Best Western Dutch Colony Inn and Suites

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User Reviews for Best Western Dutch Colony Inn and Suites, Reading

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Sep 30, 2007 by Inez from Mcdonough, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• It was In a close proximity of the town and eating places.
• The rooms were not up to my expectations and the over all motel had a rather odd smell.

“I was not too Impressed with the motel at large. The location for me was rather hard to get to then when we began to hunt or ask for directions at the motel for a place to eat the directions wasn't too clear.”

Jul 21, 2007 by Yu-Ju from Summerville, SC
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• None.
• Too expensive. No way to set AC by yourself. Fire alarm fires at midnight!

“Very bad experience, no AC for two nights. Finally they turned on the AC at the second night midnight after two complains; the AC keeps blowing extremely cold air even though I changed the temperature to 90 degree. No breakfast but they charge for $70! At midnight, the fire alarm fires up twice without any explanations!”

Jul 5, 2007 by Ann from Highland, UT
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[9]

• Good location, pool clean, one of the staff very nice.
• Rooms and public areas old and ran down.

“Not a 3 star hotel by any means. Old, and worn down, could be nice if some painting and new carpeting put in. Pool area pretty clean and a little play area for kids. Restaurant dark and a little dingy. Musty smell in room. Little disappointing for a Best Western hotel; this a second individually owned Best Western that has disappointed me.”

Jul 1, 2007 by Marge from Lexington, KY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location close to family, fridge in room, breakfast, nice lobby.
• Hard beds, worn out linens, no chair for reading, needs updating, proximity to Rte 422/accident waiting to happen.

“We have been familiar with Dutch Colony since it was built. Very nice family operation in early years, but motel now needs major updating. No longer a Best Western motel. We returned to reading for a funeral and chose it because it was close to our family. We needed a non smoking room with two beds on first floor because of a recent injury and clerk on duty that night couldn't find anything although there were many vacant rooms. Our daughter was put in a room that had a terrible dog odor. Night manager was very accommodating and moved her to another room immediately.”

Jun 27, 2007 by Rachel from Southington, CT
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was clean and the staff was friendly.
• The room was old and outdated and the mattress was very old as well.

“The hotel was in a great location on a main road with many fast food restaurants and gas stations nearby, so it was convenient. The hotel was clean but the rooms were really outdated and the mattresses were old and flattened out when you laid on them. However, I managed to get a decent night of sleep.”

May 25, 2007 by Ed from State College, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The rooms were clean. The dining facility was well prepared and quaint.
• The beds were not excellent; the rooms not recently redone.

“If you are not looking for glitter this hotel is a friendly adequate space. Though it is not a new facility it is in decent repair and presents a welcome face for relaxation- take the kids. The dining room bustles with appreciative guests.”

May 16, 2007 by Randy from Hughesville, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[1]

• Nothing!
• Everything!

“The place had not been updated since it was built in the 50's, still had the same mattress (my back still hurts). There was no pressure in the shower and the cable TV was so fuzzy it gave me a headache. ”

May 7, 2007 by Jeff from Jackson, TN
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[3]

“This was a very old roadside hotel that should have been named "hotel." the attached restaurant should have been named "eat. This wasn't nearly a 3 star hotel. Old room. No amenities. It was horrible!”

Apr 20, 2007 by Jan S. from Brookville, PA
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[2]

• The restaurant was nice and the food was very good.
• It needs updated today!

“I was very displeased with this hotel. ”

Apr 8, 2007 by Ray from Ny, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very nice staff. Breakfast voucher for free and decent food.
• This was advertised as a 3 star hotel, but it was a two star. Moldy smell in the bathroom.

“Pleasant staff. Convenient to highway.”

Apr 4, 2007 by Mike from Burns WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean rooms and friendly staff.
• None.

“Our room was very comfortable and the staff very accommodating. Definitely a family oriented hotel. The free breakfast was a hot served meal, much better than the continental buffet usually offered! We will be back.”

Mar 8, 2007 by Dianne from Clifton, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Liked the restaurant.
• Outside appearance not becoming, outside entrances.

“Driving up was surprised at roof condition. Only outside entrances. Room was average, refrigerator didn't work, air noisy. No indoor pool or in-room jacuzzi. Staff was helpful. Restaurant was very good. Convenient to attractions.”

Feb 25, 2007 by George from Salisbury, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[4]

• Nice staff.
• The hotel was outdated and dirty in the room and in the common areas.

“I felt unsafe, the room was dirty, the heating system unreliable, the shower and bathroom disgusting. Great water pressure however! Entire hotel needs a makeover.”

Sep 30, 2006 by Lynette from New Castle, DE
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[4]

• Clean.
• Cheap skates.

“Hotel was great until I found out that we were not included in the normal free breakfast. ”

Sep 24, 2006 by Jim from Clendenin, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very Clean, Nice Staff.
• Breakfast to High Price.

“Very Friendly.”

Aug 28, 2006 by Todd from Naples, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Clean and the staff was great.
• Location to Lancaster - little further than I thought.

“Clean hotel. Nicer than I thought it would be.”

Aug 21, 2006 by Ng from Gadsden, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The room was comfortable. The mattress was good.
• Outside entrance, No elevator to second floor. Parking was not good.

“The hotel staff was very nice. The rooms were clean. The mattress was comfortable. The lack of inside corridors was not good, especially with no elevator.”

Aug 10, 2006 by Sandy from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good staff, environment, and facility. It's great to have wireless access.
• NA

“NA”

Jul 31, 2006 by Billie from Bethlehem, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff were wonderfully accommodating.
• There was nothing not to like.

“The hotel was clean and the rooms were nice. The staff were very friendly and went out of their way to be helpful. The Antique Airplane Restaurant is one-of-a-kind. We stopped for a drink at the bar and were warmly welcomed by the bartender, Jeff, and friendly patrons. The pool was set to the perfect temperature. We truly enjoyed our stay and will return.”

Jul 31, 2006 by Billie from Bethlehem
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff were very accommodating.
• Nothing not to like.

“The hotel was clean and the rooms were nice. The staff were very friendly and went out of their way to be helpful. The Antique Airplane Restaurant is one-of-a-kind. We stopped for a drink at the bar and were warmly welcomed by the bartender, Jeff, and friendly patrons. The pool was set to the perfect temperature. We truly enjoyed our stay and will return.”

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