Doubletree Hotel Norfolk Airport

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Aug 14, 2009 by Ignatius from Inver Grove Heights,MN
Overall Rating: 8

• Very well designed hotel with nice staff.
• They charged for local telephone calls!

“The hotel was very well located and has a great staff. Everyone is very nice and helpful.”

Jun 26, 2009 by Diane from Norfolk,VA
Overall Rating: 9

• Somewhat upscale-making you feel like you paid more than you did.
• Location for the average traveler would have been intimidating ~ gangsters in parking lot.

“The only thing that was offensive was the smell when coming out of the elevator to the 8th floor ~ was musty.”

Jun 8, 2009 by Kevin from Boise,ID
Overall Rating: 8

• The staff was very nice.

“We had a very late check in because our airplane didn't come in until 11:30 pm but the staff was very helpful with getting us checked in. We also liked that the hotel was connected to a mall, it made choosing our meals for the next day very easy.”

Oct 1, 2008 by ag
Overall Rating: 8

• They added weights to the weight room.
• The housekeeping needs a little improvement.

“This is the fourth time I have stayed here and each time it is a pleasant experience. The staff is very friendly and helpful.”

Sep 8, 2008 by Rose from Woodbridge, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I loved the location - Next to a mall!
• No free continental breakfast.

“Very nice hotel. Close to shopping, and just minutes from the Beach.”

Sep 7, 2008 by Diane from Waldorf, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Right in the mall.
• Unfriendly staff.

“In my opinion it is not a 3 star hotel. It was nice and I enjoyed my stay.”

Sep 4, 2008 by Douglas from Alexandria, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[5]

• The rooms were clean, non-smoking is truly that.
• Location and outside hotel appearance.

“This hotel is located in a convenient area. Overall the hotel is a very good value. Does not look to good from outside. However, inside the hotel meets or exceeds expectations. We will gladly use this hotel in the future.”

Sep 4, 2008 by Nestor from Toa Baja, PR
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[7]

• Cookies, gym facilities modern.
• Facilities could have been cleaner and in better shape.

“Bathtub and toilet had problems since day 1, until the last night when the water backed up and all the smell permeated the whole floor. Non smoking rooms smelling like cigarettes. Probably will stay at a different hotel next time.”

Aug 28, 2008 by Cameron I. from Lexington Park, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location.
• Parking.

“Hotel was very clean and quite, however parking was located along with a movie theater.”

Aug 28, 2008 by Amanda from Ruther Glen, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I enjoyed the things around the mall and the room was nice.
• The pool was full of bugs.

“I really enjoyed this hotel. The bed was lovely and being close to shops was nice. It was convent because it was close to the beach. The only thing I had a problem with was the pool was full of bugs. It could have been cleaned out a little more better.”

Aug 23, 2008 by Walter from Minneapolis, MN
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Cookie, toiletry items.
• Remodeling and service issues.

“Located in the Military Circle Mall. Very standard rooms; nothing fancy. Covers basic needs.”

Aug 21, 2008 by Riyad from Newtown Sq., PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[4]

• It was located right next to the mall and shopping area of Norfolk and only 15-20 minutes away from the beach.
• Not in good shape visually, old, not the.

“It was an okay hotel, good value for the price but definitely not a 3 star hotel, the 2.5 star Marriot is much better. Parking lot was sketchy at night and felt like we were in the ghetto even though anywhere directly outside the hotel parking lot was very nice.”

Aug 19, 2008 by Mirabella from Apo, AE
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• The hotel was connected to the movie theater.
• The hotel was connected to a low scale mall and not a very good neighborhood.

“This hotel simply lacked the quality of an upscale three star hotel. When visiting this hotel, a person has to realize the rooms and services are lacking the three star quality, elegance, and comfort. The hotel staff, warm cookies, and nearby 18 theater cinema help give this hotel a little bit more charm despite the two star accommodations.”

Aug 16, 2008 by Pinky from Manassas, VA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[10]

• The convenience to the mall and other eateries.
• The hotel was dated. Toilet fixtures were rusty. 2 out of the 3 elevators were out of order. We could not get into the room due to door lock problem.

“I was disappointed because I was expecting a lot more from a 3 star hotel. The hotel needs some renovations to bring it up to par.”

1 of 1 people found this review helpful.

Aug 16, 2008 by Syed from Derwood, MD
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[2]

• You get a warm cookie when you check in.
• The hotel was part of a shopping mall and movie complex.

“This hotel wasn't terrible but was severely lacking based on my expectations of a 3-star hotel. When I arrived I discovered that this hotel was attached to a shopping mall and a movie theater. At first I thought it would be convenient to have the hotel attached to the mall but that thought is soon overshadowed by the crowded environment. You are surrounded by buildings, cars and people walking back and forth from the mall and movie theatre. There is no nice landscape to look at when you enter the hotel or look outside your window, you have buildings attached to one another and a giant parking lot. Unfortunately it was a second rate mall like the hotel, so there wasn't much to do at the mall when we had down time on the trip. Upon entering the hotel, the staff was too busy finishing up their conversation to help me at first, so it gave me a chance to inspect the lobby. The lobby looked decent, it is pretty small as far as lobbies go but at least it was clean. The room itself was clean and the beds were made, but the paint on the sink and bathtub were chipping and the balcony was a little dirty. All in all, I found it very surprising that this hotel was a Doubletree brand hotel I would have, rather, stayed at a clean, professional Holiday Inn. The rooms would have been the same size (you cant go much smaller while fitting two twins inside) and you would be in a more pleasant environment.”

Aug 14, 2008 by Solomoon from Lorton, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• The hotel staff is not cooperative, not friendly.
• Dirty carpet and bad smell.

“The staff is not cooperative in any ways.”

Aug 14, 2008 by Serene from Centreville, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• Rooms is clean.
• One receptionist so had to wait a lot for help.

“We stayed for one night. The room is clean. Not too far from Virginia beach - around 15-20 minutes.”

Aug 13, 2008 by Darlene from Niskayuna, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and accommodating.

“The hotel was very nice and clean. The staff was very friendly. The hotel is in a very convenient location, with lots of places to shop and lots of restaurants around. The best thing of all is the hotel is connected to the mall.”

Aug 12, 2008 by Michele from Glen Burnie, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[7]

• The hotel was clean and the staff was very friendly.
• The bathroom could have used some fixing.

“The hotel is in a mall. This is both a good and bad thing. First you can walk right down and go to the mall so that is very convenient. The bad part is that the mall patrons are sometimes noisy especially on the weekend. Other then the noise, which wasn't too excessive, the mall is in a good location. It is close to the military base, the beach, shopping, and is only a short drive from Williamsburg. The room was clean and for the most part it was nice. The bathroom, however, could use some fixing up. There were holes in the tiles and the grout looked dirty and old. Also the knob on the tub was a little hard to use. Other then that the room was nice. The staff was very pleasant. The room was kept clean.”

Aug 11, 2008 by Mary from Westchester, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] •

• Great towels!
• Attached to a Retail Mall.

“This was an ok hotel for 1 night. Wouldn't recommend for long term. Too much people traffic from attached mall and in parking lot. Strange to have security guard out front at night. Hallways noisy, but once in room, very nice and comfortable. Towels were above average for plush and quality. Good bathroom toiletries from Neutrogena.”

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Amenities at Doubletree Hotel Norfolk Airport, Norfolk

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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