loud.

“Delivers what you expect. Great for budget travel.”

Mar 19, 2009 by Anne from Cambridge,MA
Overall Rating: 10 Overall user rating

  • The value and size of the room was amazing.
  • Hallways weren't that great looking.

“The size of the suites was outstanding. The bed was very comfortable and the bathroom was really nice. Having a separate living room area, away from the bedroom, was great. I would definitely stay here again, and would recommend it to everyone I know! It's also in a great location for sightseeing.”

Feb 20, 2009 by Katerina from Lancaster,PA
Overall Rating: 9 Overall user rating

  • Free breakfast.
  • Energy efficient lights took 15 minutes to turn on parking 40 dollars a night.

“Excellent staff, friendly and
helpful. Great breakfast, and cocktail hour. Was a real treat. Liked the fridge it was in a neither room so it was quiet to sleep. The hvac was noisy.”

Oct 3, 2008 by bill
Overall Rating: 9 Overall user rating

  • Location & room quality.
  • Parking was $34/night.

“Great location, clean, huge rooms, accommodating staff.”

Sep 4, 2008 by StevieB
Overall Rating: 2 Overall user rating

  • Dirty air filters in room.

“When I checked in I was told I needed to sign a paper that I would have no parties in the room, thought odd and was told everyone signs this form, I then asked others that checked in and there never signed such a paper. In addition, the room would not get cool set at 65* called and when they came to check the filter was so thick and black the air couldn't go through it.”

Sep 1, 2008 by Amy from Decatur, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Spacious room.
  • Nothing!

“Wonderful hotel! Best time of our entire trip. The suite was huge, clean and accommodating. Highly recommend!”

Aug 27, 2008 by Julie F. from Roseland, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was clean and the room was spacious. The private balcony overlooking the Benjamin Franklin Parkway was perfect. The location was ideal.
  • The hotel included breakfast at TGI Fridays. There was an omelets station and there wasn't anyone to make them.

“I thought the hotel was located in a prime spot. The private balcony was a real bonus. It was clean and the staff was friendly and helpful. The suite was spacious and updated. I highly recommend this hotel!”

Aug 27, 2008 by Mary from Sterling, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Loved the location, the price and the room.
  • Nothing.

“This hotel is perfect for couples, friend get-togethers and families. Perfect location to visit museums or just to relax. Not far from center city but the hotel's location has its own ambience to keep you entertained.”

Aug 25, 2008 by Connie from Middletown, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Everyone was so nice and helpful.
  • That we had to pay for parking.

“We had a great experience. I loved everything about the hotel.”

Aug 20, 2008 by Annie from Lansing, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The room was stunning, beautiful and clean.
  • Only having 2 computers and 1 printer.

“Simply the nicest hotel I've ever stayed at. From the moment I walked in, the staff was gracious and helpful. The room was enormous and very well maintained, with everything a person traveling could possibly want (with the sole exception of closet/storage space). I'd stay again in a heartbeat. I hated to leave.”

Aug 20, 2008 by Greg from Arlington, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Fantastic location. Great rooms looking over Rocky steps (Museum of Art).
  • The AC didn't work very well and was very loud.

“Great hotel, great location, free breakfast and loud AC.”

Aug 20, 2008 by Kimberly from Erie, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Front desk was wonderful if we had a problem they took care of it immediately.
  • Parking cost was high.

“I would recommend this hotel to anyone that I know that plans to visit Philadelphia. Location is excellent and easy to get around. The city from this location. Hotel was clean and updated.”

Aug 13, 2008 by Angie from Wilmington, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Comfort of beds & space.
  • Parking fee $34 per night with 20% tax added per night.

“Great hotel, elevator was undergoing remodeling, so it was really tight quarters & it seemed you had to wait forever, but the quality of the room was superb! Beds were comfy, plenty of room, hot breakfast.”

Aug 10, 2008 by Kathy from Piscataway, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • I liked how big each suite was.
  • I wish that they could have fixed the elevators in a more timely manner.

“Overall, this is a great hotel. If most of your stay in Philly revolves around seeing the historic attractions, I would probably stay at another location but seeing as how we wanted to see a lot of the attractions spread throughout the city this location was perfect.”

Aug 10, 2008 by Cynthia from Pittsburgh, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Having 2 rooms.
  • Air conditioning was extremely noisy.

“This hotel has a good location but there are not very many close options for dinner. The rooms were nice and the bathroom very clean. Air conditioning was extremely noisy.”

Aug 10, 2008 by Eugenie from Palisades Park, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Location and small kitchen in the room.
  • Elevator was not activating properly.

“Overall, it was pretty much ok. Although the elevator stopped next morning, I could see the staffs trying to fix the problem and they provided good service. Breakfast was ok but not much salad or green stuffs.”

Aug 7, 2008 by Jon from Belchertown, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The suite was so spacious that it would make a decent condo if it had a full stove!
  • The elevators were very slow. On our checkout day, they were having problems, requiring a hotel staff to run them.

“(I want to adjust answer #13 a bit. This was "business travel pair". My wife and I travel together for our business. You should allow that option.).”

Jul 30, 2008 by G from Nutley, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Location. Breakfast was included.
  • Expensive parking.

“Great location near Franklin Institute. Nice separate living room. Nice hot/cold breakfast buffet included. Parking was expensive.”

Amenities at Embassy Suites Hotel Philadelphia-Center City, Philadelphia

  • Balcony
  • Coffee Maker in Room
  • Cribs Available
  • Exercise Gym
  • Express Checkout
  • Guest Laundromat
  • Hairdryers Available
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Microwave
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Valet Parking

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