Sheraton University City Hotel

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User Reviews for Sheraton University City Hotel, Philadelphia

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Apr 27, 2008 by Nancy from Rancho Santa Fe, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to UPenn. Pleasant rooms and staff.
• Should provide guests free coffee in the morning.

“Pleasant. Close to UPenn. Parking costs but you can go in and out. Need to provide guests with free coffee and newspaper in the morning.”

Apr 24, 2008 by Sara from Arlington, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• The location was convenient to UPenn and downtown.

“We called two weeks before to request a mini-fridge and a king bed, neither of which were recorded or available upon our arrival (we did eventually get a fridge). The hotel is undergoing renovations, and we apparently were in an unrenovated room. The carpets were old and faded and there was paint chipping in the bathroom. Definitely not a 3 star hotel.”

Apr 10, 2008 by Catharine from Providence, RI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Desk/computer/WIFI etc excellent.

“For meeting people at Penn, great convenience, room well equipped, view awful plus very noisy dumpster removal in middle of night and also could hear everything in both rooms on either side of me. Lobby attractive, front desk staff on the ball and well prepared and organized. Would definitely stay there again.”

Apr 3, 2008 by Jeana from Hermiston, OR
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Lots of pillows and cozy bed. Plus we had 2 beds.
• It was a mess!

“Fortunately the beds looked freshly made, but there were open shampoo containers in the shower, open, used soap at the sink, half consumed hot tea at the coffee station, with all the wrappings and used napkins surrounding it. The trash cans were full of trash. We had traveled all day and got there late, so I assumed it was probably an employee that had used the room, or that the maid forgot to come back and finish. But, since there were no personal belongings and the beds look freshly made we just locked the door and hoped it was truly vacant.”

Mar 19, 2008 by Kab from Barberton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff gave us a coupon for parking when they didn't have the room requested.
• No indoor pool, high parking fees $15/day.

“Beautiful hotel-never been disappointed in the rooms or hotel of a 3 star, nice staff, no indoor pool, expensive food, no free breakfast (family's need this), college area-lots of drinking in and around hotel. Many nice restaurants and stores nearby. High parking cost $15/day.”

Mar 17, 2008 by Richard from Oakland, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Convenient for Philly train station. Free internet.
• Breakfast staff overworked - would have preferred buffet.

“Friendly and helpful reception staff. Good size rooms with comfortable beds, free internet and decent TV. Very convenient to have Enterprise car rental next door.”

Mar 7, 2008 by Catherine from Pelham Manor, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Free internet.
• Walls were thin, the baby crying in the next room could be heard all night!

“It was a great hotel, centrally located, easy to get to from the train station. Clean, friendly, perfect!”

Mar 2, 2008 by Al from Nanticok, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Parking.

“The location is close to colleges. The parking is a little confusing. Overall, it is clean, good location and good service.”

Feb 26, 2008 by Diane from Issaquah, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk people had excellent information about area and happy to share also the wifi worked well.
• Some drilling noise then the had front desk checked and assured it would end by 6 p.m. and it did.

“Facilities seemed a bit tired, but the room and hotel were clean and functional. I appreciated the little touch of the power strip on the desk which enabled chargers, etc to be plugged in without floor crawling and lamp unplugging. Wifi worked well in the room. The people at the front desk were excellent, accurate and helped to give information in a friendly way.”

Feb 17, 2008 by Ben from Portland, OR
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Good location.
• Beds are old.

“Good location, right next to Penn, but the rooms are old, the sheets don't fit the bed, and the carpet had stains. Enjoyable view.”

Feb 9, 2008 by Nilanjana from Tulsa, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was very close to the university of Pennsylvania and in a good neighborhood.
• The hotel seemed a little less fancy than expected form the Sheraton name.

“It served my purpose as it was very close to the unit of Pennsylvania. The location was good. I checked-in at 11pm-but that was ok. The room had a personal desk top computer with free internet access! The room was big with 2 double beds, the bathroom was good-toiletries were provided.”

Feb 1, 2008 by Chau from Tempe, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice, clean, and comfortable room. Courteous and helpful staff!
• None.

“Nice, clean, and comfortable room. Courteous and helpful staff!”

Jan 18, 2008 by Patrick from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was friendly; rooms were spacious and quiet, close to the subway.
• Bottom sheet didn't fit bed and kept bunching up; lame fitness centre.

“Close to the trolley, subway, regional rail and University, this hotel is also a pleasant 30 minute walk from Downtown Philadelphia. Spacious, quiet rooms offer city views and include a small fridge and HDTV. Friendly and helpful staff.”

Jan 17, 2008 by Karen from Pompton Plains, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location; courteous staff; clean.
• Nothing.

“I attended a concert nearby and needed a place to stay overnight. The hotel was located close to the concert and within walking distance of the 30th Street station (I traveled by train). It's at the Drexel University campus area so it is very convenient for college-aged parents. Safe, good area; great experience.”

Jan 3, 2008 by Mike &. from Laval, QC CA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff.
• Old, dirty, not maintained.

“We needed to stay in the university area, so it was the best option geographically. The room was really dirty and very small, the mattresses are old and uncomfortable, the pillows are polyester foam, and the heating unit was extremely loud. Definitely more like a 1 star hotel rather than a 3 star as they claim.”

Jan 3, 2008 by Tarek from Yonkers, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location, cleanliness.
• The room was a corner room and very small.

“NA.”

Jan 2, 2008 by Mazen E. from Laval, QC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Was ok.
• Rooms not very clean. No breakfast.

“I would like to have a breakfast included with the room price.”

Jan 1, 2008 by S from Newburgh, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• It location was excellent to where I needed to go.

“The hotel is great if you are taking the USMLE step 2 CS exam as the test center is about a 5 min walk away. Besides that, I do not feel it is worth the 4 star prices I paid to stay in it.”

Dec 16, 2007 by E L. from Ann Arbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, location & location.
• There was nothing not to like.

“Excellent location for my purpose. Friendly and helpful staff. Room was clean and of excellent quality.”

Dec 6, 2007 by Judith from Sault Ste. Marie, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very comfortable beds.
• Public telephone way downstairs.

“Hotel close to subway, and some restaurants. Very nice rooms with a computer and free internet.”

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Amenities at Sheraton University City Hotel, Philadelphia

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable