Doubletree Hotel Wilmington

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User Reviews for Doubletree Hotel Wilmington, Wilmington

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Sep 1, 2009 by Vernon from Henderson,NC
Overall Rating: 10

• Great center location, mall, lone star, olive garden , all in walking distance.
• nothing

“When I arrived I was greeted with warm cookies. Our rooms were ready and clean. I really enjoyed my stay here.”

Jun 25, 2009 by Dwight from Celeste,TX
Overall Rating: 8

• Price from Priceline.
• Went down for the breakfast. I was not eligible for free breakfast and I paid $13.50.

“Don't expect to get smoking if you book it. Dont expect to get king size bed if you book it. As for free breakfast buffet due to being a discount customer they charge you 13.50 for it and it was not worth it. I only ate one time during my 3 day stay. They entrance is very hard to find at night and I missed it and had to turn around twice to get into parking lot.”

Jun 16, 2009 by Maria from Capitol Heights,MD
Overall Rating: 10

• The friendliness of the staff and the quality of the room was greatly appreciated.

“Pleasant rooms, good beds and bed linens.”

Jun 11, 2009 by Yael from Carteret,NJ
Overall Rating: 9

• Great location, near shopping and restaurants.
• Very small room/.

“My experience at this hotel was OK. No problems to report. Quick, friendly check in, including the wonderful, warm, famous Doubletree cookies. The one negative I experienced was the size of the room. A corner room, was very small. I originally thought that the corner location would mean a larger room, but that was not the case. I'm not sure what the size of the other rooms was. The room was clean and had nice Neutrogena toiletries. Of course, the standard, wonderfully comfortable bed. Flat screen TV. A big plus was the location of the hotel, which was excellent. It is within walking distance of the Concord Mall, and on a strip with almost every other store and restaurant imaginable. I would stay again, but would request a non corner room.”

May 26, 2009 by Kari from Mine Hill,NJ
Overall Rating: 9

• Cleanliness and the Neutrogena toiletries they offered.

“I should not have an additional charge from the hotel for $50. I did not have any incidental charges for them to apply to my credit card. I will have to call them and see what the issue is.”

Feb 23, 2009 by Suzanne from Stetson,ME
Overall Rating: 9

• Warm cookies at check-in.
• Off a ways from the highway.

“A
bit off the beaten track, but great hotel.”

Jan 19, 2009 by Laura from Huntington,WV
Overall Rating: 10

• Clean, comfortable beds, clean bathroom with good sample products.
• More TV channel selection would have been nice.

“Very nice hotel, very clean and nice, clean bathroom.”

Jan 8, 2009 by from Columbia,SC
Overall Rating: 8

• I loved the hospitality and location.
• Rooms not as nice as expected, as marble though.

“This was a nice hotel. It had an awesome location. Right next door to the mall, many restaurants, and other places to shop. It was close to the major interstates and right near the city. The room in the hotel was bitter sweet. It was very neat with desk, lounge chair and ottoman, LCD TV and the most comfortable bed I've ever slept in. The bathroom and dresser had marble counter tops which was nice. My only real complaint about the room itself, was the lack of a fridge, microwave, or one being available in the hotel at all. You had to pay additional to use either of the two. Last but not least, the cookies they give you a check-in are AWESOME (i don't even eat sweets). While I enjoyed my stay.”

Nov 17, 2008 by Elizabeth from Washington,DC
Overall Rating: 3

• Convenient location.
• Paper thin walls, inoperable lights and alarm clock.

“Quite possibly the worst Doubletree that I have ever stayed at. The walls were paper thin, my bedside lamp's light bulb was broken and the alarm clock was broken. The people were very nice and the bed was comfortable, the food was below average. I am accustomed to higher standards at Doubletree and I have stayed at many of them.”

Oct 29, 2008 by Russ
Overall Rating: 7

• The Front Desk staff was very nice and the bar was well above average.
• There was hair on the bathroom floor.

