Crowne Plaza Hotel Philadelphia Pa-Main Line

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User Reviews for Crowne Plaza Hotel Philadelphia Pa-Main Line, Philadelphia

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Jan 5, 2010 by Sam from Worth,IL
Overall Rating: 3

“Keys didn't work, had staff member let us in. Toilet didn't work.”

Dec 7, 2009 by Carroll from Richmond,VA
Overall Rating: 9

• Very good parking spaces; near good restaurants; good accessible location; very good housecleaning.
• Overall I was very satisfied, cannot think of any negative that I could relate here.

“It met all my expectations and then some; in fact I would like to make a reservation there over Christmas if at the same rate.”

Nov 30, 2009 by Janada from Philadelphia,PA
Overall Rating: 10

• It appeared to be new. Very modern feel. The flat screen TV, shower rod and curtain and carpet was very nice.
• My drain in the tub did not allow the water to exit quickly. I was standing in a foot of water my entire showering time and took even longer to drain.

“Very nice. Very accommodating. The local attractions were convenient. Restaurants, convenience stores, retail stores and banking.”

Aug 10, 2009 by Linda from New Providence,NJ
Overall Rating: 10

• The room was very nice, and I could watch TV and set the air conditioner to the degree I wanted. It had a nice shower and hair dryer.
• Nothing - I only stayed in the room and had breakfast in the restaurant.

“It was a nice hotel.”

Jul 10, 2009 by Sharon from Morgan Hill,CA
Overall Rating: 10

• Free parking; location good for public transport into Philadelphia.
• First room did not have an operating television, but the staff quickly changed us into a different room.

“Clean, updated decor, friendly and helpful concierge.”

May 5, 2009 by Kevin from Lewisburg,PA
Overall Rating: 7

• The only thing that I liked was the convenient location.
• This was an old Holiday Inn that they painted and installed new carpet. It does not compare to the other 3 Crown Plaza's that I stay at frequently.

“The front desk staff was friendly but unprofessional. They made/took personal calls while I was trying to check-in, etc. This is the same hotel that I stayed in 15 years ago. It has different carpets and new paint but otherwise no improvements were made. Crown Plaza is Holiday Inn's upscale brand but this does not deserve the Crown Plaza name. It is an old Holiday Inn.”

Apr 14, 2009 by Ben from Torrance,CA
Overall Rating: 10

• Great staff.

“We had an excellent stay, thanks to friendly and knowledgeable staff.”

Feb 21, 2009 by Ossian from Topsham,ME
Overall Rating: 10

• Comfortable bed, the pillows were just right.

“The hotel was very nice. I think they are nearing completion of all renovations. The room was clean and the hotel service ensured clean sheets and towels every day. We did not spend any time in the pool or gym (had too many things to do during the day), but they both looked nice. The hotel had free WiFi, so this was very convenient and for today's travelers an almost required plus.”

Jan 19, 2009 by Jacqueline from Old Forge,PA
Overall Rating: 10

• The staff was exceptionally friendly and went out of their way to make our stay pleasant.
• There was nothing I didn't like.

“Great location if you are visiting PCOM. The staff is friendly and goes out of their way to be helpful with local attractions, directions etc. Rooms are clean and well appointed.”

Jan 6, 2009 by Min from Oakland Gardens,NY
Overall Rating: 7

• The proximity to downtown Philadelphia and the overall cleanliness of the hotel.
• Parking lot was shared with other local businesses. Police activity at the restaurant in front.

“Hotel was pleasant. Front desk was polite and the hotel was clean. Proximity to downtown Philadelphia was a plus. Bell boy did not acknowledge me or my wife as we walked into hotel nor was any assistance with my luggage offered.”

Dec 22, 2008 by Lewis from Bethesda,MD
Overall Rating: 9

• Location close to highways & shopping & food.
• A little old, but now under renovation.

“Very good & superb location for my needs.”

Oct 17, 2008 by Robin
Overall Rating: 8

• Staff was extremely courteous & helpful, very nice exercise & pool areas.
• Mold in tub, beds too soft, slow elevator around checkout times, fees for refrigerator or microwave.

“For convenience, I'd definitely stay here again. Not a fancy hotel, but public areas very nicely kept.”

Sep 25, 2008 by Kelly
Overall Rating: 8

• The fitness center and pool were nice
• The halls had a musty smell

“This hotel was great for our purpose - a place to stay close to town ($20 cab ride) and close to the Eagles Stadium. The room was comfortable.”

Sep 18, 2008 by Tynia
Overall Rating: 5

• Price, convenience.
• Needs updated furniture, rooms were
  small, recently remodeled but the rooms still look like they need work.

“It was ok.”

Sep 13, 2008 by Clint from Sulphur Springs, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• NA.
• Very clean and friendly.

“Very clean and with in close walking distance of the local ABC, NBC and CBS studios. Also close to large target and other specialty shops and dining.”

Sep 10, 2008 by Imari from Wayne, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Indoor pool, restaurant and business facilities.
• Housekeeping did not clean room to expectations.

“The location was great - close to expressways, stores, restaurants, and downtown. The indoor pool, business services (internet access, free copy services), exercise facilities, and restaurant were also a plus. I was not too impressed with housekeeping as debris was left on the bathroom floor, the beds were not made on one particular day that housekeeping services were requested, and the housekeeper left a note that she would bring clean glasses back to the room and did not do so until the next day.”

Sep 5, 2008 by Dottie from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The staff was extremely kind. The room was nice.
• The mattress covers were not good.

“This hotel was a great place to stay. The free parking, the great staff. I left a personal item at home. I mentioned it to the staff and she found the item needed under 2 minutes.”

Sep 4, 2008 by Conan from Palisades Park, NJ
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• Staff were informative. Room was ok but were missing shampoo and Kleenex.
• I picked the area because I thought it would be quieter than downtown. It was the loudest lobby I've experienced. People were drunk and yelling.

“Hotel was supposed to be in a quieter area than the center city/downtown. To my disappointment, the lobby was too loud with drunk people. I've stayed at the hotel before and I did realize a upgrade of the elevator and the bathrooms. But the loud party of some sort in the lobby was a downgrade.”

Sep 3, 2008 by Jamie from Madison, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Comfortable bed, and close to where we needed to be. Nice toiletries and extras.
• Poor water pressure made shower unusable second day.

“Our room was comfortable, with a very comfortable bed, sofa, and read coffee mugs instead of disposable cups. They provided a sleep well kit that included a relaxation CD, earplugs, eye mask, and lavender linen spray. A very nice touch. The alarm clock was very nice and had relaxation sounds built in as well. The bathroom was adequate in size, and the toiletries provided smelled wonderful. The shower, however, had very poor water pressure, and we couldn't use the shower the second day because of this. Very frustrating to have to basically sponge bathe yourself at a hotel! Hopefully this will be fixed. Overall, a nice hotel. I think 2.5-stars might be more appropriate.”

Sep 2, 2008 by Anne from Natick, MA
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[8]

• The location and the staff.
• It does not live up to Crowne Plaza level.

“This hotel has been upgraded from a Holiday Inn to a Crown Plaza Hotel. In our opinion, it does not live up to that grade level. The ceilings are low throughout the hotel. The halls are drab and have that hotel smell. The rooms and bathrooms are small. The staff, however, is very friendly and efficient. The restaurant was ok, but not to the level expected of a Crowne Plaza.”

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Amenities at Crowne Plaza Hotel Philadelphia Pa-Main Line, Philadelphia

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center CD Player Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Lounge Outdoor Pool Phone with speaker Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms

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