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The Spencer Hotel
700 King Street,
Wilmington, DE
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Average User Rating: 6.5 Cleanliness:[7.0] • Staff:[7.5] • Location:[6.5] Based on 157 user ratings |
Apr 7, 2008 by
Vincent from Mays Landing, NJ
Overall Rating: 7
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Hotel suited its purpose. Staff very nice and welcoming. Rooms were fine. Bathroom was small and not very comfortable. They did their best with an old hotel.”
Mar 21, 2008 by
Cynthia from Silver Spring, MD
Overall Rating: 6
Cleanliness:[6] •
Staff:[9] •
Location:[6]
“Hotel staff was very friendly. It was comparable to other 'high end' hotels in terms of comfort. I would stay at this hotel again.”
Mar 14, 2008 by
Whitley from Hoffman Estates, IL
Overall Rating: 3
Cleanliness:[3] •
Staff:[2] •
Location:[1]
“This is a 1.5 to 2 star hotel posing as a 3 star. It is old and worn out. Housekeeping was poor and spotty. Sometimes you would get new towels or washcloths. Sometimes you had to go to the desk to request them. The Kleenex dispenser was empty in my room for three days. The toilet paper was not replenished when there was only 1/8 of a roll left. The parking was an extra $12 dollars per day. There were no other parking options except to park on the street in a scary neighborhood. The front desk staff was indifferent and a little snooty. This hotel is located in an area that you would not feel comfortable walking around in after dark. There were two separate false fire alarms that woke us up at 2:30 am. When I asked the staff about them there was no apology offered. Overall rotten experience. Would only recommend this hotel to someone against whom I had a grudge.”
Feb 26, 2008 by
Tyrone from Clayton, NC
Overall Rating: 4
Cleanliness:[6] •
Staff:[4] •
Location:[6]
“The hotel was adequate at best. The rooms were recently renovated it appeared, but the rest of the hotel was showing its age. The elevators were in desperate need of upgrading and no permits, inspections or limits were posted inside. The secondary elevator to the parking garage barely fit a person and one suitcase.”
Feb 23, 2008 by
Barbara from Williamsburg, VA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Very attentive and professional staff, Downtown location. Suited to business travelers.”
Jan 4, 2008 by
Haywood from Mendham, NJ
Overall Rating: 5
Cleanliness:[7] •
Staff:[5] •
Location:[7]
“It was Ok but not what I am used to from you when it had a 3 Star rating.”
Dec 5, 2007 by
Paulla from Clayton, NC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“I was treated like a valued guest at this hotel. Yvette at the front desk helped me with check in to change to a non smoking room and check in early. She took time with me to suggest a place to eat and give me directions. In the morning she helped me find a church to go to. More hotels should have clerks like this. The room was beautiful and the bed was like a cloud. I would highly recommend this hotel if you are in Wilmington or Philadelphia.”
Nov 25, 2007 by
Pat from Lake Oswego, OR
Overall Rating: 5
Cleanliness:[5] •
Staff:[5] •
“It was less than 3-star and the customer service were spotty. Restaurant is expensive for the quality.”
Oct 11, 2007 by
Deborah from Union, NJ
Overall Rating: 8
Cleanliness:[6] •
Staff:[8] •
Location:[5]
“Nice hotel. I chose the wrong time to be at the hotel due to the functions involving children. They were noisy. One child knocked on my door and ran. Other customers must have complained because security was called. Their parents were down stairs and wasn't aware of their childrens' behavior. Next time I think I will try the other doubletree in Wilmington.”
Oct 10, 2007 by
Andrew from Kamuela, HI
Overall Rating: 3
Cleanliness:[5] •
Staff:[4] •
Location:[2]
“This unpleasant business alternative to sleeping on the streets is conveniently located next to court buildings, but I recommend that you avoid this downtown Wilmington location unless absolutely necessary.”
Sep 30, 2007 by
Shalena from Far Rockaway, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“The hotel was very clean and attractive. The staff was very friendly and thoughtful.”
Sep 5, 2007 by
Steve from Mc Lean, VA
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Great value for the price I received.”
Jul 5, 2007 by
Sb from Chesterton, IN
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Excellent for young couple or business traveler. Good for family if you are just looking for a very clean, affordable upscale hotel. Not a lot going on around hotel, neighborhood somewhat sketchy, but within two blocks of some great coffee and bagel shops, and restaurants. We loved it and would stay there again.”
Jun 29, 2007 by
Lucille D. from Hampton, VA
Overall Rating: 8
Cleanliness:[4] •
Staff:[10] •
Location:[10]
“The hotel was nice but housekeeping forgot to do there job.”
Jun 27, 2007 by
Joe from Brooklyn, NY
Overall Rating: 7
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Although the staff was very helpful in telling us about the town etc, the hotel room did not have windows that open, making us claustrophobic, as well as a fan that was so loud we couldn't sleep. We were caught between noise or no air. Less than I would expect from a 3 star hotel. The room was decorated nice enough, the bath products great.”
Apr 27, 2007 by
Nora from Euless, TX
Overall Rating: 7
Cleanliness:[9] •
Staff:[8] •
Location:[1]
“Very friendly staff most of the time; good room service food and delivery; excellent room, very nice and comfy, some screaming kids running down hall, but that is not the hotel's fault; you have to have a car or take a cab, the area is horrible even in the daytime; my daughters were verbally insulted just driving to the hotel area; good theatre and restaurants near, but do not walk; even driving after dark is dangerous unless you know right where you are.”
Jul 5, 2006 by
David from Coopersburg, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Very nice and clean. Was surprised by the quality of the hotel for the price we paid.”
Jun 7, 2006 by
La'Nette from Jamica, NY
Overall Rating: 10
Staff:[10] •
Location:[8]
“The hotel was very clean and located in the heart of downtown Wilmington where everything is a short drive away. The front desk staff was very helpful.”
Jun 1, 2006 by
Bob from Hauppauge, NY
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“I had an excellent time at the Doubletree. All my expectations were met or exceeded.”
Dec 29, 2005 by
Dave from Germantown, TN
Overall Rating: 7
Cleanliness:[7] •
Staff:[9] •
Location:[9]
“Nice enough, but needs a bit of renovating and sprucing up as I understand is planned soon. I would stay here again.”
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