Howard Johnson Norfolk

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Jun 12, 2009 by Pat from Lees Summit,MO
Overall Rating: 6

“I was assigned a room on the first floor and near the entrance, which I appreciated very much.”

Sep 18, 2008 by alonzo
Overall Rating: 10

• The location and the employees were very good.
• Nothing.

“It is the kind of place that I will stay at again.”

Aug 19, 2008 by Oral from Freeport, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• Absolutely nothing, except for the parking lot the space was great.
• The room was clean, the garbage was empty, no wash cloths call front desk she ask me to come and get. I didn't comply.

“NA.”

May 29, 2008 by Julie from Gloucester Point, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• I liked the price.
• I did not like the service, the cleanliness, the hospitality.

“I was very disappointed, the room was dirty, the toilet wouldn't flush, the internet would not connect and they would not come help me, called twice. The breakfast was over at 9:30 and not at 10 a.m.”

Apr 24, 2008 by David from Alexandria, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[7]

• Easy to park near room.
• Unfriendly staff.

“If you are looking to spend just one night in the Norfolk area this place is worth the money, otherwise you should spend a little bit more for a more enjoyable stay.”

Apr 21, 2008 by Sharon from Norfolk, VA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[8]

• I liked the free internet service and convenience to restaurants.
• The room could have cleaner furniture (desk chair and armchair).

“The Ramada is close to dining areas and is centrally located to places of interest. The room could have been cleaned better. It wasn't a bad stay for the price.”

May 23, 2007 by Cal from Centreville, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing. It was a very bad experience.
• They did not have any towels and when asked they told me I had to wait till the next morning after 9am for them to "get some more washed".

“This hotel was terrible. They didn't have any towels and when asked they told me I had to wait till the next morning after 9am for them to "get some more washed".. I had to leave by 8am and the TV didn't work and there were so many folks "living" at the hotel that they were actually having a barbecue right outside my door on a personal barbecue... at 11pm at night! the "breakfast" bar consisted of some bread, a toaster and a bowl of luke-warm "gravy" this place was terrible!”

Apr 20, 2007 by Tessie from Paynesville, WV
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• The clerk at the front desk was very nice. She did help us with our complaints.
• The rooms were not clean. We changed rooms two different times and the wrong credit card was charged.

“I would not recommend this hotel to anyone else unless they needed to claim that they stayed in that area. the rooms were not clean, the sheets were not changed, the drinking glasses were Nasty, the floors had not been hovered, there was stains on the chairs, the sink had hair in it not ours), all together we changed rooms two times finally settling on a room with clean sheet only, we wore our shoes the whole time. I cleaned the john just to use the bathroom. I was afraid that I would catch something. I would recommend that this hotel be removed from any kind of list to stay at on any occasion. I would have not stayed at this hotel if I was aware of the room conditions. Also the wrong credit card was charged. I honestly would like my money back!”

Apr 8, 2007 by Jim from Hudson, NH
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[8]

• 24 hour desk clerk.
• The room was a dump. This motel does not even rate a star level 1.

“Took 45 minutes to find a room that a key actually worked. Room had wall paper peeling floor to ceiling in living area and bathroom. Bathroom door did not shut because catch was broken. Bathroom shower curtain full of mildew as was wall near tub. No maid service at all though we were there 2 days. Had to get my own towels from desk clerk. This hotel is not even a star 1 level. Stay away! Is tarnishing Ramada¿s good reputation!”

Feb 26, 2007 by Jason from Columbia, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[1]

• The wallpaper managed not to fall on me.
• It was a dump.

“While the staff was nice, the place was a disaster. Dirty, nasty, bad area---do not stay here. Sleep in your car first. It was ridiculously cheap, $52 for the evening. Still I would go to Avis and see what kind of car I could rent to sleep in if money is the issue.”

Feb 13, 2007 by Shamika from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really enjoyed how helpful the staff was.
• I did not like that there were no refrigerators or microwaves in the king size bed and the ice didn't work on the second floor.

“The review of this hotel would have to be neat and it was clean but room service didn't come around that often. The view is ok off the highway there are so many stores and things to do around that area. The hotel waiting area was neat and clean as well.”

Oct 29, 2006 by Ann from Norfolk, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• Stephon, the desk attendant, should teach classes in providing good customer service.
• At first, it was a little hard to figure out how to get to it as the entrance was a bit awkward to find.

“I had a very pleasant experience here, and it was fine for business travel. The room had a comfortable recliner, a comfortable bed with good pillows, and the courtesy breakfast actually had a couple of hot dishes.”

Sep 29, 2006 by Judith from Clifton Hts., PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to main roads. Clean, quiet.
• Wallpaper in bathroom peeling, but clean. Would prefer a choice of 2 beds. No atm or newspaper (local) available.

“It was a little overpriced for the room. The next w/e I wanted to come dowm it went from $99.00 to $105.00.It was a good place to just lay your head, quiet, convenient. Breakfast was good, very friendly lady, but her coffee was weak!!”

Sep 8, 2006 by Neeha from Germantown, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• absolutely nothing.
• Where do I even begin.

“In a phrase: NEVER EVER BOOK YOUR HOTEL STAY HERE! Not only was it a dump, but someone entered our room in THE MIDDLE OF THE NIGHT and the hotel personnel could have cared less about our concern for safety. For the amount of money we paid to stay, we would've been happier sleeping in our car in a deserted parking lot.”

Aug 31, 2006 by Maureen from Uniondale, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Staff very friendly.
• Manager did not return my call regarding billing error.

“o.k. for people on the move. Rooms are very small however and cannot accommodate roll away bed/cribs for younger children.”

Aug 5, 2006 by Matt, A. from Arlington, VA
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[1]

• Nothing. Will never stay there again.
• Impossible to find due to it being a Howard Johnson. Entrance and Exit were hidden. Wireless Internet did not work.

“Horrible. Could not find the Ramada. The hotel still had Howard Johnson signs. Exit and Entrances were pretty much hidden. Wireless Internet did not work. Was given 1 towel. I almost left.”

May 10, 2006 by Sandra from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A AWESOME STAY AWAY FROM HOME.
• NOTHING!

“A great place to get away and spend time with my husband, who was away for six months.”

Mar 15, 2006 by Gary from Erie, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Pleasant staff nice breakfast.
• I could not receive wi-fi internet in my room on my computer.

“The room was comfortable however they did not replace dirty towels on the second day and potato chip crumbs were on the floor the entire stay.”

Oct 17, 2005 by Dale from Baxley, GA
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[8]

• They tried to accommodate our needs.
• I thought the price was too high. Ice machine was upstairs.

“The people all seemed nice. It has nice grounds but we did not like having to park so far from our room. The ice machines were upstairs and one of the machines was not working. The room was clean and the bed comfortable.”

Jul 24, 2005 by Scott from Clifton, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[5]

“The attitude of the staff, combined with the nastiness of the rooms were so bad that we decided to stay someplace else even though the room was non-refundable.”

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Amenities at Howard Johnson Norfolk, Norfolk

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Breakfast Bus Parking Coffee Maker in Room Connecting Rooms Continental Breakfast Copy Service Fishing Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Ice Machine Indoor Tennis Iron Ironing Board

Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Outdoor Pool Outdoor Tennis Parking Pool Pool View Recreational Vehicle Parking Refrigerator Safe Deposit Box Security Shops/Commercial Services Sitting Area TV Remote Control Television with Cable Tennis Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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