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Sheraton Suites Wilmington
422 Delaware Avenue,
Wilmington, DE
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0] Based on 217 user ratings |
Jan 4, 2010 by
Freddy from Hockessin,DE
Overall Rating: 8
“The hotel was very nice and the rooms were very large, however, I was charged an extra
by the hotel and I am very disappointed by that.”
Oct 28, 2009 by
Scott from Ft Walton Beach,FL
Overall Rating: 10
“This is a very elegant hotel with an outstanding restaurant and bar. The staff and services were excellent.”
Oct 19, 2009 by
Lynne from Glen Cove,NY
Overall Rating: 7
“Helpful staff in large, well equipped room. Comfortable bed. Bathroom had some broken & loose tiles, mold in grout and uncomfortable chair & sofa. Entry into hotel was very difficult at night. Signage to use side door which could not be found. Drove around repeatedly with multiple one-way streets making long loop. Finally found entry through a door marked Enterprise car rental - no indication it was night entry to Sheeraton Suites.”
Oct 5, 2008 by
Dee
Overall Rating: 8
“Overall, this was a really nice hotel. However, I would not return here, there wasn't too much to offer in the area.”
Aug 23, 2008 by
Doug from Lancaster, PA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[5]
“The hotel itself is beautiful. We loved the lobby and the room. The front desk staff was professional and knowledgeable. The hotel's immediate location seems safe but a walk just a few blocks away will have you moving your wallet to your side pocket or clutching your purse a little more tightly! Also, the parking garage is a bit of a problem. There's not enough light and the parking spaces are way too narrow. I wasn't thrilled about having to pay $16 extra for parking for our one night stay.”
Aug 6, 2008 by
Tammi from Saxonburg, PA
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“For a family that does not travel often, we were very pleased with the accommodations. I actually wish we could have spent more time in the room but we were visiting family. The location was perfect for us and we found the city rather inviting. We would definitely stay here again.”
Jul 30, 2008 by
Todd from Airville, PA
Overall Rating: 7
Cleanliness:[9] •
Staff:[5] •
Location:[8]
“The room was spacious and nicely decorated, and the price was very reasonable. My only complaint about the hotel is its parking garage, which was horrid. The spaces were all 2-3" too narrow for even compact cars, making door dings, scrapes & dents a complete inevitability. Every single wall & pillar in the entire garage was covered with paint scrapes from people's attempts at maneuvering. And on top of all that, they charge you $12 per night to park there.”
Jul 29, 2008 by
Kevin C. from Forest Park, IL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“This hotel is well situated in downtown Wilmington with spacious, clean and very comfortable room. I specially liked the fridge and microwave. Great for leisure travelers or family.”
Jul 16, 2008 by
Mj from Fort Loudon, PA
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Overall good stay and friendly staff and clean conditions.”
Jul 9, 2008 by
Leslie from Raleigh, NC
Overall Rating: 3
Cleanliness:[5] •
Staff:[5] •
Location:[5]
“The pool was closed, parking was outrageous given that it's Wilmington, DE, we had to call (numerous times) for coffee for our room. There was a fire alarm during our stay and we walked down 16 flights of stairs with two kids, the toiletries were not replaced. Do you really want more.”
Jul 2, 2008 by
Courtney from Cocoa, FL
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[5]
“I have stayed at the Sheraton Hotel in Wilmington, Delaware three times in the last month. I found the staff at the front counter friendly. They were helpful with information about the city and where things could be found. I only had two things that were a bit of a bother. The parking at the hotel is very difficult to find and it was $17.00 a day. The other thing is that the pool wasn't available all three times I have stayed. I have small childrens and there is nothing for them at the hotel.”
Jun 27, 2008 by
Madolyn from Scranton, PA
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Rooms clean, Staff friendly. Was not informed ahead of time that renovations were being done at restaurant and fitness center. Was not advised that parking was additional at $17.00 a day. Not happy with that.”
Jun 2, 2008 by
Donita from Fort Washington, MD
Overall Rating: 5
Cleanliness:[6] •
Staff:[8] •
Location:[7]
“Wait for the construction to be finished.”
May 26, 2008 by
Alexandra from Philedelphia, PA
Overall Rating: 8
Cleanliness:[10] •
Staff:[9] •
Location:[8]
“I was very surprised how much I loved my stay. Good rate for an excellent hotel room. I just wish that room service and the restaurant had been available. Luckily- I bought my dinner before I got there and was able to heat it in the mini kitchen. Also, the prices for food at the hotel are super expensive anyway. So my little retreat in my hotel was the best thing about my trip. Just bring your own take-out and a bottle of wine, and then you're set. Oh, and don't try to check in early. Won't happen. But my room was spotless, worth the wait.”
May 22, 2008 by
Richard from Bronx, NY
Overall Rating: 8
Cleanliness:[7] •
Staff:[10] •
Location:[7]
“Undergoing renovation. Friendly and helpful staff. Reasonable value for downtown hotel.”
Apr 30, 2008 by
Constance from Detroit, MI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The location and the hotel security were excellent. I felt safe and comfortable despite being in the center of the Downtown area. Location was close to major freeways and Amtrak Station. The rooms were comfortable and well appointed. It was also a plus to have an in-room coffee pot and refrigerator for use.”
Feb 26, 2008 by
Heather from Lewes, DE
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This is a great location in a safer part of the city and in walking distance to several good restaurants. Rooms are very spacious and clean. Friendly, helpful staff.”
Feb 5, 2008 by
Aniket from Marietta, GA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Close to most businesses. Convenient for both short-term and long term business travelers. Wired (no wireless) internet access.”
Dec 11, 2007 by
Matt from New London, CT
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Overall, it was very nice.”
Nov 29, 2007 by
Joe from Keene, NH
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[6]
“Beautiful room and accommodations. The two room suite was a wonderful way to entertain friends without them having to be in your bedroom. Very helpful staff and great business area. The only difficulty with the hotel was the sounds of sirens blazing throughout the night in Downtown Wilmington, DE. The fitness facility was excellent, but the pool was cold and only was three feet at its deepest. Also, the room service ladies could not speak English at all, which made it very difficult. Parking must be in the garage (for safety) which is 18.00 a night, and the exit area is very difficult for mini vans to maneuver out of.”
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