Doubletree Club Syracuse

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User Reviews for Doubletree Club Syracuse, North Syracuse

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Sep 2, 2008 by Matt from Commerce, MI
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[6]

• It looked like they were trying to make some upgrades.
• The hotel was very tired, the bed had a soiled comforter, not 2.5 star!

“This was an older hotel that looked like it was trying to get updated. For 2.5 stars it was pretty disappointing. It was tired looking, our comforter was soiled and the hallway noise was pretty noticeable.”

Aug 6, 2008 by Pauline from Kanata, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Public areas and amenities. Pool, hot tub, breakfast bar and computer access.
• No elevator to second level and the smell of smoke in the stair wells.

“I would definitely stay in this hotel again. It was easy to find, in an excellent location for shopping. The hotel itself was comfortable, clean with lots of amenities. In addition, the staff was courteous and friendly.”

Aug 3, 2008 by Cheryl from Ottawa, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Amenities in lobby, food court, games room, pool.
• Dingy, dark, mostly sullen staff, filthy carpets in room.

“Dark, dingy rooms; sparse worn-out decor; large wet spot on carpet; interior rooms have no privacy; people in bar right outside window; guests were a rough crowd not business travelers; carpets so dirty our feet turned black within 10 min of walking on it.”

Apr 28, 2008 by Tara from Ottawa, ON CA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and bar facilities were impressive. Breakfast was the best continental meal I've ever had.
• The Jacuzzi was under maintenance which was the primary reason for choosing this hotel.

“Very convenient and easy to get to. Pool and bar were impressive. Disappointed that the Jacuzzi was under maintenance as this was our primary reason for choosing this hotel.”

Apr 28, 2008 by Robert from Endicott, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Too far form airport, construction blocking road.

“No.”

Apr 21, 2008 by Cassie from Binghamton, NY
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[1]

• The pillows were nice.
• Cheap, run-down, road construction in front, short complimentary breakfast time.

“This is definitely an economy style hotel. It's more along the lines of a remodeled Howard Johnson. There's a long wait in traffic to pull in the driveway because of construction. The outside is shabby. This is a two-story and the bottom floor has large what-used-to-be sliders. Security is lax. If you're vacationing, get up well before 9 because that's when the comp breakfast ends. Bed is hard as a rock. No fan in the bathroom so it steams up. A/C doesn't cool effectively.”

Mar 30, 2008 by Lars from Santa Cruz, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[6]

• One person at front desk was very helpful.
• Interrupted my first 2 hrs in room 3 times for wrong or trivial reasons.

“This place strives for mediocrity and rarely achieves it.”

Mar 18, 2008 by Myra from Stittsville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location--easy access to mall.
• If staying on the first floor you hear toilets and showers in the rooms above.

“This hotel is conveniently located to the Carousel Mall and other attractions. The complimentary breakfast is a bonus. Try to stay on the second floor to avoid sound disturbances.”

Mar 5, 2008 by Don from Nepean, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• More than what we expected. Breakfast was excellent. Staff was super friendly and helpful. We will return again and will recommend to friends.
• Unable to complete this section. The only negative the stay was short.

“This hotel is a great weekend getaway with kids. Very friendly central. Great breakfast. Staff knows how to treat travelers.”

Feb 20, 2008 by Steven from Gloversville, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[6]

• Pool hot tub.
• No shower curtains.

“Old, slightly run down , bartender was slow , showers had no curtains , breakfast waffle makers didn't work well - overall just ok,”

Feb 20, 2008 by Rita from Petersburg, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable, great breakfast, nice gym and pool.
• Could use a mini fridge.

“Really comfortable stay, very clean/well maintained rooms. Snow removal was early for easy travel. Enjoyed hot breakfast offered to guests.”

Nov 22, 2007 by Daryl from Depew, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great comp breakfast, pool, hot tub, clean. Great beds.
• Could be noisy at times.

“Great place to stay in Syracuse.”

Nov 15, 2007 by Kim from San Francisco, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[9]

• The room itself was clean.
• The hall carpets were filthy; service was poor.

“The maid left her dust cloth on top of my toothbrush the first day and on the second day turned the air conditioner to the coldest temperature when the outside temperature was very cold. Staff attitudes were poor.”

Sep 26, 2007 by Bill from Fitchburg, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Complimentary breakfast and convenience from highway.
• Ceiling in our room was very water-stained.

“Convenient place to stay en route to Niagara falls. Just off the NY state thruway, a variety of restaurants nearby.”

Aug 23, 2007 by Elissa from San Diego, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, staff, and breakfast with real eggs not powdered.
• No refrigerator in room.

“Good choice, similar to Hampton Inn which was $20 more a night.”

Aug 14, 2007 by Dianne from Vernon, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was a great size.
• At one time it had a usable sliding door. However, it has been secured and not usable.

“I was very please with the room and its size. There was a very large dressing area at the entry that had a full size decorative mirror. There was a great variety of food for breakfast. The hotel is located off a major highway which was very convenient. We had an enjoyable night.”

Jul 19, 2007 by Lisa from Livingston, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nice pool.
• Very small fitness room.

“Nice hotel for the price. My children really enjoyed the pool.”

Jun 25, 2007 by Jennifer from Oak Hill, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Rooms were clean, breakfast was nice and staff friendly.
• Pool was cold and first day there weren't towels there.

“I definitely think this hotel is worth it's cost, especially for the Syracuse area. I've stayed in others that were more expensive and were much less comfortable.”

May 24, 2007 by Ben from Brighton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Easy to get to, very nice staff.
• Fitness center is very limited.

“I had to stay 2 nights for business. Saturday night I had some great wings and a burger at the bar. There was also a wedding reception going on as well as a pool party. I didn't mind at all as I would have been quite bored. Sundays, the bar/lounge area was closed. Please keep this in mind if you are going to rely on the hotel for food. The city and malls are all very close and easy to get to if you have time to kill. There were no problems with my room at all. The "fitness" room was a joke though, that and the bar /lounge being closed on Sunday were the only drawbacks.”

May 5, 2007 by Gerry from Trenton, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[4]

• They had plenty of parking spaces.
• A little hard to locate from the interstate.

“This hotel is okay for one night.”

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Amenities at Doubletree Club Syracuse, North Syracuse

Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Game Room Hairdryers Available Laundry/Valet Services

Microwave Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Safe Deposit Box Television with Cable VIP Rooms/Services