Courtyard by Marriott Allentown/Bethlehem

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User Reviews for Courtyard by Marriott Allentown/Bethlehem, Bethlehem

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Oct 4, 2009 by Sheila from Grove City,PA
Overall Rating: 4

• The midnight shift
  at desk was very helpful.
• It was lost in a sea of hotels-very difficult to find.

“I spent 4 hours at this hotel. I can't really comment-”

Sep 25, 2009 by Bill from Seneca,SC
Overall Rating: 10

• There was nothing I did not like about this hotel.

“Quiet, clean and very friendly staff. Also very convenient location for travelers visiting the Lehigh Valley.”

Aug 30, 2009 by Jeanne from Torrington,CT
Overall Rating: 10

“The hotel was everything we expected and needed. Plus, it also offered a free breakfast buffet, and a nightly food item. The breakfast had everything from eggs to waffles and fruit. The hotel was exceptionally clean, and the staff was friendly and helpful. The pool was cleaned every morning and we enjoyed it every day of our vacation. The rooms were great, and kept very clean. Ours had a kitchen, and we had everything we needed.”

Aug 23, 2009 by Doreen from Corpus Christi,TX
Overall Rating: 10

• Great staff!
• Nothing!

“Lovely!”

May 7, 2009 by Pearl from Naugatuck,CT
Overall Rating: 7

• Convenience for a short trip, also reasonable
  cost for economy family.
• Room was too noisy, cause it right next to the highway, room little small than I expect.

“It's OK for a quick
and short trip, for the Money.”

Feb 8, 2009 by Bob from South Orleans,MA
Overall Rating: 10

• Again, the staff! and location!
• Nothing! Even the housekeeping is outstanding.

“Everyone involved with this hotel are fantastic! I will be back! Many thanks to the entire staff!”

Feb 4, 2009 by David from Harrisburg,PA
Overall Rating: 6

• Convenient to 22/78, airport, shopping and dining. Rooms were relatively clean. Above average lobby area. Small pool and whirlpool.
• It's an average cinder block hotel. No different than some of the cheaper chain hotels.

“Hotel was OK. Clean and quiet. Close to 22/78, airport, shopping and dining. Small pool and hot tub is OK.”

Jan 21, 2009 by Jim from East Setauket,NY
Overall Rating: 9

• Location, swimming pool, double queen beds, continental breakfast.

“Large room, double queen beds, indoor pool. Good for family with kids.”

Jan 20, 2009 by Karol from Glenshaw,PA
Overall Rating: 9

• I liked the swimming pool and clean room.

“The hotel was clean and looked new. The room was clean. I liked the swimming pool. The breakfast was kind of confusing. It wasn't a continental breakfast but there were different rates for different things you decided to eat. It was reasonably priced but the quality was mediocre at best.”

Nov 28, 2008 by Donna from Pleasant Valley,NY
Overall Rating: 9

• Nice pillows and bed.
• Needed an extra blanket in the room, noisy heater.

“Clean attractive room, excellent bed, but a noisy old-fashioned room heater.”

Sep 2, 2008 by Ron from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Everything was very well done.
• Food smells on first floor started at 3 am; that was very unpleasant.

“An excellent hotel, but avoid staying on the first floor, because of cooking odors which start at 3 am and continue for hours. If you must stay on the first floor, put a towel at the base of the door and tape the rest of the door edges with masking tape.”

Sep 1, 2008 by Scott from Pomona, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• The in door pool and hot tube.
• The pillows.

“The stay was good but they need to change the bed and pillows.”

Aug 22, 2008 by Lawrence from Saugus, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Indoor pool.
• Not flexible on my request to change to a room with two double beds instead of a king.

“Fine.”

Aug 21, 2008 by V from Yorktown, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean room, good location of hotel, friendly staff.
• None.

“Good value for the money.”

Jul 27, 2008 by Melissa from Nottingham, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• Front desk and floor staff were very friendly and accommodating.
• No refrigerator or microwave in the room. Bathroom & vanity area was small.

“Overall, the hotel was nice. At check in, we were given keys to the wrong room where another guest was occupying. After 20 minutes, we were given keys to a different room, but were only given a room with 1 king bed & sofa bed, instead of 2 queen beds - which we needed with our 2 children. The front desk tried to look for another room, but they were all full. They gave us a voucher for free breakfast at the hotel, which we never used. The front desk staff on all shifts were very nice, and overall our stay was comfortable, but just crowded in the room. The pool was nice - although it was small, we were the only one's using it so it was fine.”

Jul 24, 2008 by Vinny from Bethlehem, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good service and location.
• None.

“Great hotel and staff.”

Jul 22, 2008 by Michael from East Windsor, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was extremely courteous and helpful.
• Water glass was dirty; no fridge or microwave in the room.

“The Allentown area. This hotel is geared toward business travelers. That usually means a small fridge and microwave in the rooms. My room had neither, although the front desk staff managed to dig up a fridge for me when I requested one. The guest services directory invites the guest to join us in the restaurant for breakfast. The food is adequate, but I can get a better breakfast 1/4 mile away for less money. On top of that, the woman who was running the dining room was surely and sarcastic, and needed a swift kick in the attitude adjustment button. I was appalled to find that one of the two glass water glasses in the room had fingerprints and lip marks on it when I held it up to the light. All things considered, I expected more from a hotel property although the room itself was clean, the bed was luxurious, the bathroom facilities spotless, the public areas well-maintained, it is the small details that can sour a stay.”

Jul 17, 2008 by Rachel from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Every member of the staff was courteous and friendly.
• I wish the pool was a little bigger.

“An absolute gem. The staff was fantastic, the room was comfortable, and the spa was relaxing. I would have liked to stay for a whole week.”

Jul 15, 2008 by Robert from Uhrichsville, OH
Overall Rating: 1
Cleanliness:[9] • Staff:[2] • Location:[1]

• Amenities.
• It took the county volunteer fire department at least thirty six (36) minutes for the first water toting fire engine to roll into the parking lot.

“This Sheraton three plus star hotel is positioned directly across the Lehigh Valley International Airport. On Saturday evening I was awakened by the fire alarm and after three minutes of continuation I stuck my head out the door and noticed the hallways on the third floor were rapidly filling with smoke. I and other guests ran into the parking lot where we positioned ourselves witnessing heavy smoke pour out of the outdoor ventilation system. It took the county volunteer fire department at least thirty six (36) minutes for the first water toting fire engine to roll into the parking lot. I would not recommend this hotel to any of my friends simply based on that fact! This hotel lacks the reaction time of a big city fire department and that simply means every night lots of lives are always in jeopardy. After the fire was officially put out the management told a couple of us that we could re enter the hotel. We then took it upon ourselves to tell the others via yelling to them throughout the parking lot as the manager simply walked back to her office. Clearly management seemed not to care too much about us their guests. Entering the hotel we noticed that every room door was left open so every guest literally ran to their rooms fearing stolen items and luggage. There were no security guards on the third floor upon our arrival were not offered a glass of orange juice, an egg or even a piece of burnt toast for our having to wait over four and a half hours in the parking lot (1:00 AM to approximately 4:30 AM). No apologies or gestures of compensation for our loss of sleep and going through this ordeal. Those human and business qualities coming from this three star plus hotel (3+) is what I found to be more amazing than the fire itself.”

Jun 5, 2008 by Timothy from Richmond, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Spacious, non-smoking, family friendly.

“Great location. Pleasant area, warm inviting and very family friendly. Thank you.”

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Amenities at Courtyard by Marriott Allentown/Bethlehem, Bethlehem

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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