“This hotel was very nice. We were greeted with a very friendly front desk staff. Our room was nice; there was a slight damp smell to it and hair on the bathroom floor. The bar was great and the food above average. The pool looked great and was very clean. The location was great, right next to a small but nice mall.”

Sep 10, 2008 by Phil from Rockland, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff, especially towards younger children.
• Air conditioner was a little noisy.

“Very clean and friendly hotel ideally located for business and leisure travel in the Brandywine area. Staff was very helpful and the hotel amenities were excellent (pool and fitness room).”

Sep 8, 2008 by Michael from Peabody, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• The suit was very nice.
• They charge $10 for online access.

“I stayed here and the next 4 nights at a 2 star Quality Inn. While this hotel was 3-star quality in its appointments, the 2-star gave me free e-mail. As I use it constantly I was displeased with being charged $10 at a better hotel.”

Sep 5, 2008 by Christina from Jersey City, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wolf gang puck coffee.
• No complimentary breakfast.

“Awesome.”

Sep 4, 2008 by Susan from Pennsville, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, clean, friendly.
• Everything was really nice.

“Very nice place to stay. Clean close to shopping, eating and great place for kids to swim.”

Sep 1, 2008 by Watson from Fernandina Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and friendly. I did not rate the restaurant I didn't eat at hotel.
• The little computer room area was to warm, uncomfortable to work in.

“Staff was very nice to travelers. Helped any way they could.”

Aug 30, 2008 by Mike from Johnsburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room very big & clean and new, nice view, comfortable beds, great parking and very nice staff.
• Charge for internet, elevators need work.

“This hotel is great for business or visiting the town, staff was almost too nice. Parking is great and hotel is right next to a Mall, you can walk there. The maid service was nice too and rooms are brand new with HD TV. Still have to pay for internet and breakfast. But there are three great eating places right across the street, be careful in walking as street is very busy and fast.”

Aug 25, 2008 by Sue from Washington, DC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Ice cream was available in lobby - yum.
• No fridge in the room. I travel with small cooler and had to throw out my stuff.

“The furnishings and linens in this hotel are superior. The best I've ever seen and I've seen many. The omission of small refrigerator and/or microwave is understandable because of space choices.”

Aug 21, 2008 by Jim from Research Triangle Park, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Nice room, free parking.
• I thought it was going to be downtown.

“Clean and quiet, but about 6 miles out of downtown.”

Aug 13, 2008 by Lori from Middletown, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Reputation, staff.

“The hotel was good overall. The Neutrogena products was great, the bed comfortable. It was next to a mall and easy to get to. There was also a business center which I was able to use (there was an out of order sign on the door the entire time I was there, but staff worked, so I used it). The flat screen HD television was great! I did not use room service, but am glad it was available. I stayed for Saturday night and then asked another room for Friday night. I found out I had to check out/check in again for my stay for the second night (my key ceased to work in the meantime). You may want to make sure you let your customers know this may need to be done at the hotel they are staying at. The back of the bathroom door was splattered with dirty water stains. I stepped on a piece of metal in my room (no, I did not put it there.), it punctured my heel and bled. I called the front desk and they were responsive by providing me bandages, alcohol pads and triple antibiotic ointment. I would stay there again, compared to the Microtel in West Chester (dangerous and ugly) or the Extended Stay in Malvern (dirty and disgusting).”

Aug 11, 2008 by Jaci from Brooklyn, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[1]

• The room was clean, the bed was comfortable.
• Bad location, expensive internet, far from Downtown.

“The hotel is difficult to find. It took me 2 hours to locate it even with printed directions and directions from several people along the way. By the time I got to the hotel, all restaurants were closed and I had to eat fast food near by. I've stayed at the Doubletree in Downtown Wilmington, which was much better. The internet was $10! It should be free for business travelers. The room was also extremely small.”

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Amenities at Doubletree Hotel Wilmington, Wilmington

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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