Sheraton Suites Philadelphia Airport

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User Reviews for Sheraton Suites Philadelphia Airport, Philadelphia

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Apr 25, 2008 by Jp from Santa Clara, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[8]

• Extremely efficient staff at the registration.
• No shuttle pick up at the airport.

“The room has been partially updated but the bed and bathrooms have not. Certainly not to standards I come to expect from a Holiday Inn.”

Apr 25, 2008 by Harmik from Encino, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome rooms, great staff.
• Very difficult to access from the one way roads, not easy to get into the parking lot had to drive on one way streets and make u turns, very cumbersome.

“Highly recommended.”

Apr 18, 2008 by Michael from Brentwood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean.
• Food could be better.

“Hotel is great I would stay again.”

Apr 10, 2008 by Jane from Honey Brook, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“This was a great experience, the room was spacious and clean.”

Apr 10, 2008 by Keith from D.C., DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was spacious and furniture looked like was just picked up from showroom floor.
• Nothing.

“Excellent. When we go back we will only use this hotel.”

Apr 7, 2008 by Shelbie from Maitland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fresh smell of Leather, bed was so comfortable.

“Extremely pleasant staff, great room, clean, and very comfortable.”

Apr 4, 2008 by Michele from St.Petersburg, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location was great and the room was immaculate.
• Still some renovations going on but nothing extreme.

“With close proximity to the airport, shuttle service 24hrs a day, late night room service and huge comfortable beds what more could a traveler ask for. well worth checking out or should I say checking in.”

Apr 4, 2008 by Paul from Mcmurray, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice rooms.
• Limited and expensive dining.

“Well maintained with easy access to and from the airport.”

Mar 29, 2008 by Wendy A. from Bishopville, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[10]

• The flat screen TVs and the amount of room in the suite.
• We did not get what we asked for. Not safe from construction.

“We have stayed there before during the construction period. We were on a different floor of then construction. This time we were on the same floor. There were razor blades and debree in front of our door. I did tell the staff about it. Also we did not get what we had a reservation for. We did not have 2 doubles and a pullout couch. They did send up a cot at my request. My other son slept on a chair. I would like to be compensated by this inconvenience if possible.”

Mar 28, 2008 by Sean from Alameda, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• It's interior design and color combination.
• Food form restaurant was very good. However by the time it got to my room it was cold. My ice cream had become total liquid.

“This hotel meets all my needs, with style and good looks. However the room service was over worked and was behind on delivery time.”

Mar 28, 2008 by Julie C. from Thayne, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Efficient.
• Open room dining/Petri dish feeling.

“Efficient, quality driven excellent choice for business travelers.”

Mar 24, 2008 by Madeline from Wellsville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Beautiful room, friendly staff.
• Under construction at time of stay.

“Although the lobby and restaurant were under construction at the time of our stay, we had a lovely time. As usual with most hotels, the food is quite pricey. The rooms are large suites with modern decor and king size beds. There is free shuttle service to/from the train so you do not have to drive in Downtown Philly. The staff is very polite and helpful. This was our second time staying here and we will certainly stay again.”

Mar 24, 2008 by Nadeen from Bronx, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The suite layout worked very well for 2 travelers who did not want to share the bed.
• The rooms were not cleaned daily.

“The room was not cleaned daily. The days the staff had cleaned the room, the bathroom floor was still dirty. The staff was incompetent. We returned one evening to find the door to our room open. When I called the front desk to complain, the clerk explained that it sometimes happens when the cleaning staff doesn't close the door properly. The room had not been cleaned that day. The next night a strange man called my room, claiming that he had read an ad about me on the internet. When I inquired at the front desk, the clerk confessed that she had sent the call to my room. The man had called the hotel, looking for another guest with my first name (but a different last name). The clerk told him that I was the only person with that first name in the hotel, gave him my last name, and sent the call to my room. None of the ATMs in the hotel complex worked. The hotel restaurant is grossly overpriced ($14 for a club sandwich!). It's a really inconvenient location.”

Mar 20, 2008 by Frank from Hawthorne, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice clean, large rooms.
• Under renovation. A bit dusty.

“This is a converted Embassy Suites Hotel. It is under renovation right now but the room we had was very clean with spacious living quarters. Highly recommend this hotel for the price!”

Mar 20, 2008 by Pam from Madison, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Recently renovated room, very nice.
• Construction in lobby still underway.

“The recently renovated rooms are wonderful. Very clean. Great for a business traveler or a family.”

Mar 20, 2008 by Bridget from Odenton, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• New contemporary decor and spacious suites Great parking and shuttle to airport.
• Was not warned of renovations.

“Very nice accommodations! The upgrades they have added are a nice improvement.”

Mar 13, 2008 by Cathy from Belton, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room was very clean and smelled nice.
• Remodel going on, shouting and hammering in the morning.

“The hotel was undergoing renovations and the noise in the morning was disturbing. Otherwise we were pleased with the accommodations.”

Feb 29, 2008 by Gary from Gypsum, CO
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[6]

• The room itself was excellent.
• The lobby was torn apart, as it has been for months.

“Finish up the renovation which has been going on for over a year.”

Feb 20, 2008 by Ray from Florence, NJ
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[1]

• Wont go back to that hotel.
• Did not get room we requested, and service was rude when we told them about problem and never solved problem.

“Hotel was under construction and was very hard to even get in to hotel.”

Feb 15, 2008 by Stephane from Newark, DE
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Parking convenience.
• The access by car is a nightmare.

“The hotel was being completely renovated, which is certainly necessary. I wish I had known that though and I would have gone somewhere else. The hotel is also located at the crossroads of different interstates and it is a mess to select the right exit. I am a local and missed twice the exit, therefore having to drive miles back and forth to finally get there.”

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Amenities at Sheraton Suites Philadelphia Airport, Philadelphia

24 Hour Front Desk Available to/from Philadelphia International Airport (24 Hours) Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services