Sheraton Suites Wilmington

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User Reviews for Sheraton Suites Wilmington, Wilmington

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Jan 4, 2010 by Freddy from Hockessin,DE
Overall Rating: 8

• The rooms were large.
• They charged me for the night separately from what I paid.

“The hotel was very nice and the rooms were very large, however, I was charged an extra
by the hotel and I am very disappointed by that.”

Oct 28, 2009 by Scott from Ft Walton Beach,FL
Overall Rating: 10

• Exceeded star rating.

“This is a very elegant hotel with an outstanding restaurant and bar. The staff and services were excellent.”

Oct 19, 2009 by Lynne from Glen Cove,NY
Overall Rating: 7

• Large room and a nice staff.
• Horrible signage, circled block repeatedly to find door as late arrival and front door closed! Uncomfortable chair & sofa.

“Helpful staff in large, well equipped room. Comfortable bed. Bathroom had some broken & loose tiles, mold in grout and uncomfortable chair & sofa. Entry into hotel was very difficult at night. Signage to use side door which could not be found. Drove around repeatedly with multiple one-way streets making long loop. Finally found entry through a door marked Enterprise car rental - no indication it was night entry to Sheeraton Suites.”

Oct 5, 2008 by Dee
Overall Rating: 8

• I liked that there were two separate rooms (bedroom, living room).
• The location and the restaurants available after 9pm.

“Overall, this was a really nice hotel. However, I would not return here, there wasn't too much to offer in the area.”

Aug 23, 2008 by Doug from Lancaster, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The room was beautifully appointed.
• The parking garage is dimly lit with very narrow parking spaces.

“The hotel itself is beautiful. We loved the lobby and the room. The front desk staff was professional and knowledgeable. The hotel's immediate location seems safe but a walk just a few blocks away will have you moving your wallet to your side pocket or clutching your purse a little more tightly! Also, the parking garage is a bit of a problem. There's not enough light and the parking spaces are way too narrow. I wasn't thrilled about having to pay $16 extra for parking for our one night stay.”

Aug 6, 2008 by Tammi from Saxonburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• My husband was so pleased with the coffee in the room. Not only the convenience but the quality of it as well. The kids and I loved the beds.
• Lack of parking. We were unable to park in the garage on our second night and took a chance parking on street.

“For a family that does not travel often, we were very pleased with the accommodations. I actually wish we could have spent more time in the room but we were visiting family. The location was perfect for us and we found the city rather inviting. We would definitely stay here again.”

Jul 30, 2008 by Todd from Airville, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• Very large two-room suite.
• Absolutely the worst parking garage I've ever seen.

“The room was spacious and nicely decorated, and the price was very reasonable. My only complaint about the hotel is its parking garage, which was horrid. The spaces were all 2-3" too narrow for even compact cars, making door dings, scrapes & dents a complete inevitability. Every single wall & pillar in the entire garage was covered with paint scrapes from people's attempts at maneuvering. And on top of all that, they charge you $12 per night to park there.”

Jul 29, 2008 by Kevin C. from Forest Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff, comfortable room good for family or leisure travelers.
• The lobby is a little too small.

“This hotel is well situated in downtown Wilmington with spacious, clean and very comfortable room. I specially liked the fridge and microwave. Great for leisure travelers or family.”

Jul 16, 2008 by Mj from Fort Loudon, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient location to highways.
• Beds very small, I thought for full size.

“Overall good stay and friendly staff and clean conditions.”

Jul 9, 2008 by Leslie from Raleigh, NC
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[5]

• Front desk personnel were friendly.
• It was under renovation.

“The pool was closed, parking was outrageous given that it's Wilmington, DE, we had to call (numerous times) for coffee for our room. There was a fire alarm during our stay and we walked down 16 flights of stairs with two kids, the toiletries were not replaced. Do you really want more.”

Jul 2, 2008 by Courtney from Cocoa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• I liked the views of the city on the top floor.
• The parking is under the hotel and very difficult to find.

“I have stayed at the Sheraton Hotel in Wilmington, Delaware three times in the last month. I found the staff at the front counter friendly. They were helpful with information about the city and where things could be found. I only had two things that were a bit of a bother. The parking at the hotel is very difficult to find and it was $17.00 a day. The other thing is that the pool wasn't available all three times I have stayed. I have small childrens and there is nothing for them at the hotel.”

Jun 27, 2008 by Madolyn from Scranton, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room was lovely, clean, Staff very friendly.
• Restaurant & Gym under construction had to pay additional for parking.

“Rooms clean, Staff friendly. Was not informed ahead of time that renovations were being done at restaurant and fitness center. Was not advised that parking was additional at $17.00 a day. Not happy with that.”

Jun 2, 2008 by Donita from Fort Washington, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[7]

• Staff was pleasant.
• They charged my card, promised to send me a receipt showing it was taken off, I am still waiting.

“Wait for the construction to be finished.”

May 26, 2008 by Alexandra from Philedelphia, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• The rooms was spacious, clean with lots of amenities- 2 cable TVs, games, refrigerators, excellent bed, personalized air & heat, microwave, AWESOME.
• Still under construction, no room service even though they said there was any info on how to get around town in the lobby.

“I was very surprised how much I loved my stay. Good rate for an excellent hotel room. I just wish that room service and the restaurant had been available. Luckily- I bought my dinner before I got there and was able to heat it in the mini kitchen. Also, the prices for food at the hotel are super expensive anyway. So my little retreat in my hotel was the best thing about my trip. Just bring your own take-out and a bottle of wine, and then you're set. Oh, and don't try to check in early. Won't happen. But my room was spotless, worth the wait.”

May 22, 2008 by Richard from Bronx, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Staff.
• Sofa bed.

“Undergoing renovation. Friendly and helpful staff. Reasonable value for downtown hotel.”

Apr 30, 2008 by Constance from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was excellent. Close to moderately priced eating places.
• Not convenient for shopping for sundries or other items that may have been left behind.

“The location and the hotel security were excellent. I felt safe and comfortable despite being in the center of the Downtown area. Location was close to major freeways and Amtrak Station. The rooms were comfortable and well appointed. It was also a plus to have an in-room coffee pot and refrigerator for use.”

Feb 26, 2008 by Heather from Lewes, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Crisp, clean feel to it and very friendly staff.
• Hotel restaurant was not very inviting.

“This is a great location in a safer part of the city and in walking distance to several good restaurants. Rooms are very spacious and clean. Friendly, helpful staff.”

Feb 5, 2008 by Aniket from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location. Convenience.
• Very small lobby area.

“Close to most businesses. Convenient for both short-term and long term business travelers. Wired (no wireless) internet access.”

Dec 11, 2007 by Matt from New London, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I liked that the room was a suite and clean.
• It would have been nice if the bar were open later.

“Overall, it was very nice.”

Nov 29, 2007 by Joe from Keene, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Two room suites.
• Unheated three foot deep pool.

“Beautiful room and accommodations. The two room suite was a wonderful way to entertain friends without them having to be in your bedroom. Very helpful staff and great business area. The only difficulty with the hotel was the sounds of sirens blazing throughout the night in Downtown Wilmington, DE. The fitness facility was excellent, but the pool was cold and only was three feet at its deepest. Also, the room service ladies could not speak English at all, which made it very difficult. Parking must be in the garage (for safety) which is 18.00 a night, and the exit area is very difficult for mini vans to maneuver out of.”

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Amenities at Sheraton Suites Wilmington, Wilmington

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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